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Virtual Support Jobs in Philadelphia, PA (NOW HIRING)

AO Globe Life

Virtual Client Support

Philadelphia, PA · On-site

AO Globe Life is actively seeking motivated professionals to support families and individuals ... Conduct scheduled virtual consultations with clients to assess their needs * Guide individuals and ...

Ao Globe Life

Virtual Client Support

Philadelphia, PA · On-site

AO Globe Life is actively seeking motivated professionals to support families and individuals ... Conduct scheduled virtual consultations with clients to assess their needs * Guide individuals and ...

Cisco

Solutions Engineer

Malvern, PA · Remote

$192K - $248K/yr

You will work within a collaborative environment that leverages virtual support teams and cross-functional expertise to displace competition and land new opportunities. This is an exciting chance to ...

lincoln

Virtual Sales Assistant

Fort Washington, PA · On-site

$20.50 - $27.50/hr

... the Virtual Sales Assistant will provide service to existing clients on non-solicited business ... Support financial advisors' current clients through the annual review process by making and ...

Lincoln Investment

Virtual Sales Assistant

Fort Washington, PA · On-site +1

$20.50 - $27.50/hr

... the Virtual Sales Assistant will provide service to existing clients on non-solicited business ... Support financial advisors' current clients through the annual review process by making and ...

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Virtual Support information

See Philadelphia, PA salary details

$14

$26

$45

How much do virtual support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for virtual support in Philadelphia, PA is $26.28, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.61 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Philadelphia, PA?

The most popular types of Support jobs in Philadelphia, PA are:

What are popular job titles related to Virtual Support jobs in Philadelphia, PA?

For Virtual Support jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Philadelphia, PA look for?

The top searched job categories for Virtual Support jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Virtual Support jobs?

Cities near Philadelphia, PA with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Philadelphia, PA as of August 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $54,672 per year, or $26.3 per hour.

Virtual Client Support

AO Globe Life

Philadelphia, PA • On-site

Other

Posted 9 days ago

Job description

AO Globe Life is actively seeking motivated professionals to support families and individuals across the United States in accessing important supplemental benefit programs. This fully remote opportunity offers meaningful work, professional development, and long-term career growth while allowing you to work from the comfort of your home.

Whether you are beginning your career or exploring a new professional path, this role provides the opportunity to make a meaningful impact while building valuable experience and long-term income potential.

Key Responsibilities

  • Conduct scheduled virtual consultations with clients to assess their needs

  • Guide individuals and families through available benefit options and enrollment processes

  • Maintain accurate client records and follow-up communications

  • Provide exceptional client service while building long-term relationships

  • Participate in regular training sessions, development programs, and team meetings

What We Offer

  • 100% remote position — work from anywhere in the United States

  • Flexible scheduling designed to support work-life balance

  • Pre-qualified client appointments provided — no cold calling or door-to-door outreach

  • Long-term income potential through vested renewals

  • Paid training and continuous professional development

  • Supportive and collaborative team environment

  • Leadership development and advancement opportunities for top performers

Who Thrives in This Role

  • Strong communicators who prioritize a client-first approach

  • Self-motivated individuals who are organized and capable of working independently

  • Professionals comfortable using Zoom and cloud-based digital tools

  • Candidates with experience in customer service, consulting, or client relations (helpful but not required)

  • Growth-minded individuals who value coaching, mentorship, and professional development

Requirements

  • Must be authorized to work in the United States

  • Reliable internet connection

  • Windows-based laptop or desktop computer with webcam capability

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly partners with labor unions, credit unions, veterans’ groups, and other associations to deliver programs that help protect families’ financial futures.

With a remote-first workforce and a strong focus on service and mentorship, AO Globe Life offers professionals the opportunity to grow their careers while making a meaningful impact nationwide.

Interested in building a career that blends flexibility, purpose, and opportunity? Apply today and start making a difference from home.

Apply