This position will act as a member of the operations and maintenance support team responsible for monitoring incoming issues unable to be resolved by front line Help Desk staff by diagnosing the root ...
This position will act as a member of the operations and maintenance support team responsible for monitoring incoming issues unable to be resolved by front line Help Desk staff by diagnosing the root ...
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Help brands improve future products and services Qualifications * Must be at least 18 years old ... Paid online surveys and play-to-earn games are a simple way to make money online in your spare time.
Online Helpdesk information
See Raleigh, NC salary details
$12.38 - $14.25
2% of jobs
$14.25 - $16.12
6% of jobs
$16.12 - $17.99
12% of jobs
$18.52 is the 25th percentile. Wages below this are outliers.
$17.99 - $19.86
17% of jobs
The median wage is $21.36 / hr.
$19.86 - $21.73
16% of jobs
$21.73 - $23.60
16% of jobs
$24.54 is the 75th percentile. Wages above this are outliers.
$23.60 - $25.47
12% of jobs
$25.47 - $27.34
7% of jobs
$27.34 - $29.21
6% of jobs
$29.21 - $31.08
3% of jobs
$31.08 - $32.95
2% of jobs
$12
$22
$32
How much do online helpdesk jobs pay per hour?
As of Aug 2, 2026, the average hourly pay for online helpdesk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.
What is an Online Helpdesk job?
An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.
What does a typical day look like for someone working in an Online Helpdesk role?
A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.
How can I make 2000 a week working from home?
An online helpdesk role can potentially pay $2000 or more per week if you have extensive experience, strong technical skills, and work full-time or take on multiple clients. Increasing earnings may involve specializing in high-demand areas, obtaining relevant certifications, and using efficient support tools. However, reaching this income level consistently requires significant expertise and workload management.
Is AI replacing IT's help desk?
AI is increasingly used in helpdesk roles to automate routine tasks such as password resets and troubleshooting common issues, allowing helpdesk professionals to focus on more complex problems. However, AI currently complements rather than replaces human helpdesk staff, as many technical issues require human judgment and personalized support. Helpdesk roles still require technical knowledge, communication skills, and problem-solving abilities, with AI serving as a tool to enhance efficiency.
What jobs pay $4000 a week without a degree?
Online Helpdesk roles typically do not pay $4000 a week without a degree; such high earnings are more common in specialized fields like sales, real estate, or certain freelance IT consulting roles that require experience, skills, or certifications rather than formal education. High-paying positions often involve technical expertise, certifications, or entrepreneurial activities rather than entry-level helpdesk work.
How to make 1000 a week remotely?
An online helpdesk professional can increase earnings by providing high-quality support, gaining specialized certifications, and working for multiple clients or companies simultaneously. Building a strong reputation and developing skills in common helpdesk tools can also help command higher pay rates, potentially reaching or exceeding $1,000 weekly with consistent effort and experience.
What are the key skills and qualifications needed to thrive in the Online Helpdesk position, and why are they important?
To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.
What are the most commonly searched types of Helpdesk jobs in Raleigh, NC? The most popular types of Helpdesk jobs in Raleigh, NC are:
What are popular job titles related to Online Helpdesk jobs in Raleigh, NC? For Online Helpdesk jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Online Helpdesk jobs in Raleigh, NC look for? The top searched job categories for Online Helpdesk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Online Helpdesk jobs? Cities near Raleigh, NC with the most Online Helpdesk job openings:
Job description
Company Description
We(US IT Solution) are focused on imparting effective business staffing services through high level cost effective solutions. We have a strong foundation built on legacy and emerging technologies, including excellent track record of on-time delif emerging mobile-based applications and web based application development. We are emerging as one of the most promising private talent sourcing and management firms in the US.
Job Description
This position will act as a member of the operations and maintenance support team responsible for monitoring incoming issues unable to be resolved by front line Help Desk staff by diagnosing the root cause and resolving isolated issues or, if required, escalating customer issues to development staff. These positions works closely with business and technical teams to troubleshoot issues with a focus on determining root cause to prevent recurrence. Issues may be referred to specialized business/policy staff, software developers and/or client implementation specialists. Positions work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments
Additional Information
All your information will be kept confidential according to EEO guidelines.
About US IT SOLUTIONS
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
San Jose, CA, US
Year founded
2016