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Entry Level Helpdesk Jobs in Raleigh, NC (NOW HIRING)

SynergisticIT

Entry Level Cloud Engineer

Cary, NC · On-site

... have helped thousands of candidates get jobs at technology clients like apple, google, Paypal ... Currently, We are looking for entry-level software programmers, IT enthusiasts, Python/Java ...

lmj Pavement Marking

Looper/Entry Level

Benson, NC

$20/hr

Join LMJ Pavement Marking as a Looper/Entry Level team member in Benson, NC! This exciting ... Help maintain a clean and organized work environment. * Participate in training sessions to enhance ...

lmj Pavement Marking

Looper/Entry Level

Benson, NC · On-site

$20/hr

Join LMJ Pavement Marking as a Looper/Entry Level team member in Benson, NC! This exciting ... Help maintain a clean and organized work environment. * Participate in training sessions to enhance ...

Renuity

Entry Level Sales Representative

Raleigh, NC · On-site

$55K - $75K/yr

We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 ... entry-level roles. As part of our team and the broader Renuity organization, you'll have the ...

Renuity

Entry Level Sales Representative

Raleigh, NC · On-site

$85K/yr

We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 ... entry-level roles. As part of our team and the broader Renuity organization, you'll have the ...

lmj Pavement Marking

Looper/Entry Level

Benson, NC

$20/hr

Join LMJ Pavement Marking as a Looper/Entry Level team member in Benson, NC! This exciting ... Help maintain a clean and organized work environment. * Participate in training sessions to enhance ...

Renuity

Entry Level Sales Representative

Raleigh, NC · On-site

$85K/yr

We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 ... entry-level roles. As part of our team and the broader Renuity organization, you'll have the ...

SynergisticIT

Entry Level Cloud Engineer

Raleigh, NC · On-site

... have helped thousands of candidates get jobs at technology clients like apple, google, Paypal ... Currently, we are looking for entry-level software programmers, IT enthusiasts, Python/Java ...

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Entry Level Helpdesk information

See Raleigh, NC salary details

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How much do entry level helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level helpdesk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Raleigh, NC? The most popular types of Helpdesk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Helpdesk jobs? Cities near Raleigh, NC with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Raleigh, NC as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 2% Full Time, 84% Part Time, and 12% Contract. Highlights an 18% Physical, 81% Hybrid, and 1% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.
Entry Level Sales Representative

Entry Level Sales Representative

The Compass Business Group

Wendell, NC • On-site

$65K - $85K/yr

Full-time, Contractor

Posted 29 days ago

Job description

Entry-Level Sales Representative

Company: Compass Business Group
Employment Type: Full-Time | Independent Contractor
Industry: Supplemental Insurance | B2B / Direct Sales
Compensation: Commission-Based (Average $65,000$85,000 per year) with an optional base draw for the first 6 weeks to help you get started
Location: Local Territory (In-person)

About Us

At Compass Business Group, we operate on principles familiar to those who've served discipline, integrity, and commitment to the mission. Our mission is to protect what matters most: people and their financial security.

We help businesses and individuals prepare for life's unexpected challenges by providing supplemental insurance solutions that bring peace of mind and stability when it's needed most.

Our team is built on trust, accountability, and a shared commitment to service values that make this a strong fit for those with military, law enforcement, or public service backgrounds who are ready for a new mission in civilian life.

Your Mission

As an Entry-Level Sales Representative, you'll take point in building relationships with local businesses and individuals, helping them understand benefits that protect their teams, families, and futures.

You'll receive all the training and mentorship needed to succeed no prior sales experience required just a strong work ethic, integrity, and a willingness to learn.

Responsibilities:

  • Build and maintain professional relationships with local business owners and clients

  • Conduct needs-based consultations to identify coverage options

  • Present and enroll clients in supplemental insurance programs

  • Follow up with clients to ensure satisfaction and ongoing support

  • Participate in weekly training sessions to sharpen your skills and grow your career

What We Offer

  • Comprehensive training and field mentorship we invest in your success

  • Licensing assistance and reimbursement

  • A team culture built on camaraderie, accountability, and mutual respect

  • Unlimited earning potential through commission-based pay (average $65,000$85,000 annually)

  • An optional base draw for the first 6 weeks to help you transition into the role

  • Opportunities for leadership and advancement

Who You Are

  • You've served in uniform or in spirit and take pride in mission-driven work

  • You value teamwork, discipline, and integrity

  • You're self-motivated and comfortable working independently

  • You communicate with confidence and professionalism

  • You're ready to apply your service mindset to help others protect their future

Join the Team

If you're ready for a career where your sense of duty, work ethic, and leadership make a real impact Compass Business Group is ready to serve alongside you.

Apply today and begin your next mission: building a career with purpose, freedom, and unlimited potential.

https://www.compass-fhl.com/