ZipRecruiter

Log In

1

Telecommunications Operations Manager Jobs (NOW HIRING)

NTI Connect LLC

Operations Manager

Carrollton, TX · On-site

Experience within the telecommunications industry preferred. * Knowledge of organizational effectiveness and operations management. * Experience budgeting and forecasting. * Familiarity with business ...

Shentel

Supervisor Field Operations

Waverly, OH · On-site

$67K - $90K/yr

Previous supervisory experience in telecommunication network operations, construction or project management preferred. * Skills Summary: Technical knowledge in CATV, telephony and internet operations ...

Hayes Company LLC

Operations Manager

Forney, TX · On-site

$71K - $83K/yr

Standard office equipment, including computers, printers, and telecommunication devices. * Operational management tools, software, and systems (e.g., ERP, inventory management systems). Supervisory ...

Ideatek

Installation Manager

Buhler, KS · On-site

... Telecommunications Operations. * A strong understanding of fiber optic cable installation ... Adaptability to manage shifting priorities in a dynamic work environment. * Safety-focused mindset ...

DCOMM

Operations Manager - Cincinnatti, OH

Austin, TX · On-site

This role works directly with System Operators in the telecommunications and broadband industry to ... The Operations Manager plays a strategic role in ensuring financial performance, achieving key ...

lumos

Operations Manager Albuquerque NM

Albuquerque, NM · On-site

$86K - $107K/yr

Segra is searching for a qualified and experienced Operations Manager (Albuquerque NM ) to join us ... Telecommunication installation support and management functions. * Development and knowledge of ...

next page

Showing results 1-20

All JobsTelecommunications Operations JobsTelecommunications Operations Manager Jobs

Telecommunications Operations Manager information

See salary details

$31K

$63.5K

$118.5K

How much do telecommunications operations manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for telecommunications operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are some typical challenges Telecommunications Operations Managers face in overseeing network performance?

Telecommunications Operations Managers often encounter challenges such as maintaining network reliability, managing unexpected outages, and ensuring swift resolution of service disruptions. They must coordinate across technical teams, monitor real-time data, and implement preventative maintenance to minimize downtime. Additionally, balancing resource allocation during peak periods and keeping up with evolving technology standards are ongoing aspects of the role. Effective communication and strong leadership skills are essential to address these challenges and deliver consistent service quality.

What does a Telecommunications Operations Manager do?

A Telecommunications Operations Manager oversees the daily operations of telecommunications systems within an organization. They are responsible for managing teams, ensuring network reliability, maintaining equipment, and implementing new technologies. Their role includes coordinating with vendors, optimizing system performance, troubleshooting issues, and ensuring compliance with industry standards and regulations. They play a critical part in keeping communication networks efficient, secure, and up-to-date.

What are the key skills and qualifications needed to thrive as a Telecommunications Operations Manager, and why are they important?

To thrive as a Telecommunications Operations Manager, you need strong knowledge of telecommunications systems, network infrastructure, and project management, usually supported by a relevant degree and industry experience. Familiarity with network management tools, telecommunications protocols, and certifications such as PMP or CCNA is highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and coordinating across departments. These skills ensure reliable service delivery, efficient operations, and the ability to adapt to rapidly evolving technologies in the telecommunications sector.
More about Telecommunications Operations Manager jobs
What cities are hiring for Telecommunications Operations Manager jobs? Cities with the most Telecommunications Operations Manager job openings:
What are the most commonly searched types of Telecommunications Operations jobs? The most popular types of Telecommunications Operations jobs are:
What states have the most Telecommunications Operations Manager jobs? States with the most job openings for Telecommunications Operations Manager jobs include:
What job categories do people searching Telecommunications Operations Manager jobs look for? The top searched job categories for Telecommunications Operations Manager jobs are:
Telecommunications Operations Manager jobs near you
Infographic showing various Telecommunications Operations Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Supervisor Field Operations

Supervisor Field Operations

shentel

Washington Court House, OH

Other

Posted 18 days ago

Shentel rating

6.1

Company rating: 6.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

68th of 82 rated telecommunications companies

Job description

Job Summary:

Responsible for all aspects of the Shentel Cable field operations. Supervises and direct assigned technicians, installers and repairman Primary function is maintaining network integrity by provider superior customer service in the installation and repair of customer voice, CATV and internet access services. Secondary function is the support of special projects.

Duties and Responsibilities:

Essential

  • Monitoring and efficient management of customer service orders and the field staff that supports the resolution of these service orders.
  • Support regional field operation supervisors’ and technicians needs. Materials, tools, training, planning and prioritization. Staff is local and remote, requiring unique skills to support a widely distributed staff.
  • Support development, implement, and manage a preventive maintenance program. for all Shentel Cable, voice, CATV and network internet access.
  • Diligently monitor and manage network performance. Review and consider routine. system/node sweep, balance and calibration to insure optimum performance.
  • Administer an effective sparing and return/repair program for network hardware and equipment, as well as all other field assets and inventory
  • Develop and maintain on-call rotation. Be the key point of contact for escalation and resolution of network outages and events.
  • Serve as the key field operations point of contact for major projects involving the field.
  • Support both Greenfield projects and network upgrades.
  • Maintain the fleet of network operations vehicles in proper working order maintaining a professional appearance.
  • Communicates with area managers and support “events” at properties as needed.
  • Observes all company safety procedures at all times.
  • Demonstrates and holds employees accountable for stewardship of the brand to include embodiment of the Shentel Way by ensuring appropriate use of the brand (name, logo, company, appearance, and attitude) within their respective team and organization.

Non-Essential

  • Work with other Shentel departments to communicate status of work orders, projects, and other network events.
  • Support after hours network troubleshooting efforts as required.
  • Responsible for following, supporting, and enforcing all internal control processes and procedures.

Qualification Requirements:

  • Education: High School or equivalent required. BA/BS preferred. Other postsecondary training or education will be considered if applicable to position.
  • Experience Level: Minimum 5 years of experience in telecommunications operations in an installation or repair function required.
  • Special Requirements:
  • Previous supervisory experience in telecommunication network operations, construction or project management preferred.
  • Skills Summary: Technical knowledge in CATV, telephony and internet operations experience also considered.
  • Participates in requested call rotation.

This position description is only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this position. The incumbents may be requested to perform tasks other than those stated in this description.

The company reserves the right to revise or change this job description as the need arises. This job description does not constitute any written or implied contract of employment.

What Shentel employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply