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Sr. Training and Enablement Lead
Category: Service Desk / End User Services
Main location: United States, Alabama, Huntsville
Position ID:J0926-0782
Employment Type: Full Time
U.S. - CGI Federal roles - Keeping Americans safe
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Position Description:
CGI Federal is seeking a Senior Training and Enablement Lead to develop, deliver, and manage training programs that support a major federal modernization initiative. This senior role designs instructional content, leads enablement activities across technical and operational teams, and ensures all personnel are fully prepared to adopt new systems, workflows, and processes. The Senior Training and Enablement Lead collaborates closely with cloud, engineering, data, migration, security, and operational teams to build high-impact training that accelerates user readiness and mission execution.
Your future duties and responsibilities:
Training Program Development
• Design and deliver training programs for new systems, tools, workflows, and mission processes
• Develop curricula, course materials, guides, job aids, and interactive training modules
• Conduct needs analyses to tailor training content to diverse mission, technical, and operational audiences
Instruction & Facilitation
• Facilitate instructor-led training, hands-on workshops, and virtual learning sessions
• Provide expert guidance during onboarding, system rollouts, and major release events
• Lead enablement activities to ensure users understand new functionality and operational impacts
Coordination & Collaboration
• Work directly with Full Stack Engineers, Cloud Engineers, DevSecOps, QA Automation, migration staff, and product leaders
• Participate in sprint planning, release preparation, and readiness reviews
• Align training content with system updates, feature deployments, and modernization milestones
Documentation & Content Creation
• Create and maintain training documentation including manuals, role-based guides, SOPs, and reference materials
• Ensure all content is accurate, up-to-date, and compliant with program and security requirements
• Support knowledge-transfer activities and develop materials for Transition-In deliverables
Performance & Feedback Management
• Gather feedback from users and stakeholders to refine training programs
• Track training attendance, completion, proficiency, and readiness metrics
• Report enablement status to leadership and propose enhancements
Required qualifications to be successful in this role:
• Must have an Active Top Secret Security Clearance
• U.S. Citizenship
• Bachelor's degree and 8+ years of experience in training development, instructional design, or enablement leadership
• Experience designing training for technical environments, including cloud, DevSecOps, software development, and data workflows
• Strong facilitation skills with the ability to train diverse user groups
• Excellent communication, documentation, and curriculum development skills
Preferred Qualifications
• Experience supporting federal modernization or secure operational environments
• Familiarity with cloud platforms, CI/CD pipelines, and enterprise systems
• Knowledge of adult learning methodologies and modern training delivery platforms
• Experience developing training materials for large, multi-team programs
Due to the nature of this government contract, US Citizenship is required.
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What you can expect from us:
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Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team-one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
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CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.