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Virtual Support Jobs in Alberta (NOW HIRING)

As an Executive Assistant, you will play a critical role in supporting busy professionals by ... Coordinate virtual and in-person meetings or events Operations & Task Management * Support day-to ...

In this role, you will work as a Mentor for High School students in our Students Supports for Learning Program. Responsibilities Mentors will connect in person or virtually with youth in the program ...

Virtual healthcare coverage Our development philosophy We foster a culture of continuous learning and development to support employees as they build meaningful careers. We offer a variety of employee ...

Educate prospects who may not have considered remote assistants, virtual assistants, offshore talent, or AI-enabled workforce support before. * Create curiosity with founders, executives, operators ...

Our National Catastrophe Claims team supports customers during some of their most challenging moments. Through innovative virtual claims solutions, we help customers recover more quickly by providing ...

Our National Catastrophe Claims team supports customers during some of their most challenging moments. Through innovative virtual claims solutions, we help customers recover more quickly by providing ...

Showing results 21-40

Virtual Support information

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

How do you become a virtual support?

To become a virtual support professional, you typically need strong communication and organizational skills, proficiency with tools like email, chat, and project management software, and a reliable internet connection. Many roles require prior experience in customer service or administrative tasks, and some employers may prefer certifications in relevant areas. Gaining experience through freelance platforms or internships can also help establish your qualifications.
What are the most commonly searched types of Support jobs in Alberta? The most popular types of Support jobs in Alberta are:
What job categories do people searching Virtual Support jobs in Alberta look for? The top searched job categories for Virtual Support jobs in Alberta are:
Infographic showing various Virtual Support job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Remote Virtual Executive Assistant

Zirtual

Calgary, AB

CA$1.5K - CA$3.8K/mo

Contractor

Posted 28 days ago


Job description

Zirtual is a work-life balanced company that provides clients with experienced, highly skilled remote assistants for both personal and professional needs. Our Executive Assistants are committed to delivering efficient, proactive, and high-quality support that meets and exceeds client expectations.

The Executive Assistant is a vital member of the Zirtual team and serves as the primary point of contact for assigned clients. In this role, you will work independently while receiving support from an Account Supervisor, who will assist with client relationships, plan adjustments, quality feedback, and ongoing guidance.

As an Executive Assistant, you will play a critical role in supporting busy professionals by managing schedules, communications, and day-to-day operations. You will help streamline workflows, anticipate needs, and ensure tasks are completed efficiently and accurately.

Assistants are expected to be available for clients during business hours as agreed upon with each client but around-the-clock availability is not expected. Responsibilities also include sending weekly usage reports, responding to communication within a two-hour window, maintaining detailed client profiles, and following Zirtual's best practices for success.

This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Typical Duties and Responsibilities (may vary based on client needs)

Calendar & Schedule Management

  • Manage and coordinate complex calendars and appointments
  • Schedule meetings, calls, and events across multiple time zones
  • Anticipate scheduling conflicts and proactively resolve them

Email & Communication Management

  • Monitor and manage inboxes, including drafting and responding to emails
  • Prioritize communications and ensure timely follow-up
  • Serve as a liaison between clients and internal/external contacts

Administrative Support

  • Prepare documents, presentations, and reports
  • Handle data entry, file organization, and record maintenance
  • Assist with project coordination and task tracking

Travel & Event Coordination

  • Research and book travel arrangements (flights, hotels, transportation)
  • Create detailed itineraries and manage travel changes
  • Coordinate virtual and in-person meetings or events

Operations & Task Management

  • Support day-to-day business operations
  • Conduct research and compile information as needed
  • Identify opportunities to improve processes and efficiency
Requirements

Skills & Attributes

  • Strong organizational and time management skills
  • Excellent written and verbal communication
  • High attention to detail and accuracy
  • Ability to manage multiple clients and deadlines
  • Proactive, resourceful, and solution-oriented mindset
  • Ability to work independently in a remote environment

Preferred

  • Bilingual (English/French and/or Spanish)
  • Experience supporting executives, entrepreneurs, or small business owners
Qualifications
  • Associate's or Bachelor's degree in Business Administration or related field (or equivalent experience)
  • 2-4+ years of experience as an Executive Assistant, Administrative Assistant, or similar role
  • Experience supporting multiple clients or executives preferred
  • Typing ability of at least 50 WPM with accuracy
Technical Skills
  • Google Workspace and/or Microsoft Office
  • Calendar management tools (Google Calendar, Outlook)
  • Project management and CRM tools (e.g., Asana, Trello, ClickUp, Zoho, Salesforce)
  • Communication tools (Slack, Zoom, Teams)
Work Requirements
  • Reliable high-speed internet, computer, and phone
  • Ability to maintain confidentiality and professionalism
  • Availability during business hours (PST or EST, Monday-Friday), unless otherwise agreed in writing with each client
  • This independent contractor opportunity is currently available only to individuals residing in the United States or Canada.
Compensation

This is an independent contractor position. Compensation is based on a percentage of client monthly plans, with average monthly earnings ranging from $1,500-$3,800, depending on client mix.

Protecting Yourself from Recruitment Scams

Zirtual is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in phishing and fraudulent schemes where individuals impersonate Zirtual representatives and offer job seekers false interviews or job offers. These scams often attempt to extract payment or sensitive personal information.

To help you navigate your job search with confidence, please keep the following points in mind:

  • No Financial Requests: Zirtual will never ask for payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
  • No Equipment: Zirtual does not provide equipment and does not request candidates to pay for equipment.
  • Please always verify communications:
    • Direct from Zirtual: If you receive an email from one of our recruiters, it will only come from an @zirtual.com address.
  • Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @zirtual.com before providing any personal information or clicking on links.
  • What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Zirtual, please report it immediately to support@zirtual.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.