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Telecommunications Operations Manager Jobs (NOW HIRING)

Markon

Telecommunications Operations Specialist

Herndon, VA · On-site

$160K - $185K/yr

Markon is seeking a Telecommunications Operations Specialist to support a mission-critical Operations Center environment focused on incident and event management for global communications systems. In ...

Bowhead

Avaya UC Infrastructure Engineer

NJ

Perform system administration and operational maintenance in accordance with telecommunications operations and maintenance requirements with little to no oversight. * Manage software updates ...

Arcfield

Telecommunications Engineer

Newport, RI · On-site

Support voice engineering initiatives for all project-related and ongoing operations support for ... Proficient with installation and management of Avaya Aura Communication Manager 8 or higher

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How much do telecommunications operations manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for telecommunications operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are some typical challenges Telecommunications Operations Managers face in overseeing network performance?

Telecommunications Operations Managers often encounter challenges such as maintaining network reliability, managing unexpected outages, and ensuring swift resolution of service disruptions. They must coordinate across technical teams, monitor real-time data, and implement preventative maintenance to minimize downtime. Additionally, balancing resource allocation during peak periods and keeping up with evolving technology standards are ongoing aspects of the role. Effective communication and strong leadership skills are essential to address these challenges and deliver consistent service quality.

What does a Telecommunications Operations Manager do?

A Telecommunications Operations Manager oversees the daily operations of telecommunications systems within an organization. They are responsible for managing teams, ensuring network reliability, maintaining equipment, and implementing new technologies. Their role includes coordinating with vendors, optimizing system performance, troubleshooting issues, and ensuring compliance with industry standards and regulations. They play a critical part in keeping communication networks efficient, secure, and up-to-date.

What are the key skills and qualifications needed to thrive as a Telecommunications Operations Manager, and why are they important?

To thrive as a Telecommunications Operations Manager, you need strong knowledge of telecommunications systems, network infrastructure, and project management, usually supported by a relevant degree and industry experience. Familiarity with network management tools, telecommunications protocols, and certifications such as PMP or CCNA is highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and coordinating across departments. These skills ensure reliable service delivery, efficient operations, and the ability to adapt to rapidly evolving technologies in the telecommunications sector.
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Telecommunications Operations Manager jobs near you
Infographic showing various Telecommunications Operations Manager job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Telecommunications Operations Manager

Burke's Garden Telephone

Tazewell, VA

Full-time

Posted 6 days ago

Job description

Company Description

About Us

Burke's Garden Telephone Company is an Investor Owned Company Established in 1899.

Burke's Garden Telephone Company strives to provide you with the best customer service possible. Our philosophy has always been to focus on customer satisfaction and unmitigated integrity. Our vision is to help you, the customer, with your needs and to be a dependable resource for all of your telecommunications needs.

Job Description

This position requires a high energy person with an interest in building a telecommunications company through internal administrative support and customer support.
Job Responsibilities
Support senior management in maintaining circuits, implementing new circuits and implementing projects:
Provide administrative support with internal procedures
Provide sales support both in house and in the field
Initiate troubleshooting and corrective actions upon receipt of network events, logs and customer reports
Serve as a point of contact for customer troubles inquiries
Oversee the opening of trouble tickets with other carriers and vendors
Perform network monitoring and assist in troubleshooting components in the AccessPlus Communications network
Interface with vendors and assist with procurement

Qualifications


5 plus years work experience in the telecommunication's field
Familiarity with standard concepts, practices, and procedures within the telecom field.
Experience with Microsoft Sever OperatingSystems, BGP, IPv6 and routing protocols a plus

Additional Information

Skills and Abilities
Strong work ethic and multi-tasking ability
Able to work unsupervised, but also to utilize direction, supervision, and training effectively
Good computer skills
Excellent analytical problem solving and decision-making abilities
Strong written and verbal communication skills

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