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Virtual Support Jobs in Georgia (NOW HIRING)

Pwc

Executive Concierge

Atlanta, GA · On-site

$35K - $124K/yr

You are expected to demonstrate technical knowledge and proficiency in Microsoft Office Suite, social media tools, and other emerging mobile and virtual support technologies. Responsibilities ...

MCI Careers

Virtual Banker - Evenings

Savannah, GA · Remote

The Evening Virtual Banker provides professional digital banking support to customers outside of standard business hours. This role focuses on resolving service issues, managing account inquiries ...

MCI Careers

Virtual Banker - 4X10 Shift

Savannah, GA · Remote

We're seeking a dedicated and detail-oriented Virtual Banker to join our growing team, where you'll play a vital role in supporting our customers with their financial needs through virtual channels.

MCI Careers

Virtual Banker - 4X10 Shift

Savannah, GA · Remote

We're seeking a dedicated and detail-oriented Virtual Banker to join our growing team, where you'll play a vital role in supporting our customers with their financial needs through virtual channels.

Vencora

IT Senior Systems Administrator

Warner Robins, GA

$78K - $106K/yr

Support non-desktop hardware (printers, inserters, postage meter, OPEX scanner, etc.). * Image and update Covenir systems (Azure, physical or virtual). * Coordinate with managers and users to ...

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Virtual Support information

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

How do you become a virtual support?

To become a virtual support professional, you typically need strong communication and organizational skills, proficiency with tools like email, chat, and project management software, and a reliable internet connection. Many roles require prior experience in customer service or administrative tasks, and some employers may prefer certifications in relevant areas. Gaining experience through freelance platforms or internships can also help establish your qualifications.
More about Virtual Support jobs
What are the most commonly searched types of Support jobs in Georgia? The most popular types of Support jobs in Georgia are:
What are popular job titles related to Virtual Support jobs in Georgia? For Virtual Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Georgia look for? The top searched job categories for Virtual Support jobs in Georgia are:
What cities in Georgia are hiring for Virtual Support jobs? Cities in Georgia with the most Virtual Support job openings:
Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Sales Onboarding Consultant

Virtualite Business Process Outsourcing Services

Atlanta, GA • On-site

$65K - $77K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

About Virtualite 

Virtualite Business Process Outsourcing Services helps entrepreneurs and organizations streamline operations through virtual support and digital process management. We are currently hiring a sales onboarding consultant to join our team. You'll work with leads and qualified prospect, finalize service selections, and transition new clients into active accounts. 

In This Role: 

• Lead onboarding conversations to confirm service scope, expectations, and timelines 
• Present Virtualite’s services & solutions and close new client agreements 
• Guide new clients through the onboarding and activation process 
• Identify early expansion or upsell opportunities during onboarding 
• Maintain accurate records of opportunities, conversions, and onboarding status in CRM tools 
• Collaborate closely with internal teams to support long-term client success 
  

We are looking for: 

• Experience in sales, onboarding, or client facing roles is a plus but not required 
• Great closing, communication, and follow-up skills 
• Ability to build confidence and trust with prospective clients 
• Organized, detail-oriented, and comfortable managing multiple client conversations 
• Experience in BPO, SaaS, or professional services is a plus 

What we offer: 

• Competitive compensation with performance-based incentives 
• Benefits including medical, dental, vision, 401k, and paid time off 
• Supportive leadership and collaborative team culture 
• Ongoing training and development 

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