The salary range for this position is $50,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
Quick apply
The salary range for this position is $50,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
The salary for this position is $54,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
Quick apply
The salary for this position is $54,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
Customer Operations Manager
Lansing, MI · On-site
$54K/yr
The salary for this position is $54,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed ...
Customer Operations Manager
Lansing, MI · On-site
$54K/yr
The salary for this position is $54,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed ...
The salary for this position is $54,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
Quick apply
The salary for this position is $54,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
The salary range for this position is $50,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
Quick apply
The salary range for this position is $50,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
Customer Operations Manager
Lansing, MI · On-site
$54K/yr
The salary for this position is $54,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed ...
Customer Operations Manager
Lansing, MI · On-site
$54K/yr
The salary for this position is $54,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed ...
Customer Operations Manager
Grand Rapids, MI · On-site
$54K/yr
The salary for this position is $54,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
Customer Operations Manager
Grand Rapids, MI · On-site
$54K/yr
The salary for this position is $54,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
Customer Operations Manager
Hebron, KY · On-site
$129K/yr
The salary range for this position is $50,000.00 What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
New
Customer Operations Manager
Hebron, KY · On-site
$129K/yr
The salary range for this position is $50,000.00 What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
New
Customer Operations Manager
Hanover, MD · On-site
$132K/yr
The salary for this position is $65,000 What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
Customer Operations Manager
Hanover, MD · On-site
$132K/yr
The salary for this position is $65,000 What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
The salary for this position is $65,000 What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
The salary for this position is $65,000 What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
Customer Operations Manager
Louisville, KY · On-site
$50K/yr
The salary range for this position is $50,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
Customer Operations Manager
Louisville, KY · On-site
$50K/yr
The salary range for this position is $50,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
Customer Operations Manager
Allentown, PA · On-site
$60K/yr
The salary range for this position is $60,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
Customer Operations Manager
Allentown, PA · On-site
$60K/yr
The salary range for this position is $60,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
Customer Operations Manager
Detroit, MI · On-site
$54K/yr
The salary for this position is $54,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
Customer Operations Manager
Detroit, MI · On-site
$54K/yr
The salary for this position is $54,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
The salary range for this position is $50,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
The salary range for this position is $50,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
Customer Operations Manager
Hebron, KY · On-site
$129K/yr
The salary range for this position is $50,000.00 What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
New
Customer Operations Manager
Hebron, KY · On-site
$129K/yr
The salary range for this position is $50,000.00 What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
New
Customer Operations Manager
Grand Rapids, MI · On-site
$54K/yr
The salary for this position is $54,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
Customer Operations Manager
Grand Rapids, MI · On-site
$54K/yr
The salary for this position is $54,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... The starting salary for this role is $70,304 annually, commensurate of experience. * Bonus:
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... The starting salary for this role is $70,304 annually, commensurate of experience. * Bonus:
The salary range for this position is $60,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
The salary range for this position is $60,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
Customer Operations Manager
Saint Louis, MO · On-site
$50K/yr
The salary range for this position is $50,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
Customer Operations Manager
Saint Louis, MO · On-site
$50K/yr
The salary range for this position is $50,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet ...
The salary for this position is $54,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
The salary for this position is $54,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and ...
Roadie Customer Operations Salary information
See salary details
$10.10 - $12.87
5% of jobs
$12.87 - $15.65
13% of jobs
$16.54 is the 25th percentile. Wages below this are outliers.
$15.65 - $18.42
22% of jobs
The median wage is $19.13 / hr.
$18.42 - $21.20
39% of jobs
$21.20 - $23.97
7% of jobs
$23.97 - $26.75
5% of jobs
$26.75 - $29.52
6% of jobs
$29.52 - $32.30
1% of jobs
$32.30 - $35.07
0% of jobs
$35.07 - $37.85
0% of jobs
$37.85 - $40.63
1% of jobs
$10
$20
$40
How much do roadie customer operations salary jobs pay per hour?
As of Aug 29, 2026, the average hourly pay for roadie customer operations salary in the United States is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Customer Operations Specialist at Roadie?
To thrive as a Roadie Customer Operations Specialist, you need strong problem-solving skills, attention to detail, and experience in customer service, often supported by a relevant degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, ticketing systems, and communication platforms is typically required. Exceptional communication, patience, and adaptability help you deliver excellent support and build rapport with both customers and drivers. These skills and qualities are important to ensure smooth logistics operations, high customer satisfaction, and efficient issue resolution in a fast-paced environment.
What are some common challenges faced by Customer Operations team members at Roadie, and how can new hires effectively address them?
Customer Operations team members at Roadie often navigate high volumes of inquiries, particularly during peak delivery times or when unforeseen logistics issues arise. New hires may find it challenging to balance fast response times with delivering thorough, empathetic support to both customers and drivers. To succeed, it's essential to become proficient with Roadie's support tools, communicate clearly, and collaborate closely with other departments such as Dispatch and Product teams. Regular team check-ins and ongoing training help address challenges and foster a supportive environment.
What is the average salary for a Customer Operations employee at Roadie?
The average salary for a Customer Operations employee at Roadie typically ranges from $40,000 to $60,000 per year, depending on experience and specific role responsibilities. Entry-level positions may start at the lower end of the range, while those with more experience or in supervisory roles can earn higher salaries. Compensation packages may also include benefits such as health insurance, paid time off, and performance bonuses.
What is the difference between Roadie Customer Operations Salary vs Roadie Logistics Coordinator Salary?
| Aspect | Roadie Customer Operations | Roadie Logistics Coordinator |
|---|---|---|
| Average Salary | $40,000 - $55,000 | $45,000 - $60,000 |
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma; logistics or supply chain knowledge |
| Work Environment | Customer support centers, remote work | Field and office-based, coordinating deliveries |
| Industry Usage | Used in gig economy and delivery services | Used in logistics and transportation companies |
Roadie Customer Operations roles focus on supporting customers and resolving issues, often in a remote or call-center setting. In contrast, Roadie Logistics Coordinators handle planning and coordinating deliveries, requiring more logistics knowledge. Both roles are vital in the delivery industry but differ in responsibilities and salary ranges.
More about Roadie Customer Operations Salary jobs
What cities are hiring for Roadie Customer Operations Salary jobs?
Cities with the most Roadie Customer Operations Salary job openings:
What states have the most Roadie Customer Operations Salary jobs?
States with the most job openings for Roadie Customer Operations Salary jobs include:
What job categories do people searching Roadie Customer Operations Salary jobs look for?
The top searched job categories for Roadie Customer Operations Salary jobs are:
$50K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 9 days ago
Hertz rating
6.3
Based on 197 frontline employees who took The Breakroom Quiz
140th of 176 rated vehicle equipment hire
Job description
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary range for this position is $50,000/yr
What You’ll Do:
- Responsible for daily customer operations and revenue generation for their assigned function
- Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
- Resolves customer issues, ensuring a positive customer experience
- Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
- Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
- Conducts performance evaluations that are timely and constructive, where applicable
- Participates in the recruiting process, as required
- Provides management with various updates and indicators as requested
- Remains current on all administrative duties according to company policy
What We’re Looking For:
- 1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
- High School Diploma required, Bachelor’s Degree preferred
- Moderate proficiency in Microsoft Office Suite
- Ability to collaborate with internal and external stakeholders
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Ability to address and resolve customer service challenges
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
- Ability to drive process and organizational change
- Ability to influence
- Ability to motivate teams and keep a positive attitude in a fast-paced environment
- Ability to work under minimal supervision with a goal-oriented mindset
- Ability to see the big picture and leverage critical thinking and decision-making skills
- Excellent organization, time management, delegation, and prioritization skills.
- Courageous leadership and accountability
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
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