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Telecommunications Operations Jobs (NOW HIRING)

Markon

Telecommunications Operations Specialist

Herndon, VA · On-site

$160K - $185K/yr

Markon is seeking a Telecommunications Operations Specialist to support a mission-critical Operations Center environment focused on incident and event management for global communications systems. In ...

Markon

Telecommunications Operations Specialist

Herndon, VA · On-site

$160K - $185K/yr

Description Markon is seeking a Telecommunications Operations Specialist to support a mission-critical Operations Center environment focused on incident and event management for global communications ...

Markon

Telecommunications Operations Specialist

Herndon, VA · On-site

$160K - $185K/yr

Description Markon is seeking a Telecommunications Operations Specialist to support a mission-critical Operations Center environment focused on incident and event management for global communications ...

Bowhead

Avaya UC Infrastructure Engineer

NJ

Bowhead seeks an experienced Avaya UC Infrastructure Engineer to support Base Telecommunications System operations at Joint Base McGuire-Dix-Lakehurst, NJ. The Avaya UC Infrastructure Engineer will ...

Arcfield

Telecommunications Engineer

Newport, RI · On-site

Expertise carrier class telecommunication engineering practices and standards in system designs and operation. * Familiarity with cloud-based communications systems with enterprise grade voice, IM ...

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How much do telecommunications operations jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for telecommunications operations in the United States is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Telecommunications Operations vs Network Technician?

AspectTelecommunications OperationsNetwork Technician
Required CredentialsCertifications like CCNA, CompTIA Network+; relevant experienceCertifications like CCNA, CompTIA Network+; hands-on technical training
Work EnvironmentOffice settings, control centers, field sitesData centers, server rooms, field locations
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom firms, ISPs, enterprise IT departments
Common Search & ComparisonYesNo

Telecommunications Operations professionals oversee the planning, management, and maintenance of telecom networks, focusing on system performance and service delivery. Network Technicians perform hands-on troubleshooting, installation, and repair of network hardware. While both roles require similar certifications and work in related environments, Telecommunications Operations has a broader focus on network management, whereas Network Technicians are more technically hands-on with equipment.

How does a Telecommunications Operations professional typically collaborate with other departments to ensure seamless network performance?

Telecommunications Operations professionals regularly work with cross-functional teams such as IT, customer support, and engineering to ensure optimal network performance and resolve issues quickly. They coordinate maintenance windows, share real-time status updates, and participate in troubleshooting sessions with relevant stakeholders. This collaborative approach helps minimize downtime, ensures service-level agreements are met, and supports the rapid implementation of network upgrades or changes.

What are telecommunications operations?

Telecommunications operations refer to the processes and activities involved in managing, monitoring, and maintaining telecom networks and services. This includes tasks such as network configuration, troubleshooting, ensuring service quality, and supporting the infrastructure that enables voice, data, and video communications. Professionals in this field work to ensure networks are reliable, secure, and efficient, often collaborating with engineers and customer service teams. Their responsibilities may also include implementing upgrades, monitoring network traffic, and responding to outages or technical issues.

What are the key skills and qualifications needed to thrive in Telecommunications Operations, and why are they important?

To thrive in Telecommunications Operations, you need a solid understanding of network infrastructure, telecommunication protocols, and troubleshooting, often supported by a degree in telecommunications or related fields. Familiarity with network management tools, monitoring systems, and certifications such as Cisco CCNA or CompTIA Network+ is typically required. Strong analytical thinking, attention to detail, and effective communication skills help professionals resolve issues and coordinate with technical teams. These skills ensure the reliable operation, maintenance, and optimization of telecommunications systems, which are critical for uninterrupted business connectivity.
More about Telecommunications Operations jobs
What are the most commonly searched types of Telecommunications Operations jobs? The most popular types of Telecommunications Operations jobs are:
What states have the most Telecommunications Operations jobs? States with the most job openings for Telecommunications Operations jobs include:
What job categories do people searching Telecommunications Operations jobs look for? The top searched job categories for Telecommunications Operations jobs are:
Telecommunications Operations jobs near you
Infographic showing various Telecommunications Operations job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,344 per year, or $24.2 per hour.

Manager, Telecommunications Operations

Connective Business Solution

Tallahassee, FL • On-site

Full-time

Posted 13 days ago

Job description

General Characteristics
Manages the operations, daily planning, engineering, design, and resource allocation for the enterprise's telecommunications functions. Ensures customer satisfaction through quality standards and measures by evaluating the performance of telecommunications networks and related interfaces. Responsible for strategic telecommunications planning and works with senior IT leadership to coordinate telecommunication plans with those of the business. Develops and implements standards, procedures, and processes for the telecommunications group. Plans and manages the support of new technologies, performance and reliability. Defines and negotiates service level agreements. Oversees and coordinates the daily activities of the operations center. Performs a coordination role with enterprise management, vendors and customers.
Education: Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Experience: A minimum of 7 years of IT work experience including managing team(s) responsible for infrastructure/network/telecommunications operations and support in multi-platform environments.
Breadth: Middle level management in telecommunications operations. Works under general direction of senior level management. Typically manages and mentors supervisors, project leaders and/or technical staff. Works on multiple, complex projects as a project leader and a subject matter expert. Frequently reports to an IT Chief Operating Officer, Operating Unit IT Executive or Departmental IT Executive.
*Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.*

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