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Technical Support Engineer Jobs in Missouri (NOW HIRING)

Toyota

Robotics Support Engineer

Maryland Heights, MO · On-site

Job Overview A Support Engineer finds solutions (mechanical/electrical engineering) to problems with products and helps customers work through technical difficulties. The Support Engineer responds to ...

Quaker Windows & Doors

CNC Technical Support

Freeburg, MO · On-site

$19.50 - $26.50/hr

Position Overview The CNC Technical Support position assists with new product programming and provides the first level of technical support to the Computer Numerical Control or CNC Operators.

Quaker Windows

CNC Technical Support

Freeburg, MO · On-site

$19.50 - $26.50/hr

Position Overview The CNC Technical Support position assists with new product programming and provides the first level of technical support to the Computer Numerical Control or CNC Operators.

Quaker Windows

CNC Technical Support

Freeburg, MO · On-site

$19.50 - $26.50/hr

Position Overview The CNC Technical Support position assists with new product programming and provides the first level of technical support to the Computer Numerical Control or CNC Operators.

ApTask

Desktop Support Engineer

Saint Louis, MO · On-site

We are looking for Desktop Support Engineer who will be a team member and individual contributor ... Providing technical assistance for desktop client applications, ensuring optimal software ...

New

Quaker Windows

CNC Technical Support

Freeburg, MO · On-site

$19.50 - $26.50/hr

Position Overview The CNC Technical Support position assists with new product programming and provides the first level of technical support to the Computer Numerical Control or CNC Operators.

FeatherShark

Level 3 Support Engineer

Chesterfield, MO

$80K - $90K/yr

FeatherShark is looking for a Level 3 Support Engineer to join our growing team! Are you the person ... This is the top of our technical support desk escalation path before incidents move to the network ...

FeatherShark

Level 3 Support Engineer

Chesterfield, MO · On-site

$80K - $90K/yr

FeatherShark is looking for a Level 3 Support Engineer to join our growing team! Are you the person ... This is the top of our technical support desk escalation path before incidents move to the network ...

FeatherShark

Level 3 Support Engineer

Chesterfield, MO · On-site

$80K - $90K/yr

FeatherShark is looking for a Level 3 Support Engineer to join our growing team! Are you the person ... This is the top of our technical support desk escalation path before incidents move to the network ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Jobs in Missouri

Technical Support Engineer information

See Missouri salary details

$35.2K

$74.1K

$112.1K

How much do technical support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for technical support engineer in Missouri is $74,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,400.00 and $92,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
What are the most commonly searched types of Technical Support Engineer jobs in Missouri? The most popular types of Technical Support Engineer jobs in Missouri are:
What are popular job titles related to Technical Support Engineer jobs in Missouri? For Technical Support Engineer jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Missouri look for? The top searched job categories for Technical Support Engineer jobs in Missouri are:
What are popular job titles related to Technical Support Engineer jobs in MO? For Technical Support Engineer jobs in MO, the most frequently searched job titles are:
Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $74,132 per year, or $35.6 per hour.

Robotics Support Engineer

Toyota

Maryland Heights, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Toyota rating

7.2

Company rating: 7.2 out of 10

Based on 873 frontline employees who took The Breakroom Quiz

26th of 44 rated automakers

Job description

Job Overview
A Support Engineer finds solutions (mechanical/electrical engineering) to problems with products and helps customers work through technical difficulties. The Support Engineer responds to customer needs 24/7/365. The role is responsible for: tracking and documenting customer issues, obtaining data for consultation with other business units on issues and resolution, and communicating with the customer on the status and resolution planned for their needs. The person in the role will champion design changes needed to meet customer needs and design short-term and long-term resolutions for products that are in the field. The person will also attend design reviews and provide insight to design for reliability, maintenance and repair and work through issues with legacy products and the various versions/releases of legacy products.
THIS IS AN ENGINEERING ROLE, NOT AN IT SUPPORTING ROLE.
Job Functions
  • Monitor incoming customer issues 24/7/365. On call would be shared by the team on rotation basis.
  • Form plans to fix incoming customer issues.
  • Escalate customer issues to other business areas for resolution and assistance.
  • Design short- and long-term resolutions for products.
  • Assist with design reviews.
  • Interact with other customer service teams in other business units.
  • Compile data for process and product improvements.
  • Write reports that provide data to assist product improvements.
  • Document status and plans for large field project to retrofit product offerings, such as conveyor.
  • Assist in new product development design.
  • Lead meetings with internal and external customers to resolve issues.

Travel Requirements
  • 10% overnight travel (Travel expenses paid by Bastian Solutions)

Preferred Skills and Required Qualifications
  • BS in Mechanical, Electrical or Mechatronics Engineering
  • CAD competent (preference with SolidWorks)
  • Previous experience with Robotics (Fanuc preferred)
  • Ability to use software troubleshooting applications
  • Familiar PLC's /ladder logic (preference is Allen Bradley)
  • Above average communications skills both written and verbal
  • Mechanical engineering skill to design short- and long-term product improvements
  • Ability to work with engineering teams and professionally help them understand design for installation and repair reliability.
  • Proficient at MS Office suite
  • Ability to work "on-call" rotation.
  • Candidates must be authorized to work in the US currently and in the future without sponsorship.

To learn more about us, click the following link - https://www.youtube.com/watch?v=_wJsktTkF50
About Bastian Solutions
Bastian Solutions, a Toyota Advanced Logistics company, is an independent material handling and robotics system integrator providing automated solutions for distribution, manufacturing, and order fulfillment centers around the world. Our team specializes in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology. We take great pride in providing exceptional service and flexibility to our customers.
In addition to exciting work at a growing company, we offer the following benefits:
  • Health, Dental, and Vision Insurance
  • 401(k) Retirement Plan with a company match
  • Vacation/Holiday Pay
  • Tuition Reimbursement
  • Flexible Work Schedules
  • Volunteer Work
  • Professional Associations, Conferences and Subscriptions
  • Company Meetings & Events

Bastian Solutions does not work with outside recruiting agencies. No solicitation phone calls please.

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