Temporary Phone Operator Jobs (NOW HIRING)

Initial candidate eligibility is based on the job application and any accompanying documentation. It is the responsibility of the applicant to provide sufficient information and details within the body of the application (education and work experience sections) to permit the City of Yakima to properly evaluate the candidate's qualification, abilities and experience as it relates to the requirements of the position. For calculation of experience, one year of experience equals 12 months with a minimum of 173.33 hours per month

Additional required documents must be attached. Resumes are not accepted in lieu of application fields. Overview and Minimum Class Requirements This is a temporary position not to exceed 866 hours in a calendar year.

The Washington Fruit Community Center is seeking a reliable and friendly team member to assist with general office duties, including answering phones, greeting visitors, and delivering excellent customer service. Work hours will be Monday-Friday, 4-5 hours per day, with a mix of morning and afternoon shifts as needed. MINIMUM CLASS REQUIREMENTS: Any combination of education and experience equivalent to one-year general office work experience.

Job Summary Under general supervision; performs a variety of responsible, moderately difficult clerical, accounting, or secretarial tasks within a City department; operates one or more types of office or specialized equipment in conjunction with the work; applies some independent judgment in making routine decisions, resolving normal problems, and interpreting standard guidelines and regulations in order to complete the work; performs related work as required. Essential Functions Receives, screens, and answers a variety of inquiries from the public, by phone and in person; provides a variety of non-technical information on all aspects of the purpose and functions of the work unit; routes calls and visitors; takes messages and complaints, and conveys them to appropriate staff. Types from rough drafts, assorted items, or dictating equipment, or shorthand notes a variety of letters, memoranda, reports, requisitions, forms, official documents; composes and types routine correspondence; proofreads and corrects grammar, spelling, punctuation, and other errors.

Checks and sorts invoices, receipts, warrants, and related documents; posts data to records, or other documents; verifies posted entries, totals, or computations for accuracy; processes invoices, receipts, purchase orders, statements, or other documents; maintains time, attendance and related payroll records; maintains petty cash fund. Indexes and codes applications, correspondence, records, reports, and data using a predetermined guide to identify data and documents for manual and computerized files; inputs and retrieves data and documents on request; prepares reports of summarized data. Provides office support functions for a department or work unit serving one or more supervisory or managerial positions; takes and transcribes dictation manually or by machine; types correspondence or other official documents; maintains operational and confidential departmental records and files; prepares reports or meeting agendas; composes routine or recurring correspondence; assists an office superior by performing routine administrative details; relays information in person, by phone, or other communications system.

Verifies appropriateness of, and processes purchase orders and related control documents for ordering or payment; maintains associated files; posts data to single entry books or ledgers by hand or machine. Operates a typewriter, calculator, billing machine, dictating equipment, cash register, teletype, computer terminal, two-way radio, copy machine, or other similar equipment in performing the duties of the position. Requires regular and reliable attendance.

Performs other related duties as assigned. Major Worker Characteristics Knowledge of general office practices and procedures; of modern secretarial practices, as required by the position; of basic arithmetic; of the basic principles and practices of clerical accounting and bookkeeping as required by the position. Ability to perform basic arithmetical computations; to perform varied clerical tasks; to perform typing or stenographic work at an acceptable level, as required by the position; to meet and deal with the public in a pleasant and courteous manner, and at times, under stress situations; to understand and apply readily available guidelines to varied operational requirements; to operate equipment, associated with the position, in a proper manner.

PHYSICAL DEMANDS: Work is performed primarily in an office environment while sitting at a desk or computer terminal for extended periods of time or while standing for a period of time. Frequently needs to move inside the office to access file cabinets, office machinery, etc. Constant use of both hands in reaching/ handling/grasping/fingering while performing duties operating on computers.

Occasional heavy work includes lifting and carrying up to 20 pounds. Occasionally ascends/descends stairs and ladders while maintaining balance. Constant use of all senses including feeling/talking/hearing/seeing while performing duties and while communicating with co-workers, general public and completing all tasks as assigned.

Must be able to distinguish color and maintain long-term and short-term memory. May work in remote locations or in noisy work area. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

UNUSUAL WORKING CONDITIONS: Some positions come in contact with the public who may be irate, upset, or disturbed. The City of Yakima is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.