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Entry Level Helpdesk Jobs in Raleigh, NC (NOW HIRING)

Battelle

Biologist - Entry Level

Durham, NC · On-site

$60K - $80K/yr

Job Summary We are currently seeking a Biologist - Entry Level . This position is a full-time ... Battelle offers comprehensive and competitive benefits to help you live your best life. * Balance ...

Nextiny

Entry Level Digital Marketer

Durham, NC · On-site

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

Nextiny

Entry Level Digital Marketer

Raleigh, NC · On-site

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

ADP

Entry Level Sales

Raleigh, NC · On-site

Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success ? * Are you looking to join a fast-paced, inclusive ...

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Entry Level Helpdesk information

See Raleigh, NC salary details

$12

$22

$32

How much do entry level helpdesk jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for entry level helpdesk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Raleigh, NC? The most popular types of Helpdesk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Helpdesk jobs? Cities near Raleigh, NC with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,807 per year, or $22.5 per hour.
Entry Level Insurance Representative

Entry Level Insurance Representative

Alchemy Financial Group

Raleigh, NC • On-site

$75K - $95K/yr

Full-time

Re-posted 9 days ago

Job description

Sales Rep - Entry Level

About the Insurance Sales Rep position:

We are looking for a competitive Insurance Sales Representative to help us expand our business by actively seeking and acquiring new clients. You will identify their needs and demands and sell accordingly. The goal is to formulate strong relationships to ensure growth and preserve and augment our firm's prestige.

Insurance Sales Representative responsibilities are:

Implementing strategies to sell insurance

Building rapport with customers

Getting details from customers to fully assist them

Being fully aware of the company's services/policies

Working accordingly with company policies Insurance Sales Representative requirements are:

Experience within this field (recommended not required)

Basic understanding of insurance plans/policies

Self Motivated

Communication skills should be excellent

Good at building rapport with customers and persuading individuals

High school diploma or BA/BSc degree in Marketing or a related field(recommended not required)

Employment Type: FULL_TIME

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