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Description -

Inside Sales Representative - Retail & Industry Solutions (RIS)

Job Summary

The Inside Sales Representative (ISR) for Retail & Industry Solutions (RIS) plays a critical role in driving pipeline generation, accelerating deal velocity, and supporting revenue growth across the field sales organization. This role is responsible for proactively engaging prospective customers, qualifying opportunities, and advancing leads through the sales funnel using a consultative, solution-based approach.

The ISR partners closely with field sales, marketing, and cross-functional teams to identify customer needs, position relevant solutions, and contribute to overall go-to-market success.

Key Responsibilities

• Pipeline Generation & Prospecting

  • Proactively identify and engage potential customers through outbound outreach (calls, email, digital channels, and social selling)

  • Build and maintain a healthy pipeline of qualified opportunities aligned to RIS priorities

• Lead Qualification & Opportunity Development

  • Assess customer needs, business challenges, budget, and decision-making criteria

  • Convert marketing-qualified leads (MQLs) into sales-qualified opportunities (SQLs)

  • Route high-quality opportunities to field sales with strong context and next steps

• Consultative Selling

  • Develop a strong understanding of RIS solutions, value propositions, and competitive positioning

  • Conduct discovery conversations and deliver tailored solution messaging that aligns to customer outcomes

  • Address objections and articulate business value to advance deals

• Sales Execution & Enablement

  • Support market penetration campaigns and targeted account initiatives

  • Partner with field reps on account strategy, deal progression, and follow-ups

  • Deliver virtual presentations, demos, and solution overviews to prospects

• CRM & Pipeline Management

  • Maintain accurate and timely updates in CRM (e.g., Salesforce)

  • Track activities, pipeline health, and conversion metrics

  • Ensure strong sales hygiene and process adherence

• Market Intelligence & Continuous Improvement

  • Stay informed on industry trends, customer needs, and competitive landscape within retail and industry verticals

  • Provide insights and feedback to marketing, product, and sales leadership

  • Analyze performance data to optimize outreach and conversion strategies

• Collaboration & Leadership (Senior-Level Scope)

  • Mentor and support junior inside sales team members

  • Contribute to campaign execution, playbook development, and best practices

  • Partner cross-functionally with marketing, product, and customer success teams

Required Qualifications

• High school diploma or equivalent experience required; bachelor's degree preferred

• 6-8+ years of experience in inside sales, business development, or quota-carrying sales roles

• Proven track record of meeting or exceeding sales targets and pipeline generation goals

• Experience supporting field sales teams in a B2B environment

Preferred Qualifications

• Experience selling into retail, manufacturing, or industry verticals

• Familiarity with solution-based or consultative selling methodologies

• Certified Inside Sales Professional (CISP) or similar certification

Core Skills & Competencies

• Pipeline generation and prospecting

• Consultative and value-based selling

• Strong business acumen and customer discovery skills

• CRM proficiency (Salesforce or similar)

• Effective communication and executive presence

• Data-driven decision making and sales analytics

• Cross-functional collaboration and stakeholder management

• Digital selling and virtual engagement techniques

Success Profile

• Results-driven with a strong sense of ownership and accountability

• Highly adaptable with strong learning agility

• Customer-centric mindset with the ability to build trust quickly

• Comfortable operating in a fast-paced, high-volume sales environment

• Strong organizational and time management skills

Impact & Scope

• Directly impacts pipeline generation, revenue growth, and sales productivity

• Acts as a key bridge between marketing and field sales

• May lead initiatives or mentor peers within the inside sales function

Disclaimer

This job description reflects the general nature and scope of the role. Responsibilities and qualifications may evolve based on business needs.

Salary:

The on-target earnings (OTE) range for this role is $29.50 to $35.60 USD per hour with a 60%/40% (salary/incentive) mix. Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

* Health insurance
* Dental insurance
* Vision insurance
* Long term/short term disability insurance
* Employee assistance program
* Flexible spending account
* Life insurance
* Generous time off policies, including;
* 4-12 weeks fully paid parental leave based on tenure
* 13 paid holidays
* Additional flexible paid vacation and sick leave (US benefits overview
[https://hpbenefits.ce.alight.com/])

The compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time,
with or without notice, subject to applicable law.

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Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP'sEEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"