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Virtual Support Jobs (NOW HIRING)

Msmc

Virtual Registered Nurse

Miami Beach, FL · On-site

Conduct virtual admissions, document patient history, allergies and baseline needs in EMR. * Uses ... Provides support to bedside care team through direct observation via video monitoring and documents ...

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Horace Mann

IT Manager - Desktop Support

Springfield, IL · On-site

$105K - $147K/yr

The IT Manager, Desktop Support is responsible for delivering high-quality end-user support services, maintaining system reliability, and driving continuous improvement across desktop, virtual, and ...

Horace Mann

IT Manager - Desktop Support

Springfield, IL

$105K - $147K/yr

The IT Manager, Desktop Support is responsible for delivering high-quality end-user support services, maintaining system reliability, and driving continuous improvement across desktop, virtual, and ...

Horace Mann

IT Manager - Desktop Support

Springfield, IL · On-site

$105K - $147K/yr

The IT Manager, Desktop Support is responsible for delivering high-quality end-user support services, maintaining system reliability, and driving continuous improvement across desktop, virtual, and ...

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How much do virtual support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for virtual support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Support Specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is a Virtual Support specialist?

A Virtual Support specialist is a professional who provides customer service, technical assistance, or administrative support remotely, typically via email, chat, or phone. They help clients or customers resolve issues, answer inquiries, and ensure a smooth digital experience without being physically present in an office. Virtual Support roles are common in various industries, including tech, retail, healthcare, and finance. This job requires strong communication skills, technical aptitude, and the ability to multitask effectively in a remote environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What Are Virtual Support Jobs?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by Virtual Support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.
More about Virtual Support jobs
What cities are hiring for Virtual Support jobs? Cities with the most Virtual Support job openings:
What are the most commonly searched types of Support jobs? The most popular types of Support jobs are:
What states have the most Virtual Support jobs? States with the most job openings for Virtual Support jobs include:
What job categories do people searching Virtual Support jobs look for? The top searched job categories for Virtual Support jobs are:
Virtual Support jobs near you
Infographic showing various Virtual Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Personalized Support Specialist

Hope's Global Getaways

Bloomington, IN • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

About the job Personalized Support Specialist
About This Role
We're currently expanding our virtual support team and are seeking dependable, detail-oriented individuals to join us as Personalized Support Specialist. In this role, you'll provide tailored assistance to clients as they prepare for upcoming travel experiences, helping keep everything organized, clear, and on schedule.
You'll play an important part in delivering a smooth and positive experience by staying on top of details, communicating effectively, and supporting clients throughout the process. This is a great opportunity for individuals who enjoy helping others and want the flexibility of working from home.
Key Responsibilities

  • Work directly with clients to gather trip details, preferences, and timelines
  • Assist with coordinating travel elements such as lodging, transportation, and activities
  • Provide updates to keep clients informed on progress and next steps
  • Review available options and relay relevant information clearly
  • Respond to client inquiries through phone, email, and online platforms
  • Help manage changes, requests, and follow-ups as needed
  • Keep accurate records of client interactions and planning details
  • Participate in onboarding and continued learning sessions
What You'll Get
  • Remote work setup with flexible scheduling options
  • Guided onboarding to help you start with confidence
  • Ongoing training and development opportunities
  • Access to travel coordination tools and supplier platforms
  • Incentive programs and travel-related perks
  • Opportunities for advancement within a growing team
Requirements
  • Strong communication and client support abilities
  • Self-motivated and comfortable working independently
  • Basic computer skills and familiarity with online systems
  • Reliable internet connection
  • Must be 18 years of age or older
  • Must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

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