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Virtual Desk Jobs in Raleigh, NC (NOW HIRING)

One Medical

Float Phlebotomist/Front Desk

Wake Forest, NC · On-site

$15.75 - $18.75/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Opportunity As a One Medical Phlebotomist/Front Desk (internally known as Lab Services ...

One Medical

Float Phlebotomist/Front Desk

Wake Forest, NC

$15.75 - $18.75/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Opportunity As a One Medical Phlebotomist/Front Desk (internally known as Lab Services ...

One Medical

Float Phlebotomist/Front Desk

Wake Forest, NC · On-site

$15.75 - $18.75/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Opportunity As a One Medical Phlebotomist/Front Desk (internally known as Lab Services ...

One Medical

Float Phlebotomist/Front Desk

Wake Forest, NC · On-site

$15.75 - $18.75/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Opportunity As a One Medical Phlebotomist/Front Desk (internally known as Lab Services ...

One Medical

Phlebotomist/Front Desk

Cary, NC · On-site

$15.75 - $19.75/hr

The Opportunity As a One Medical Phlebotomist/Front Desk (internally known as Lab Services ... virtual medical team with clerical duties such as, but not limited to biometric screening forms ...

One Medical

Phlebotomist/Front Desk

Wake Forest, NC · On-site

$14.50 - $18.25/hr

The Opportunity As a One Medical Phlebotomist/Front Desk (internally known as Lab Services ... virtual medical team with clerical duties such as, but not limited to biometric screening forms ...

Schulte Companies

guest service

Chapel Hill, NC

$11.75 - $15/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Joella's Hot Chicken

guest service

Chapel Hill, NC · On-site

$11.75 - $15/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Schulte Companies

guest service

Chapel Hill, NC

$11.75 - $15/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

One Medical

Float Phlebotomist/Front Desk

Wake Forest, NC · On-site

$15.75 - $18.75/hr

The Opportunity As a One Medical Phlebotomist/Front Desk (internally known as Lab Services ... virtual medical team with clerical duties such as, but not limited to biometric screening forms ...

Koniag Government Services

Help Desk Technician

Durham, NC · On-site

$19.25 - $26/hr

Documentation in ServiceNow is required for both real-time voice and virtual reported problems. • The contractor documents and provides problem diagnosis and resolution on a wide variety of ...

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

Documentation in ServiceNow is required for both real-time voice and virtual reported problems. * The contractor documents and provides problem diagnosis and resolution on a wide variety of hardware ...

Koniag, Inc.

Help Desk Technician

Durham, NC · On-site

$17 - $22/hr

Documentation in ServiceNow is required for both real-time voice and virtual reported problems. * The contractor documents and provides problem diagnosis and resolution on a wide variety of hardware ...

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

Documentation in ServiceNow is required for both real-time voice and virtual reported problems. * The contractor documents and provides problem diagnosis and resolution on a wide variety of hardware ...

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Virtual Desk information

See Raleigh, NC salary details

$12

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How much do virtual desk jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for virtual desk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a Virtual Desk job?

A Virtual Desk job is a remote position where employees handle administrative, customer service, or technical support tasks online. These roles often involve answering emails, managing schedules, providing customer assistance, or troubleshooting issues. Virtual Desk jobs are commonly found in industries like IT support, customer service, and administrative management. They require strong communication skills, proficiency with digital tools, and the ability to work independently.

What are the key skills and qualifications needed to thrive in the Virtual Desk position, and why are they important?

To thrive as a Virtual Desk professional, you need strong organizational skills, proficiency in digital communication, and a background in administrative support, often supported by relevant experience or certifications. Familiarity with virtual office platforms, ticketing or CRM systems, and scheduling tools is commonly required. Exceptional customer service, time management, and adaptability are standout soft skills in this role. These abilities are crucial for efficiently managing remote administrative tasks, resolving issues promptly, and ensuring seamless virtual operations.

What does a typical day look like for someone working in a Virtual Desk role?

A typical day in a Virtual Desk position involves managing and responding to digital inquiries, scheduling appointments, coordinating with team members remotely, and updating records in company systems. You may be responsible for assisting clients or employees via email, chat, or video calls, and addressing administrative tasks like data entry or document management. Regular communication with other departments is essential to ensure that requests and issues are handled efficiently. The work is generally independent and remote, but collaboration and timely responses are key to the role's success. This setup allows you to support a variety of functions within the organization while working in a flexible, digital environment.

What are the most commonly searched types of Desk jobs in Raleigh, NC? The most popular types of Desk jobs in Raleigh, NC are:
What are popular job titles related to Virtual Desk jobs in Raleigh, NC? For Virtual Desk jobs in Raleigh, NC, the most frequently searched job titles are:
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What cities near Raleigh, NC are hiring for Virtual Desk jobs? Cities near Raleigh, NC with the most Virtual Desk job openings:
Virtual Desk jobs near you
Float Phlebotomist/Front Desk

Float Phlebotomist/Front Desk

One Medical

Wake Forest, NC • On-site

$15.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

One Medical rating

8.5

Company rating: 8.5 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a One Medical Phlebotomist/Front Desk (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
What you'll likely work on:
  • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
  • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
  • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
  • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
  • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
  • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.
  • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
  • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you'll need:
  • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
  • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
  • Strong written and verbal communication skills
  • A High School Diploma or equivalent
  • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
  • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
  • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
  • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary:
starts at $19 per hour based on a full time schedule
This is a full time role (40 hours/week) Monday - Friday, 7:30am - 4:30pm or 8:30am - 5:30PM, based in office in Wake Forest, NC. This job will require you to float between our North Hills, Brightleaf, Village District, Cary-Fenton and Wake Forest office as needed.
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
  • Paid sabbatical for every five years of service
  • Free One Medical memberships for yourself, your friends and family
  • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental and Vision plans
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family
  • 401K match
  • Credit towards emergency childcare
  • Company paid maternity and paternity leave
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
  • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
  • UpToDate Subscription - An evidence-based clinical research tool
  • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
  • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
  • Discounted rate to attend One Medical's Annual REAL primary care conference

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

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