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Telecommunications Operations Manager Jobs in Allen, TX

Experience within the telecommunications industry preferred. * Knowledge of organizational effectiveness and operations management. * Experience budgeting and forecasting. * Familiarity with business ...

Operations Manager

Forney, TX ยท On-site

$71K - $83K/yr

Standard office equipment, including computers, printers, and telecommunication devices. * Operational management tools, software, and systems (e.g., ERP, inventory management systems). Supervisory ...

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Manage an assigned order queue while meeting productivity, accuracy, quality, and on-time ... operations, and business services. Our team focuses on responsive communication, a transparent ...

Incident Management: Triage and resolve service-impacting incidents within SLAs using ServiceNow ... general telecommunications operations. * Operational Readiness: Hold a high school diploma (or ...

... operational management of enterprise voice, unified communications, contact center, and telecommunications services across Oldcastle BuildingEnvelope. This role operates within a provider-led ...

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Telecommunications Operations Manager information

See Allen, TX salary details

$28.8K

$59K

$110.2K

How much do telecommunications operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for telecommunications operations manager in Allen, TX is $59,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $72,100.00 per year, depending on experience, location, and employer.

Is a telecommunications operations manager a high paying job?

Telecommunications operations managers typically earn higher-than-average salaries due to their leadership responsibilities and technical expertise in managing network systems and infrastructure. Compensation varies based on experience, location, and company size, but it is generally considered a well-paying role within the industry. Advanced certifications and management skills can further increase earning potential.

What is the role of a telecommunications operations manager?

A telecommunications operations manager oversees the daily functions of a company's telecommunications systems, including network infrastructure, service delivery, and maintenance. They coordinate technical teams, ensure system reliability, and implement policies to optimize communication services, often using tools like network management software and requiring industry certifications. Strong leadership, problem-solving skills, and knowledge of telecommunications technology are essential for this role.

What are some typical challenges telecommunications operations managers face in overseeing network performance?

Telecommunications Operations Managers often encounter challenges such as maintaining network reliability, managing unexpected outages, and ensuring swift resolution of service disruptions. They must coordinate across technical teams, monitor real-time data, and implement preventative maintenance to minimize downtime. Additionally, balancing resource allocation during peak periods and keeping up with evolving technology standards are ongoing aspects of the role. Effective communication and strong leadership skills are essential to address these challenges and deliver consistent service quality.

What does a telecommunications operations manager do?

A Telecommunications Operations Manager oversees the daily operations of telecommunications systems within an organization. They are responsible for managing teams, ensuring network reliability, maintaining equipment, and implementing new technologies. Their role includes coordinating with vendors, optimizing system performance, troubleshooting issues, and ensuring compliance with industry standards and regulations. They play a critical part in keeping communication networks efficient, secure, and up-to-date.

What are the key skills and qualifications needed to thrive as a telecommunications operations manager?

To thrive as a Telecommunications Operations Manager, you need strong knowledge of telecommunications systems, network infrastructure, and project management, usually supported by a relevant degree and industry experience. Familiarity with network management tools, telecommunications protocols, and certifications such as PMP or CCNA is highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and coordinating across departments. These skills ensure reliable service delivery, efficient operations, and the ability to adapt to rapidly evolving technologies in the telecommunications sector.
What job categories do people searching Telecommunications Operations Manager jobs in Allen, TX look for? The top searched job categories for Telecommunications Operations Manager jobs in Allen, TX are:
What cities near Allen, TX are hiring for Telecommunications Operations Manager jobs? Cities near Allen, TX with the most Telecommunications Operations Manager job openings:
Infographic showing various Telecommunications Operations Manager job openings in Allen, TX as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,025 per year, or $28.4 per hour.

Vice President Operations

PRIMORIS USA

Balch Springs, TX โ€ข On-site

Full-time

Re-posted 18 days ago


Job description

Operational Leadership
  • Lead all day-to-day operations across the North Texas region, including field services, network operations, construction, installation, maintenance, and service assurance.
  • Develop and execute operational strategies that support growth, improve service reliability, and enhance customer satisfaction.
  • Ensure compliance with industry regulations, safety standards, and company policies.

Regional Strategy & Performance
  • Own regional P&L performance, budgeting, forecasting, and operational cost management.
  • Analyze operational data to identify trends, optimize resource allocation, and drive continuous improvement.
  • Partner with executive leadership to align regional operations with national strategic priorities.

Team Leadership & Development
  • Lead, mentor, and develop a high-performing team of directors, managers, and field personnel across multiple markets.
  • Build a culture of accountability, safety, operational excellence, and customer-first decision-making.
  • Ensure workforce planning supports growth, service levels, and regional expansion.

Customer Experience & Service Quality
  • Oversee service delivery performance, ensuring installation, repair, and maintenance meet or exceed SLAs.
  • Collaborate with customer support, engineering, and product teams to resolve escalations and improve customer outcomes.

Cross-Functional Collaboration
  • Partner with HSE, Human Resources, Fleet, Sales, and Finance leaders to support operational excellence and predictable financial outcomes.
  • Support major infrastructure projects, including fiber deployments, network modernization, and capacity upgrades.
  • Represent the region in executive meetings, providing insights, reporting, and strategic recommendations.

Qualifications
Required
  • 10+ years of progressive leadership experience in telecommunications operations (fiber, wireless, broadband, cable, or related infrastructure).
  • Proven success leading multi-market operations with large field teams.
  • Strong understanding of network operations, construction, service delivery, and telecom regulatory requirements.
  • Demonstrated ability to manage P&L, budgets, and operational KPIs.
  • Exceptional leadership, communication, and organizational skills.
  • Ability to travel regularly across DFW, Houston, and east Texas.

Preferred
  • Experience scaling operations in high-growth telecom environments.
  • Background in fiber-to-the-home (FTTH), wireless infrastructure, and large-scale network deployment.
  • Bachelor's degree in Business, Engineering, Operations Management, or related field; MBA preferred.

Success Indicators
  • Strong regional financial performance and cost optimization.
  • Operation exceeds safety and quality performance metrics
  • High employee engagement and reduced turnover in field operations.
  • Effective execution of regional growth and strategic initiatives.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.