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Virtual Support Jobs in Georgia (NOW HIRING)

NorthPoint Search Group

Virtual Assistant

Atlanta, GA · On-site +1

$20.50 - $27.50/hr

A fast-moving company supporting busy hiring managers and department leads. What: We're hiring flexible virtual assistants to support a range of business functions including admin, finance, HR, and ...

NorthPoint Search Group

Virtual Assistant

Atlanta, GA · On-site +1

$20.50 - $27.50/hr

A fast-moving company supporting busy hiring managers and department leads. What: We're hiring flexible virtual assistants to support a range of business functions including admin, finance, HR, and ...

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Virtual Support information

What Are Virtual Support Jobs?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a Virtual Support Specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by Virtual Support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is a Virtual Support specialist?

A Virtual Support specialist is a professional who provides customer service, technical assistance, or administrative support remotely, typically via email, chat, or phone. They help clients or customers resolve issues, answer inquiries, and ensure a smooth digital experience without being physically present in an office. Virtual Support roles are common in various industries, including tech, retail, healthcare, and finance. This job requires strong communication skills, technical aptitude, and the ability to multitask effectively in a remote environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

More about Virtual Support jobs
What are the most commonly searched types of Support jobs in Georgia? The most popular types of Support jobs in Georgia are:
What are popular job titles related to Virtual Support jobs in Georgia? For Virtual Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Georgia look for? The top searched job categories for Virtual Support jobs in Georgia are:
What cities in Georgia are hiring for Virtual Support jobs? Cities in Georgia with the most Virtual Support job openings:
Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Georgia as of May 2026, with employment types broken down into 13% As Needed, 61% Full Time, 13% Part Time, and 13% Temporary. Highlights an 42% Physical, 19% Hybrid, and 39% Remote job distribution.

Manager, Virtual Imaging

Piedmont Healthcare Inc.

Atlanta, GA • On-site

Full-time

Posted 18 days ago

Piedmont Healthcare rating

7.0

Company rating: 7.0 out of 10

Based on 449 frontline employees who took The Breakroom Quiz

403rd of 864 rated healthcare providers

Job description

Overview

This position is responsible for providing 24/7 operational and clinical oversight of Piedmont Healthcare'senterprise Virtual Imaging Program, supporting CT and MRI services across Piedmont Healthcare hospitals andimaging centers. Reporting to system imaging leadership, this role leads centralized virtual imaging operationsfrom the Piedmont Healthcare System Support Center and ensures safe, efficient, and high-quality imagingservices in alignment with system standards, regulatory requirements, and strategic objectives. This positionrequires strong leadership presence, excellent written and verbal communication skills, and a comprehensiveunderstanding of CT and MRI workflows, imaging technology, and enterprise operations.

Responsibilities

Provide 24/7 leadership, oversight, and accountability for virtual CT and MRI operations.Lead centralized virtual imaging operations supporting multiple hospitals and imaging centers.Partner with entity Imaging Directors and Managers to align virtual support services with local operational needs.Ensure compliance with all regulatory, accreditation, and patient safety standards related to CT and MRIservices.Support the development and enforcement of standardized CT and MRI protocols and best practices across theenterprise.Collaborate with radiologists, physicists, technologists, IT, and vendors to resolve clinical, technical, or workflowissues.Oversee staffing models, scheduling, onboarding, competency validation, and ongoing performance managementof virtual imaging staff.Foster a culture of accountability, professionalism, engagement, and continuous improvement.Serve as an operational leader for virtual imaging platforms and supporting technologies.Partner with IT and vendors to support system optimization, implementation, and enhancements.Contribute to strategic planning and the future expansion of the Virtual Imaging Program.Monitor, analyze, and report key performance metrics, including turnaround times, productivity, quality, andstaffing efficiency.Collaborate effectively with system leadership, physicians, hospital teams, and external partners.Travel to Piedmont Healthcare facilities as needed.Perform additional duties and special projects assigned.

Qualifications

Education

  • Graduate of an accredited Radiologic Technology program. Required
  • Bachelor's Degree Preferred

Work Experience

  • 5 years of technical experience Required and
  • 1 year of supervisory experience Required

Licenses and Certifications

  • Must be ARRT registered in Computed Tomography (CT) or Magnetic Resonance Imaging (MR). Required
  • BLS certified. Required

Knowledge, Skills and Abilities

Must have a strong knowledge of cross-sectional anatomy Must be able to perform quality CT examinations in accordance with all standards. Must be able to provide other technologists with instruction on the same equipment. Must deliver SAFE care in accordance with the Alwaysafe program. Must use AIDET with every encounter and be proficient with service recovery.

Business Unit : Company NamePiedmont Healthcare CorporateEmployment Type: FULL_TIME

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