Transitional Care Associate Jobs (NOW HIRING)

Transitional Care Associate

The Transitional Care Associates (TCA) primary responsibility is to provide direct support throughout the discharge planning process for the Transitional Care Services department.

Responsibilities:

• Assists in the facilitation and exchange of clinical information between the hospital and post-acute providers and suppliers
• Supports the functions of the Transitional Care Services department through the education of patients and families regarding required regulatory notices, arranges durable medical equipment, provides specialized administrative assistance, and maintains all required records
• Provides timely responses to the referrals sent to post-acute care providers using AIDA and will fax referral information to facilities (not using AIDA) and to other agencies, as requested by professional staff
• Prepares, completes, and distributes facility transfer packets. Identifies missing information and provides appropriate follow up as needed
• Collaborates with Nurse Care Manager and/or Social Worker to determine and arrange patient transport needs, and troubleshoots problems with transfers relative to late transportation
• Documents in the electronic health record on the focus list of patients with up-to-date discharge information and any discharge barriers
• Performs other duties as assigned to support department needs
• Familiar with standard concepts, practices, and procedures within the field
• Relies on experience and judgment to plan and accomplish goals
• Regular and predictable attendance is an essential job function
• Competent to meet age specific needs of the unit assigned

Requirements and Minimum Qualifications:

• Associate’s degree required, Bachelor’s preferred; Minimum 5 years’ of related healthcare experience may be accepted in lieu of an Associate’s degree
• Prior clinic, hospital or health related field experience
• Minimum 1 year of clerical experience in a health care setting or social services agency in addition to education requirement
• Knowledge of and ability to communicate with community resources: Home health, durable medical equipment, oxygen, skilled nursing facilities and transportation companies (information, referral, and prior authorizations)
• Knowledge of insurance benefits, Medicare, Medicaid, commercial plans and medical terminology

Working Conditions:

• Must be able to maintain a standing position
• Typical equipment used in a clinical job
• Typical equipment used in an office job
• Repetitive movements

About Kootenai Health:

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

As your next employer, we are excited to offer you:

• Comprehensive medical coverage, including fully employerpaid options for eligible fulltime employees, plus affordable plans for parttime staff. Benefits begin on the 1st of the month following 30 days of employment.
• Dental, vision, life, and pet insurance, with telemedicine and wellbeing resources available to all employees
• Tuition assistance after 90 days to support your professional growth
• Retirement plans with pretax and Roth options and employer matching from 3%–6%
• Competitive pay, plus night, weekend, and PRN shift differentials
• Awardwinning wellness program with coaching, financial wellness resources, and free or discounted access to fitness centers and premium wellbeing apps
• PerkSpot discounts providing access to thousands of exclusive deals in over 25 categories
• And an employee referral bonus program

Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!

Apply today!

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.