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Telecommunications Operations Jobs (NOW HIRING)

EMTAK LLC

$76K - $103K/yr

The selected candidate will provide infrastructure monitoring, telecommunications support, network maintenance, and operational coordination for supported systems and mission activities. This role ...

Bayside

Dispatch Supervisor

Milwaukee, WI · On-site

$35.90 - $39.73/hr

Your Opportunity The Telecommunications Supervisor at our 911 Center is responsible for overseeing and coordinating the telecommunications operations to ensure efficient emergency call handling and ...

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How much do telecommunications operations jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for telecommunications operations in the United States is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Telecommunications Operations vs Network Technician?

AspectTelecommunications OperationsNetwork Technician
Required CredentialsCertifications like CCNA, CompTIA Network+; relevant experienceCertifications like CCNA, CompTIA Network+; hands-on technical training
Work EnvironmentOffice settings, control centers, field sitesData centers, server rooms, field locations
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom firms, ISPs, enterprise IT departments
Common Search & ComparisonYesNo

Telecommunications Operations professionals oversee the planning, management, and maintenance of telecom networks, focusing on system performance and service delivery. Network Technicians perform hands-on troubleshooting, installation, and repair of network hardware. While both roles require similar certifications and work in related environments, Telecommunications Operations has a broader focus on network management, whereas Network Technicians are more technically hands-on with equipment.

How does a Telecommunications Operations professional typically collaborate with other departments to ensure seamless network performance?

Telecommunications Operations professionals regularly work with cross-functional teams such as IT, customer support, and engineering to ensure optimal network performance and resolve issues quickly. They coordinate maintenance windows, share real-time status updates, and participate in troubleshooting sessions with relevant stakeholders. This collaborative approach helps minimize downtime, ensures service-level agreements are met, and supports the rapid implementation of network upgrades or changes.

What are telecommunications operations?

Telecommunications operations refer to the processes and activities involved in managing, monitoring, and maintaining telecom networks and services. This includes tasks such as network configuration, troubleshooting, ensuring service quality, and supporting the infrastructure that enables voice, data, and video communications. Professionals in this field work to ensure networks are reliable, secure, and efficient, often collaborating with engineers and customer service teams. Their responsibilities may also include implementing upgrades, monitoring network traffic, and responding to outages or technical issues.

What are the key skills and qualifications needed to thrive in Telecommunications Operations, and why are they important?

To thrive in Telecommunications Operations, you need a solid understanding of network infrastructure, telecommunication protocols, and troubleshooting, often supported by a degree in telecommunications or related fields. Familiarity with network management tools, monitoring systems, and certifications such as Cisco CCNA or CompTIA Network+ is typically required. Strong analytical thinking, attention to detail, and effective communication skills help professionals resolve issues and coordinate with technical teams. These skills ensure the reliable operation, maintenance, and optimization of telecommunications systems, which are critical for uninterrupted business connectivity.
More about Telecommunications Operations jobs
What are the most commonly searched types of Telecommunications Operations jobs? The most popular types of Telecommunications Operations jobs are:
What states have the most Telecommunications Operations jobs? States with the most job openings for Telecommunications Operations jobs include:
What job categories do people searching Telecommunications Operations jobs look for? The top searched job categories for Telecommunications Operations jobs are:
Telecommunications Operations jobs near you
Infographic showing various Telecommunications Operations job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,344 per year, or $24.2 per hour.

Director of Telecommunications & Cloud Infrastructure

Signature Healthcare

Brockton, MA • On-site

Full-time

Posted 2 days ago

Signature Healthcare rating

5.2

Company rating: 5.2 out of 10

Based on 167 frontline employees who took The Breakroom Quiz

186th of 228 rated social care providers

Job description

Position Summary
The Director of Telecommunications & Cloud Infrastructure is responsible for the strategic leadership, design, implementation, security, and operational management of the health system's telecommunications, voice, network transport, unified communications, and cloud connectivity environments. This role oversees enterprise telecommunications operations across hospitals, ambulatory sites, administrative offices, and remote workforce environments while ensuring high availability, resiliency, cybersecurity, regulatory compliance, and support for critical clinical systems.
The Director will lead initiatives involving telephony modernization, cloud communications, SD-WAN, contact center technologies, carrier management, disaster recovery communications, and integration with hybrid cloud environments including Azure and AWS. The position partners closely with Infrastructure, Cybersecurity, Clinical Informatics, Operations, and Executive Leadership to ensure reliable and secure communication systems that support patient care and business continuity.

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