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Telecommunications Operations Manager Jobs (NOW HIRING)

Arcfield

Telecommunications Engineer

Newport, RI · On-site

Support voice engineering initiatives for all project-related and ongoing operations support for ... Proficient with installation and management of Avaya Aura Communication Manager 8 or higher

Eastern Shore of Virginia Broadband Authority

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Field Services Engineer

Exmore, VA · On-site

$40K/yr

Performs various day-to-day functions associated with regional telecommunications operations ... Provide status reports to Operations Manager as required. * Other duties as assigned by the ...

Highline Services LLC

Operations Supervisor

Hartsel, CO · On-site

$60K/yr

Supervises the operation, installation and maintenance of telecommunications central office ... Establishes and maintains effective communication with management, staff, customers, and external ...

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Telecommunications Operations Manager information

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$31K

$63.5K

$118.5K

How much do telecommunications operations manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for telecommunications operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are some typical challenges Telecommunications Operations Managers face in overseeing network performance?

Telecommunications Operations Managers often encounter challenges such as maintaining network reliability, managing unexpected outages, and ensuring swift resolution of service disruptions. They must coordinate across technical teams, monitor real-time data, and implement preventative maintenance to minimize downtime. Additionally, balancing resource allocation during peak periods and keeping up with evolving technology standards are ongoing aspects of the role. Effective communication and strong leadership skills are essential to address these challenges and deliver consistent service quality.

What does a Telecommunications Operations Manager do?

A Telecommunications Operations Manager oversees the daily operations of telecommunications systems within an organization. They are responsible for managing teams, ensuring network reliability, maintaining equipment, and implementing new technologies. Their role includes coordinating with vendors, optimizing system performance, troubleshooting issues, and ensuring compliance with industry standards and regulations. They play a critical part in keeping communication networks efficient, secure, and up-to-date.

What are the key skills and qualifications needed to thrive as a Telecommunications Operations Manager, and why are they important?

To thrive as a Telecommunications Operations Manager, you need strong knowledge of telecommunications systems, network infrastructure, and project management, usually supported by a relevant degree and industry experience. Familiarity with network management tools, telecommunications protocols, and certifications such as PMP or CCNA is highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and coordinating across departments. These skills ensure reliable service delivery, efficient operations, and the ability to adapt to rapidly evolving technologies in the telecommunications sector.
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What cities are hiring for Telecommunications Operations Manager jobs? Cities with the most Telecommunications Operations Manager job openings:
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Telecommunications Operations Manager jobs near you
Infographic showing various Telecommunications Operations Manager job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Telecommunications Engineer

Telecommunications Engineer

Arcfield

Newport, RI • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 27 days ago

Job description

Responsibilities
  • Expertise carrier class telecommunication engineering practices and standards in system designs and operation.
  • Familiarity with cloud-based communications systems with enterprise grade voice, IM/messaging, meetings, conferencing and collaboration
  • Support voice engineering initiatives for all project-related and ongoing operations support for voice communications services
  • Support infrastructure that is relied upon on a 24x7 basis
  • Actively monitor and conduct trend analysis for telecommunication networks to proactively identify performance issues ensuring highest availability of critical network.
  • Conducts engineering studies; prepares technical reports; compiles data evaluating and justifying requests for equipment and services. Produce and maintain relevant documentation and drawings for all telecommunication systems and projects.
  • Evaluates telecommunications systems and requirements and recommends modifications and/or new equipment; analyzes technical problems and recommends appropriate corrective measures.
  • Conducts technical field surveys to develop detailed system design criteria; prepares equipment specifications and evaluates equipment to determine compliance with DISA specifications.

Qualifications
  • HS and 6-8 tears experience
  • Ability to communicate effectively orally and in writing on technical subjects to technical and non-technical people (all levels)
  • Ability to prioritize and multi-task
  • Proficient with installation and management of Avaya Aura Communication Manager 8 or higher
  • Design experience with Avaya Unified Communication products
  • Installation, configuration, upgrade, and troubleshooting of Avaya G450 Gateways
  • One (1) of the following Avaya Certifications is required:
    • Avaya Certified Solutions Architect (ACSA) or...
    • Avaya Certified Solution Specialist (ACSS) or...
    • Avaya Certified Implementation Specialist (ACIS)
  • CompTIA Security+ Certification
  • Experience with Cybersecurity configurations and security implementation tools
  • Proficient with Microsoft Office products such as Visio for documentation and drawings
  • Position requires the ability to obtain a Secret security clearance with the US government
  • Ability to obtain a US passport, active passport preferred
  • Travel Requirements: Some travel may be required within United States and Internationally. (Roughly 5%)

Additional Skills of interest (not required):
  • Experience with VoIP phone systems preferred, including installing, troubleshooting, and maintaining network-based telephone equipment and supporting daily telecommunications operations.
  • Active Secret security clearance
  • Military or government experience preferred but not necessary

Equal Pay Act
This is the projected compensation range for this position. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, Arcfield invests in its employees beyond just compensation. Arcfield 's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long-Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections. Min: $60,750.38 Max: $105,633.13
EEO Statement
We are an equal opportunity employer and federal government contractor. We do not discriminate against any employee or applicant for employment as protected by law.

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