ZipRecruiter

Log In

1

Telecom Billing Analyst Jobs in Florida (NOW HIRING)

Forgen

IT Field Engineer

West Palm Beach, FL · On-site

... telecom services for new and existing jobsites; administer ISP and vendor contracts and billing ... Troubleshoot complex network connectivity issues and drive root cause analysis to resolution * Work ...

Forgen

IT Field Engineer

West Palm Beach, FL · On-site

... telecom services for new and existing jobsites; administer ISP and vendor contracts and billing ... Troubleshoot complex network connectivity issues and drive root cause analysis to resolution * Work ...

Socket.dev

IT Field Engineer

West Palm Beach, FL · On-site

$95 - $130/hr

... telecom services for new and existing jobsites; administer ISP and vendor contracts and billing ... Troubleshoot complex network connectivity issues and drive root cause analysis to resolution * Work ...

Forgen

IT Field Engineer

West Palm Beach, FL

... telecom services for new and existing jobsites; administer ISP and vendor contracts and billing ... Troubleshoot complex network connectivity issues and drive root cause analysis to resolution * Work ...

Forgen

IT Field Engineer

West Palm Beach, FL · On-site

... telecom services for new and existing jobsites; administer ISP and vendor contracts and billing ... Troubleshoot complex network connectivity issues and drive root cause analysis to resolution * Work ...

SmartChoice, LLC

Program Manager

Saint Petersburg, FL · On-site

$120 - $145/hr

Provides coordination with Dispatch, Client Success, Billing, Technical Support, and Internal ... Analytical and problem‑solving skills with the ability to prioritize multiple tasks.

New

SmartChoice

Project Manager

Saint Petersburg, FL · On-site

$70 - $100/hr

As a leading provider of advanced telecom, internet, security, and infrastructure solutions, we ... Perform bill reviews with customers and coordinate corrections with Billing. * Create and manage ...

New

previous pagenext page

Showing results 21-40

All JobsTelecom Billing Analyst JobsTelecom Billing Analyst Jobs in Florida

Telecom Billing Analyst information

See Florida salary details

$3

$20

$24

How much do telecom billing analyst jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for telecom billing analyst in Florida is $20.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $23.37 per hour, depending on experience, location, and employer.

What does a telecom billing analyst do?

A Telecom Billing Analyst is responsible for managing and analyzing billing data related to telecommunications services. They review invoices, ensure accuracy of charges, identify discrepancies, and work to resolve billing issues with vendors or clients. Additionally, they may generate reports, monitor usage patterns, and recommend cost-saving measures. Their role is crucial for ensuring that organizations are billed correctly for their telecom services and that any errors are promptly addressed.

What does a telecom billing analyst do?

A telecom billing analyst looks at the telephone and data usage accounts of customers to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend that the accounting department make adjustments to the bills, offering credit to the account if necessary. You must perform an audit regularly to identify potential discrepancies. It is possible for miscalculations to occur, so your duties are to catch and correct them. Telecom billing analysts can provide services on behalf of larger companies or for private customers.

What are the key skills and qualifications needed to thrive as a telecom billing analyst, and why are they important?

To thrive as a Telecom Billing Analyst, you need strong analytical abilities, attention to detail, and a background in accounting or finance, often supported by a relevant degree. Familiarity with telecom billing systems, data analysis tools like Excel or SQL, and sometimes certifications in billing platforms are important technical requirements. Excellent problem-solving skills, communication, and the ability to work collaboratively set top performers apart. These skills ensure accurate billing, timely revenue recognition, and effective resolution of discrepancies critical to telecom operations.

What are some common challenges faced by telecom billing analysts and how can they be addressed?

Telecom Billing Analysts frequently encounter challenges such as managing large volumes of complex data, ensuring billing accuracy, and staying updated with rapidly evolving telecom tariffs and services. Addressing these challenges involves developing strong analytical skills, maintaining attention to detail, and leveraging automation tools to streamline data reconciliation processes. Additionally, effective communication with technical teams and clients is essential to resolve discrepancies and clarify billing issues promptly.

What is the difference between Telecom Billing Analyst vs Network Operations Specialist?

AspectTelecom Billing AnalystNetwork Operations Specialist
CredentialsTypically requires a degree in business, finance, or telecommunications; certifications like Cisco or CompTIA are commonRequires technical certifications such as Cisco, CompTIA, or network-specific credentials
Work EnvironmentOffice-based, analyzing billing data, working with finance and customer service teamsTechnical, hands-on environment involving network monitoring and troubleshooting
Employer & Industry UsageTelecom companies, service providers, billing departmentsTelecom providers, network service companies, infrastructure firms

The Telecom Billing Analyst primarily focuses on analyzing billing data, ensuring accurate invoicing, and managing customer accounts. In contrast, the Network Operations Specialist handles network performance, troubleshooting, and infrastructure maintenance. While both roles are essential in the telecom industry, they differ in technical focus and daily responsibilities.

More about Telecom Billing Analyst jobs

What are popular job titles related to Telecom Billing Analyst jobs in Florida?

For Telecom Billing Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Telecom Billing Analyst jobs in Florida look for?

The top searched job categories for Telecom Billing Analyst jobs in Florida are:

What are popular job titles related to Telecom Billing Analyst jobs in FL?

For Telecom Billing Analyst jobs in FL, the most frequently searched job titles are:

Telecom Billing Analyst jobs near you
Infographic showing various Telecom Billing Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $43,044 per year, or $20.7 per hour.

Customer Service Lead

Cornerstone Building Brands

Fort Myers, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Cornerstone Building Brands rating

6.7

Company rating: 6.7 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

444th of 545 rated manufacturers

Job description

Customer Service Lead

As a Customer Success Lead Representative, you'll be part of a dynamic team where your contributions to customer care and your support for your team members are valued, and your professional development is prioritized. Join us and become an integral part of our winning team.

Strategically plan daily activities utilizing CRM, Telecom, and Configuration systems, along with dashboards, to optimize workflow efficiency. Assign tasks to Customer Service Representatives (CSRs) in alignment with volume management strategies. Oversee the credit memo process, with authority to approve credits up to a specified dollar amount.

Regularly interact with customers to ensure their needs are prioritized and addressed promptly. Monitor service dashboards to ensure CSRs are meeting targeted service levels. Lead by example in representing multiple brands to customer partners.

Promptly address and resolve customer inquiries related to product quality, delivery coordination, warranty needs, product availability, pricing, and billing. Collaborate with operations and sales teams to expedite orders and ensure maximum customer satisfaction.

Provide assistance to CSRs in resolving escalated or urgent matters.

Conduct training sessions for CSRs focused on enhancing soft skills, product knowledge, and system proficiency. Assist with onboarding and training new employees. Lead customer training sessions on the use of configurators or portals.

Support the Customer Success Manager, Supervisor, and Analyst by contributing to process improvements and special projects aimed at increasing customer satisfaction and optimizing internal workflows.

Collaborate with the Customer Success Manager and Supervisor by offering input on CSR performance, based on work volume and interaction quality. Assist with phone/email evaluations and offer constructive feedback.

High School Diploma or equivalent required; bachelor's degree is a plus. 4+ years of proven direct customer and consumer support experience, preferably in the building products industry. Understanding of the building products industry and sales management experience in dealer, distribution, and/or two-step channel segments. Strong problem-solving, negotiation, and communication skills are essential. Proficient in telecom software; Microsoft Office applications including Word, Excel, and PowerPoint. Solid time management skills with the ability to prioritize multiple responsibilities effectively. Strong interpersonal and teamwork skills with a high level of integrity and personal motivation. Being adaptable and open to new ways of working is crucial. Embrace change with a positive mindset. Ability to bounce back from setbacks, stay focused, and maintain productivity during challenges. Be willing to adapt to new processes, technologies, and ways of thinking. Collaborate with colleagues, share insights, and work together to achieve common goals.

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines.

What Cornerstone Building Brands employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Cornerstone Building Brands logo

About Cornerstone Building Brands

Sourced by ZipRecruiter

Cornerstone Building Brands is the largest manufacturer of exterior building products in North America. Our comprehensive portfolio spans the breadth of the residential and commercial markets, while our expansive footprint enables us to serve customers and communities across North America. Our relentless focus on excellence combined with our ongoing commitment to innovation and R&D has driven us to become the #1 manufacturer of windows, vinyl siding, insulated metal panels, metal roofing and wall systems, and metal accessories. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.

Industry

Manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Cary, NC, US

Year founded

1984

View All Cornerstone Building Brands Jobs

Apply