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Virtual Support Jobs in Philadelphia, PA (NOW HIRING)

Cisco

Solutions Engineer

Malvern, PA · Remote

$192K - $248K/yr

You will work within a collaborative environment that leverages virtual support teams and cross-functional expertise to displace competition and land new opportunities. This is an exciting chance to ...

Cisco

Solutions Engineer

Malvern, PA · Remote

$192K - $248K/yr

You will work within a collaborative environment that leverages virtual support teams and cross-functional expertise to displace competition and land new opportunities. This is an exciting chance to ...

lincoln

Virtual Sales Assistant

Fort Washington, PA · On-site

$20.50 - $27.50/hr

... the Virtual Sales Assistant will provide service to existing clients on non-solicited business ... Support financial advisors' current clients through the annual review process by making and ...

Lincoln Investment

Virtual Sales Assistant

Fort Washington, PA · On-site +1

$20.50 - $27.50/hr

... the Virtual Sales Assistant will provide service to existing clients on non-solicited business ... Support financial advisors' current clients through the annual review process by making and ...

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Virtual Support information

See Philadelphia, PA salary details

$14

$26

$45

How much do virtual support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual support in Philadelphia, PA is $26.28, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.61 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Philadelphia, PA?

The most popular types of Support jobs in Philadelphia, PA are:

What are popular job titles related to Virtual Support jobs in Philadelphia, PA?

For Virtual Support jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Philadelphia, PA look for?

The top searched job categories for Virtual Support jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Virtual Support jobs?

Cities near Philadelphia, PA with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,672 per year, or $26.3 per hour.

Business Growth Representative

Virtualite Business Process Outsourcing Services

Philadelphia, PA • On-site

$65K - $77K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

About Virtualite 

Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. Our focus on reliability, efficiency, and scalable growth allows our clients to operate at a higher level. 

We are currently looking for a business growth representative to drive new revenue by identifying opportunities, advising prospects, and converting interest into long-term client partnerships. 

In This Role: 

• Engage prospects through outreach, referrals, and inbound inquiries 
• Lead discovery conversations to uncover business needs and growth goals 
• Present and recommend service solutions aligned with client objectives 
• Guide prospects through the decision-making process and close new business 
• Maintain accurate pipeline activity and forecasts in CRM systems 
• Collaborate with internal teams to ensure smooth client onboarding 
 

We are looking for: 

• Experience in sales, business development, or client-facing consulting roles is a plus 
• Strong communication, presentation, and relationship-building skills 
• Ability to think strategically and sell solutions 
• Self-motivated, organized, and results-driven 
• Comfortable working in a fast-paced, growth-oriented environment 
 

What we offer: 

• Base salary with performance incentives 
• Benefits including medical, dental, vision, 401k, and paid time off 
• Clear growth and advancement opportunities 
• Supportive leadership and collaborative culture 
• Training and resources to support long-term success 

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