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Virtual Support Jobs in Alberta (NOW HIRING)

Backed by leading investors, Dutch has the stability and resources to support our doctors in ... Conduct virtual consultations with pet parents via video and asynchronous messaging * Review ...

Remote Virtual Executive Assistant

Calgary, AB · On-site

CA$1.5K - CA$3.8K/mo

As an Executive Assistant, you will play a critical role in supporting busy professionals by ... Coordinate virtual and in-person meetings or events Operations & Task Management * Support day-to ...

Remote Virtual Executive Assistant

Red Deer, AB · On-site

CA$1.5K - CA$3.8K/mo

As an Executive Assistant, you will play a critical role in supporting busy professionals by ... Coordinate virtual and in-person meetings or events Operations & Task Management * Support day-to ...

As an Executive Assistant, you will play a critical role in supporting busy professionals by ... Coordinate virtual and in-person meetings or events Operations & Task Management * Support day-to ...

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Virtual Support information

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.

What are the most commonly searched types of Support jobs in Alberta?

The most popular types of Support jobs in Alberta are:

What are popular job titles related to Virtual Support jobs in Alberta?

For Virtual Support jobs in Alberta, the most frequently searched job titles are:

Infographic showing various Virtual Support job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Sexual Health Registered Nurse (part time)

Calgary, AB • On-site

CA$83K - CA$92K/yr

Full-time, Part-time, Contractor

Posted 26 days ago


Key responsibilities

  • Providing comprehensive sexually transmitted and blood borne infection (STBBI) prevention education to clients, including risk reduction strategies and behavioural counselling

  • Conducting pre and post-test counselling for HIV and STBBI testing, ensuring confidentiality and sensitivity to clients' needs

  • Administering and interpreting HIV point of care testing, performing phlebotomy, and initiating and managing clients on PrEP therapy under supervision or directive of a licensed prescriber


Job description


Part-time opportunity (24 hours per week), 12 month contract
Location & Hours of Operation: Ability to commute to our in-person care locations in downtown Calgary, with the flexibility to provide virtual support as required. We're targeting someone available to support our clinics during peak hours: Wednesday and Thursday evenings, and Friday and Saturday day time. To support work-life balance, schedules are posted 4 to 8 weeks in advance.

PurposeMed's office is located on the unceded and traditional territories of the peoples of the Treaty 7 region which includes the nations of the Siksika, the Piikani, the Kainai, the Iethka Stoney Nakoda which consists of the Chiniki, Bearspaw, and Good Stoney Bands, and the people of the Tsuut'ina First Nation. The city of Calgary is also homeland to the historic Northwest Metis and to the Otipemisiwak Metis government, Metis Nation Battle River Territory, Nose Hill Metis District 5 and Elbow Metis District 6.


Who we hope to find:

Come and join the #1 rated PrEP provider in North America, Freddie! We're looking for a compassionate and dedicated Registered Nurse to provide high-quality, in-person sexual health care to our patients in Calgary. 

At Freddie, our patients are our #1 priority-we're passionate about delivering an exceptional, 11/10 star experience. Our in-person RN team provides empathetic, stigma-free, and patient-centered care, with a focus on PrEP (Pre-exposure Prophylaxis). This role requires strong clinical skills, excellent communication, and a commitment to reducing health disparities within diverse populations, including those in the LGBTQ2IA+ community.

In this role, you'll make an impact by:

Providing Client Education and Counselling

  • Providing comprehensive sexually transmitted and blood borne infection (STBBI) prevention education to clients (with a focus on HIV prevention), including risk reduction strategies and behavioural counselling
  • Conducting pre and post-test counselling for HIV and STBBI testing, ensuring confidentiality and sensitivity to clients' needs

Delivering Expert Clinical Care and Testing

  • Administering and interpreting HIV point of care testing
  • Performing phlebotomy to collect relevant diagnostic laboratory samples
  • Initiating and managing clients on PrEP therapy, including medication education, adherence counselling, and follow-up care under supervision or directive of a licensed prescriber
  •  Providing counselling and treatment for positive STBBI results under supervision or directive of a licensed prescriber
  • Maintaining accurate, timely, and detailed clinical documentation in accordance with organizational and regulatory standards

We need someone who has:

  • An active registration as a Registered Nurse with the College of Registered Nurses of Alberta
  • 3+ years of experience in a clinical nursing role
  • Excellent proficiency in phlebotomy and administration of SC/IM injections
  • Clinical experience in a semi-independent practice role in the care of medical patients and/or sexual health
  • Proficiency in adhering to established policies and procedures
  • A flexible mindset and a positive approach to change - our in-person program is actively growing and scheduling needs will evolve
  • Availability for daytime and evening shifts, with openness to weekend shifts that may begin in the near term, including the possibility of virtual weekend coverage 
  • A calm and non-judgmental communication style
  • Excellent communication skills and empathetic care delivery

It would also be great if you have:

  • An ambitious and independent nature
  • Nurse clinician or charge nurse experience
  • Clinical experience working with members of LGBTQ2S+, gender and sexually diverse communities
  • Experience working in the private sector, a start-up, or a technology company
  • Experience working from a trauma-informed lens

Compensation:

  • $39.90 - $44.23 / hour (equivalent to earning $83,000 - $92,000 / year if working full time hours)
  • The compensation range listed above may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base pay is just one aspect of our total rewards at PurposeMed-see our other exciting benefits below! (Please note that the benefits listed are specific to Canadian, full-time team members and may be adjusted based on your location or employment type).

Do you think you could be our next Registered Nurse? We look forward to seeing your application!

#LI-Onsite