ZipRecruiter

Log In

1

Virtual Support Jobs in Alberta (NOW HIRING)

FBCFCN

SSLP Mentors (Virtual)

Edmonton, AB · On-site

In this role, you will work as a Mentor for High School students in our Students Supports for Learning Program. Responsibilities Mentors will connect in person or virtually with youth in the program ...

Wing Assistant

GTM Sales

Calgary, AB · Remote

Educate prospects who may not have considered remote assistants, virtual assistants, offshore talent, or AI-enabled workforce support before. * Create curiosity with founders, executives, operators ...

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous help desk support experience needed. Just a willingness to ...

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous help desk support experience needed. Just a willingness to ...

Canopy Growth Corporation

Psychiatrist

Calgary, AB · Remote

Full administrative support * Flexible days and hours * An extensive multidisciplinary team Responsibilities * Provide virtual consultations for veteran patients, using specialist expertise to review ...

previous pagenext page

Showing results 21-40

All JobsSupport JobsVirtual Support JobsVirtual Support Jobs in Alberta

Virtual Support information

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Alberta?

The most popular types of Support jobs in Alberta are:

What are popular job titles related to Virtual Support jobs in Alberta?

For Virtual Support jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Alberta look for?

The top searched job categories for Virtual Support jobs in Alberta are:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

SSLP Mentors (Virtual)

Edmonton, AB • On-site

FBCFCN
See more jobs at FBCFCNexternal

Full-time

Re-posted 4 days ago

Job description

FBC is developing a program that offers 1-on-1 mentorship with students, ensuring they are paired with a mentor that shares relevant cultural and personal experiences. We are looking for Young Adults between the ages of 23 and 29 so that they are able to better relate to the students. In this role, you will work as a Mentor for High School students in our Students Supports for Learning Program.

Responsibilities Mentors will connect in person or virtually with youth in the program Develop a relationship with Mentees Help a mentee develop personal and academic skills Be a source of support and guidance for their mentee Maintain confidentiality Attend Mentorship training session Mentor 3 Youth Requirements Identify as a member of the Black community Located in Alberta Prior experience as a Mentor Bilingualism is an asset Dependable (keeps commitments, shows up on time, follows through) Adaptable (shows the ability to overcome adversity in his or her personal and/or professional life) Respectful (adheres to program and family rules, interested in learning about the experiences of others, nonjudgmental) Resilient (can handle common youth "testing behaviors" and is not particularly "rejection-sensitive") Are familiar with the topics being taught such as financial literacy, networking etc Vulnerable Sector Check

Apply