1

Telecommunications Operations Manager Jobs in Alberta

... operations and targeted investments to improve end-user experience * Stakeholder Engagement ... Strong understanding of the telecommunication industry and the ability to apply AI solutions to ...

Manager AI

Calgary, AB · On-site +1

... operations and targeted investments to improve end-user experience * Stakeholder Engagement ... Strong understanding of the telecommunication industry and the ability to apply AI solutions to ...

... operational and strategic leader for a high-growth indirect sales enablement program. You will ... the telecommunications industry * Demonstrated ability to manage successful sales initiatives ...

... operational and strategic leader for a high-growth indirect sales enablement program. You will ... the telecommunications industry * Demonstrated ability to manage successful sales initiatives ...

next page

Showing results 1-20

Telecommunications Operations Manager information

What are some typical challenges Telecommunications Operations Managers face in overseeing network performance?

Telecommunications Operations Managers often encounter challenges such as maintaining network reliability, managing unexpected outages, and ensuring swift resolution of service disruptions. They must coordinate across technical teams, monitor real-time data, and implement preventative maintenance to minimize downtime. Additionally, balancing resource allocation during peak periods and keeping up with evolving technology standards are ongoing aspects of the role. Effective communication and strong leadership skills are essential to address these challenges and deliver consistent service quality.

What does a Telecommunications Operations Manager do?

A Telecommunications Operations Manager oversees the daily operations of telecommunications systems within an organization. They are responsible for managing teams, ensuring network reliability, maintaining equipment, and implementing new technologies. Their role includes coordinating with vendors, optimizing system performance, troubleshooting issues, and ensuring compliance with industry standards and regulations. They play a critical part in keeping communication networks efficient, secure, and up-to-date.

What are the key skills and qualifications needed to thrive as a Telecommunications Operations Manager, and why are they important?

To thrive as a Telecommunications Operations Manager, you need strong knowledge of telecommunications systems, network infrastructure, and project management, usually supported by a relevant degree and industry experience. Familiarity with network management tools, telecommunications protocols, and certifications such as PMP or CCNA is highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and coordinating across departments. These skills ensure reliable service delivery, efficient operations, and the ability to adapt to rapidly evolving technologies in the telecommunications sector.
What are popular job titles related to Telecommunications Operations Manager jobs in Alberta? For Telecommunications Operations Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Telecommunications Operations Manager jobs in Alberta look for? The top searched job categories for Telecommunications Operations Manager jobs in Alberta are:
What cities in Alberta are hiring for Telecommunications Operations Manager jobs? Cities in Alberta with the most Telecommunications Operations Manager job openings:

Senior Strategy Manager - Wholesale Voice Product & Operations

TELUS

Calgary, AB • Remote

Other

Posted 27 days ago


TELUS rating

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

19th of 78 rated telecommunications companies


Job description

Description

TELUS Partner Solutions (TPS) is the wholesale division of TELUS.  We work with Canadian and international organizations to enhance their product offering and to engineer a broad range of possibilities for them and their end customers.  

We are searching for a highly motivated self-starter who is passionate, results-orientated and has a keen sense of curiosity. As a Sr. Strategy Manager, you will be responsible for driving strategic projects as a crucial member of the Partner Solutions Management team.  The successful candidate will be part of a diverse, high performance team of results-oriented professionals to assess, deliver, and manage a variety of voice telecom solutions to our customers.  This tightly knit team consists of individuals who understand how to balance sales, customer care, regulatory/CRTC mandates and client needs throughout the lifecycle of a product.

Why YOU will love this opportunity:

  • Play a meaningful role in shaping the voice interconnection strategy of one of Canada's leading telecommunications companies

  • Work at the intersection of network strategy, financial optimization, regulatory governance, and AI-driven transformation

  • Flexible work program that gives team members the ability to work where and when they're most productive

  • We offer competitive compensation, comprehensive benefits and Share purchase program with a generous company contribution

  • Opportunities and support for growth & development 

What YOU Will Do:

  • Drive revenue growth and execute cost optimization initiatives across the Transit & Termination financial portfolio, delivering meaningful and measurable savings for the business

  • Manage IP Network Interconnection activities end-to-end - overseeing the technical and commercial relationships that enable voice traffic exchange between TELUS and domestic and international carrier partners

  • Perform billing and settlement analysis and invoicing across voice interconnection functions - ensuring accuracy, timeliness, and revenue integrity

  • Own operational & vendor management of voice billing systems - monitoring for exceptions in routing and the processing of Call Detail Records to safeguard revenue assurance and billing accuracy

  • Support voice network rationalization efforts to reduce operational spend and modernize legacy voice infrastructure

  • Facilitate Revenue Assurance activities, including settlement revenue and cost reconciliation operations across carrier partners

What you bring
  • Excellent collaborative skills, with a proven track record of working with cross-functional teams such as Finance, Marketing, Product, and Operations

  • Strong sense of determination and grit. Able to deal with ambiguity, lead through influence and drive projects to completion while working with competing priorities

  • Experience working with all levels of the organization

  • Demonstrable financial analysis skills 

Candidate Qualifications

  • Education

    • A Bachelors in Business Administration, Finance, Engineering or equivalent

    • A Masters degree in Business Administration (MBA) (considered an asset)

  • Experience

    • 5+ years of related work experience in voice telecommunications operations, product management or similar roles

Your Strategy. Their Success. Our Impact.

Every decision you make as Sr. Strategy Manager ripples across Canada's telecom ecosystem. Drive revenue growth, optimize costs, and modernize infrastructure while working flexibly with a team that gets results. This is where strategy meets execution-and where you'll thrive.

Apply Now


#LI-REMOTE