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Telecommunications Operations Manager Jobs in New York

TEKsystems

Telecom Tech/Engineer Lead

Manhattan, NY

$55 - $60/hr

... managed a team and hands on in the telecommunications, Carrier / MDM/UC side of the house Needs to be very well versed with in all aspects of UC and telecommunications operations. Working with ...

Cape

Revenue Operations Manager

New York, NY · On-site

... in telecommunications. We operate on a foundation of high trust and high expectations. Our ... The Opportunity We're looking for a Revenue Operations Manager to own and scale the systems ...

Onco360

Telecommunications Engineer II

New Hyde Park, NY · On-site +1

$85K/yr

... operation, and maintenance of telecommunications systems hardware, software, and related ... Log and update support incidents using problem management tools, maintain historical records, and ...

Onco360

Telecommunications Engineer II

New Hyde Park, NY · On-site

$85K/yr

... operation, and maintenance of telecommunications systems hardware, software, and related ... Log and update support incidents using problem management tools, maintain historical records, and ...

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Telecommunications Operations Manager information

What does a telecommunications operations manager do?

A Telecommunications Operations Manager oversees the daily operations of telecommunications systems within an organization. They are responsible for managing teams, ensuring network reliability, maintaining equipment, and implementing new technologies. Their role includes coordinating with vendors, optimizing system performance, troubleshooting issues, and ensuring compliance with industry standards and regulations. They play a critical part in keeping communication networks efficient, secure, and up-to-date.

What are the key skills and qualifications needed to thrive as a telecommunications operations manager?

To thrive as a Telecommunications Operations Manager, you need strong knowledge of telecommunications systems, network infrastructure, and project management, usually supported by a relevant degree and industry experience. Familiarity with network management tools, telecommunications protocols, and certifications such as PMP or CCNA is highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and coordinating across departments. These skills ensure reliable service delivery, efficient operations, and the ability to adapt to rapidly evolving technologies in the telecommunications sector.

What are some typical challenges telecommunications operations managers face in overseeing network performance?

Telecommunications Operations Managers often encounter challenges such as maintaining network reliability, managing unexpected outages, and ensuring swift resolution of service disruptions. They must coordinate across technical teams, monitor real-time data, and implement preventative maintenance to minimize downtime. Additionally, balancing resource allocation during peak periods and keeping up with evolving technology standards are ongoing aspects of the role. Effective communication and strong leadership skills are essential to address these challenges and deliver consistent service quality.

Is a telecommunications operations manager a high paying job?

A telecommunications operations manager typically earns a competitive salary that reflects the level of responsibility, industry demand, and required technical skills. Salaries can vary based on experience, location, and company size, but it is generally considered a well-paying management role within the telecommunications industry.

What are popular job titles related to Telecommunications Operations Manager jobs in New York?

For Telecommunications Operations Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Telecommunications Operations Manager jobs in New York look for?

The top searched job categories for Telecommunications Operations Manager jobs in New York are:

What cities in New York are hiring for Telecommunications Operations Manager jobs?

Cities in New York with the most Telecommunications Operations Manager job openings:

Telecommunications Operations Manager jobs near you
Infographic showing various Telecommunications Operations Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Senior Director - Installation & Maintenance

Jobtailor

Newark, NJ • On-site

$140 - $210/hr

Other

Posted 14 days ago

Job description

  • Provide strategic leadership, executive oversight, and operational direction for Northern New Jersey installation and maintenance activities within Fiber Engineering & Operations
  • Lead a large, multi-tiered field operations organization serving Consumer, Business, Wholesale, and Enterprise customers
  • Oversee installation and maintenance of FiOS, High-Speed Internet, Special Services, POTS, and Customer Premise Equipment
  • Direct preventive and corrective maintenance strategies to maximize network uptime and minimize mean-time-to-repair
  • Enforce SLA compliance and establish quality-control frameworks, standardized workflows, and operational metrics
  • Improve first-time resolution rates, reduce repeat trouble reports, and elevate customer experience
  • Define and execute long-term market-wide I&M service-delivery strategy
  • Lead, mentor, engage, and develop field operations talent while cultivating collaborative union partnerships
  • Build, forecast, and manage multi-million-dollar annual operational and CapEx budgets
  • Drive cost efficiencies, optimize truck-roll productivity, and oversee fleet and equipment resources
  • Cultivate a safety-first culture across customer premises and field environments
  • Champion AI-driven workflows, automation, and other technology solutions to improve workforce efficiency
Requirements
  • Bachelor's Degree in a related field, or equivalent experience
  • 8+ years of progressive experience in telecommunications operations
  • Comprehensive technical knowledge of large-footprint carrier networks and systems
  • Extensive technical knowledge of Verizon infrastructure and Fiber Engineering & Operations footprint systems
  • Comprehensive understanding of FE&O field operations and cross-organizational coordination for network installation, testing, and maintenance
  • Excellent written and verbal communication skills
  • Extensive hands-on experience with installation, testing, and repair in outside-plant telecommunications environments
  • Deep knowledge of FiOS, underground/aerial fiber design, copper/POTS infrastructure, optical distribution networks, and high-speed internet
  • Wireless experience is a plus
  • 7+ years of relevant supervisory experience managing multi-tiered leadership teams
  • Proven experience leading large field and engineering teams in heavily unionized environments
  • Demonstrated success handling complex labor relations, union grievance processes, direct work with union officials, and interpretation of collective bargaining policies
  • Advanced knowledge of cost estimating, budget preparation, and schedule performance for major CapEx/OpEx projects
  • Strong analytical and critical problem-solving skills
  • Ability to organize complex data, build strategic recommendations, and manage competing priorities
  • Must work within the Northern New Jersey territory
Core Competencies

Demonstrates strategic leadership in telecommunications operations, with a focus on installation and maintenance of fiber engineering systems, budget management, and enhancing customer experience through effective team development and operational efficiency.

Highest-signal resume keywords
  • Telecommunications Operations Management
  • Fiber Engineering & Operations Expertise
  • Budget Preparation and Cost Estimating
  • Union Relations and Grievance Handling
  • Field Operations Leadership
ATS Optimization Keywords Hard Skills
  • Installation and Maintenance of FiOS
  • High-Speed Internet Systems
  • Optical Distribution Networks
  • Copper/POTS Infrastructure
  • Preventive and Corrective Maintenance
  • Data Analysis and Problem Solving
  • Project Management
  • SLA Compliance Enforcement
  • Operational Metrics Development
  • AI-Driven Workflow Implementation
Soft Skills
  • Excellent Written and Verbal Communication
  • Team Leadership and Mentoring
  • Collaborative Partnership Cultivation
  • Analytical Thinking
  • Organizational Skills
Certifications & Qualifications
  • Bachelor's Degree in Related Field
Industry Keywords
  • Telecommunications
  • Field Operations
  • Unionized Environments
  • Customer Experience
  • Network Installation and Maintenance
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