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Telecommunications Operations Manager Jobs in Texas

Overview Site Manager (2026-25866) Bowhead seeks a Base Telecommunications System (BTS) Site Manager to lead the operations, maintenance, and administration of a mission-critical telecommunications ...

Site Manager

San Angelo, TX ยท On-site

$120 - $160/hr

Overview Site Manager (2026-25866) Bowhead seeks a Base Telecommunications System (BTS) Site Manager to lead the operations, maintenance, and administration of a mission-critical telecommunications ...

Posted today

Experience within the telecommunications industry preferred. * Knowledge of organizational effectiveness and operations management. * Experience budgeting and forecasting. * Familiarity with business ...

Operations Manager

Forney, TX ยท On-site

$71K - $83K/yr

Standard office equipment, including computers, printers, and telecommunication devices. * Operational management tools, software, and systems (e.g., ERP, inventory management systems). Supervisory ...

... available telecommunications features * Coach and guide sales leaders on utilizing tools and ... management, operations, MIS, client services or related field * Familiarity with Korn Ferry/Miller ...

... Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as ... Public sector, Retail, Telecommunications, and Transportation. Atos is focused on business ...

We are seeking a Business Operations Manager to join our AFL Connectivity team at our Dallas ... Optical networking or telecommunications product/industry/technical acumen * Familiarity with IBP ...

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Telecommunications Operations Manager information

Is a telecommunications operations manager a high paying job?

Telecommunications operations managers typically earn higher-than-average salaries due to their leadership responsibilities and technical expertise in managing network systems and infrastructure. Compensation varies based on experience, location, and company size, but it is generally considered a well-paying role within the industry. Advanced certifications and management skills can further increase earning potential.

What is the role of a telecommunications operations manager?

A telecommunications operations manager oversees the daily functions of a company's telecommunications systems, including network infrastructure, service delivery, and maintenance. They coordinate technical teams, ensure system reliability, and implement policies to optimize communication services, often using tools like network management software and requiring industry certifications. Strong leadership, problem-solving skills, and knowledge of telecommunications technology are essential for this role.

What are some typical challenges telecommunications operations managers face in overseeing network performance?

Telecommunications Operations Managers often encounter challenges such as maintaining network reliability, managing unexpected outages, and ensuring swift resolution of service disruptions. They must coordinate across technical teams, monitor real-time data, and implement preventative maintenance to minimize downtime. Additionally, balancing resource allocation during peak periods and keeping up with evolving technology standards are ongoing aspects of the role. Effective communication and strong leadership skills are essential to address these challenges and deliver consistent service quality.

What does a telecommunications operations manager do?

A Telecommunications Operations Manager oversees the daily operations of telecommunications systems within an organization. They are responsible for managing teams, ensuring network reliability, maintaining equipment, and implementing new technologies. Their role includes coordinating with vendors, optimizing system performance, troubleshooting issues, and ensuring compliance with industry standards and regulations. They play a critical part in keeping communication networks efficient, secure, and up-to-date.

What are the key skills and qualifications needed to thrive as a telecommunications operations manager?

To thrive as a Telecommunications Operations Manager, you need strong knowledge of telecommunications systems, network infrastructure, and project management, usually supported by a relevant degree and industry experience. Familiarity with network management tools, telecommunications protocols, and certifications such as PMP or CCNA is highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and coordinating across departments. These skills ensure reliable service delivery, efficient operations, and the ability to adapt to rapidly evolving technologies in the telecommunications sector.
What are popular job titles related to Telecommunications Operations Manager jobs in Texas? For Telecommunications Operations Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Telecommunications Operations Manager jobs in Texas look for? The top searched job categories for Telecommunications Operations Manager jobs in Texas are:
What cities in Texas are hiring for Telecommunications Operations Manager jobs? Cities in Texas with the most Telecommunications Operations Manager job openings:
Infographic showing various Telecommunications Operations Manager job openings in Texas as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Telecommunications Specialist (Senior Level)

Peak Performers

Austin, TX โ€ข Hybrid

$46/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago


Job description

Bring advanced technical capability and operational independence to a multi-year state telecommunications initiative. Working with minimal supervision and high initiative, this senior engagement handles complex work order processing, technical escalations, and CCTS database maintenance, serving as a subject matter resource for high-priority agency accounts across the Capitol Complex.

The Team You Will Be Joining
Serving as the central technology authority for the state, this agency sets statewide IT policies, manages cybersecurity infrastructure, and oversees digital government services. Additionally, it leverages collective purchasing power to negotiate master contracts, allowing state agencies, local governments, and educational entities to efficiently acquire technology products and services.

Major Duties
  • Serve as lead liaison for major state agencies, managing end-to-end processing for high-priority or complex CCTS voice service work orders.
  • Execute advanced administration in Cisco telephony databases, Net Plus, and CTS Tele-Management software to assign TSR numbers and manage complex MACD workflows.
  • Analyze work order metrics, billing code assignments, and database accuracy to recommend operational improvements.
  • Resolve escalated technical or administrative telecommunications issues independently before escalating to CCTS Management.
  • Manage voicemail database administrative workflows and support agency call center/ACD routing setups as required.
  • Mentor junior specialists on CCTS database procedures, line routing workflows, and agency SLA compliance.
What are we looking for?
  • Telecom Experience: 5+ years in enterprise telecommunications operations, voice database administration, or work order management.
  • Systems Mastery: 3+ years directly administering Cisco telephony databases, Net Plus, or CTS platforms.
  • Technical Troubleshooting: Skill in Tier-2/Tier-3 technical troubleshooting, work order metric analysis, and auditing database accuracy.
  • Leadership & SLA Management: Ability to manage high-volume operational demands independently, mentor team members, and manage state agency SLA relationships.
Exciting Opportunity Details
  • Rate: $46.00 / hour
  • Length of Engagement: 1 Year Contract (Long-term extension outlook funded through 4 years; Start Date: September 1st)
  • Days/Hours: Monday – Friday, Standard Business Hours
  • Location: Hybrid (On-site required in Downtown Austin, TX area — 78701)
The Peak Performers Difference
  • Comprehensive medical, dental, and vision insurance coverage available from the first day of the month following 60 days of employment.
  • Participation in a 403(b)-retirement plan.
  • Priority placement for qualified applicants with chronic medical conditions and/or disabilities.
  • Weekly payments through direct deposit.
  • In business since 1994 and thousands of job placements.
All employment offers are contingent on the successful completion of a pre-employment criminal background check, in compliance with all applicable federal and state laws.
Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future.
Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. We do not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Custom Job ID: Hv680808731.3
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