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Virtual Care Manager Jobs in Georgia (NOW HIRING)

About The Role
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Virtual Care Manager information

What is a virtual care manager?

A Virtual Care Manager is a healthcare professional responsible for overseeing and coordinating patient care delivered through digital platforms, such as telehealth or remote monitoring systems. They work to ensure patients receive high-quality care while navigating digital healthcare services, managing care teams, and supporting both patients and providers in a virtual environment. Virtual Care Managers also help develop care plans, monitor patient progress, and address any technical or clinical issues that arise during virtual visits.

How does a virtual care manager typically collaborate with clinicians and technical teams to ensure effective patient care?

A Virtual Care Manager acts as a bridge between clinical staff, technical teams, and patients to coordinate virtual healthcare services. They regularly facilitate communication between nurses, physicians, and IT specialists to ensure telehealth platforms are functioning smoothly and patient data is managed securely. Day-to-day, they may organize virtual team meetings, troubleshoot workflow issues, and provide onboarding or training for new staff. This collaborative role requires strong interpersonal skills and a proactive approach to problem-solving, ensuring that care delivery remains seamless and patient-centered.

What are the key skills and qualifications needed to thrive as a virtual care manager, and why are they important?

To excel as a Virtual Care Manager, you need a background in healthcare management or nursing, experience with telehealth protocols, and a relevant degree or certification such as CCM or RN. Proficiency with telemedicine platforms, electronic health records (EHRs), and remote patient monitoring tools is essential. Exceptional communication, problem-solving, and leadership skills are crucial for managing remote teams and ensuring patient engagement. These skills ensure effective care coordination, regulatory compliance, and high-quality patient experiences in a virtual healthcare environment.

What are the most commonly searched types of Virtual Care jobs in Georgia?

The most popular types of Virtual Care jobs in Georgia are:

What are popular job titles related to Virtual Care Manager jobs in Georgia?

For Virtual Care Manager jobs in Georgia, the most frequently searched job titles are:

What cities in Georgia are hiring for Virtual Care Manager jobs?

Cities in Georgia with the most Virtual Care Manager job openings:

Infographic showing various Virtual Care Manager job openings in Georgia as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 83% In-person, 4% Hybrid, and 13% Remote job distribution.

LPN, Virtual Care Onsite - Duluth

Kaiser Permanente

Duluth, GA • On-site

$27.15/hr

Other

Posted 5 days ago


Job description

Job Summary:

Kaiser Permanente (KP) nurses advance the art and science of nursing through clinical and service excellence, professionalism, and leadership. The Licensed Practical Nurse - Virtual Care provides virtual nursing care to patients, members, and families to promote health and wellness and prevent illness. Collaborates with clinicians, leaders, and members of the virtual care team to deliver high quality care in accordance with scope of practice. Assist with patient education. Documents clinical information in the medical record.


Essential Responsibilities:


  • Monitors electronic messaging related to patient and provider requests and inquires within scope of practice and as delegated by RN. Manages messages in a timely and effective manner to resolve patient requests and concerns.

  • Determines appropriateness and acuity of needs based upon electronic messaging content and initiates follow-up telephone contact within scope of practice.

  • Directs messages and transfers calls if outside of scope of practice to RN for management and resolution.

  • Determines patient and family health education needs, provides health teaching and counseling and evaluates effectiveness of the education process.

  • Accurately documents patient data according to established guidelines and policies.

  • Participates in quality improvement activities or initiatives.

  • Serves as an advocate for the patient.

  • Completes other department-specific procedures and nursing care within scope of practice and skill.

  • Adheres to KP compliance standards and Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and Kaiser Permanentes policies and procedures.

  • May perform other duties as assigned.


Basic Qualifications:
Experience


  • N/A.

Education

  • Graduate of an accredited nursing (LPN/LVN) program.
License, Certification, Registration
  • Practical Nurse License (Georgia) required at hire
Additional Requirements:

  • Complete a Customer Service Assessment.
Preferred Qualifications:

  • Healthcare experience preferred.
  • Customer service aptitude demonstrated through Customer Service Assessment.