Description This position is responsible for providing remote technical support to internal and external customers concerning complex mechanical, electronic, and operational aspects of machines and ...
Description This position is responsible for providing remote technical support to internal and external customers concerning complex mechanical, electronic, and operational aspects of machines and ...
Description This position is responsible for providing remote technical support to internal and external customers concerning complex mechanical, electronic, and operational aspects of machines and ...
Description This position is responsible for providing remote technical support to internal and external customers concerning complex mechanical, electronic, and operational aspects of machines and ...
Desktop Support Engineer
Springfield, MO · On-site
Desktop Support Engineer / Field Officer Location: Springfield, MO 65807 (Onsite) Hiring: Fulltime with Hexaware Technologies Summary The Desktop Support Engineer will provide onsite and remote Level ...
Desktop Support Engineer
Springfield, MO · On-site
Desktop Support Engineer / Field Officer Location: Springfield, MO 65807 (Onsite) Hiring: Fulltime with Hexaware Technologies Summary The Desktop Support Engineer will provide onsite and remote Level ...
This role combines hands-on technical support with project work to ensure seamless operations ... Computer Science, Information Technology, Engineering or related field • ITIL certification ...
This role combines hands-on technical support with project work to ensure seamless operations ... Computer Science, Information Technology, Engineering or related field • ITIL certification ...
Level 3 Support Engineer
$80K - $90K/yr
FeatherShark is looking for a Level 3 Support Engineer to join our growing team! Are you the person ... This is the top of our technical support desk escalation path before incidents move to the network ...
Level 3 Support Engineer
$80K - $90K/yr
FeatherShark is looking for a Level 3 Support Engineer to join our growing team! Are you the person ... This is the top of our technical support desk escalation path before incidents move to the network ...
This role combines hands-on technical support with project work to ensure seamless operations ... Computer Science, Information Technology, Engineering or related field • ITIL certification ...
This role combines hands-on technical support with project work to ensure seamless operations ... Computer Science, Information Technology, Engineering or related field • ITIL certification ...
Level 3 Support Engineer
$80K - $90K/yr
FeatherShark is looking for a Level 3 Support Engineer to join our growing team! Are you the person ... This is the top of our technical support desk escalation path before incidents move to the network ...
Quick apply
Level 3 Support Engineer
$80K - $90K/yr
FeatherShark is looking for a Level 3 Support Engineer to join our growing team! Are you the person ... This is the top of our technical support desk escalation path before incidents move to the network ...
Level 3 Support Engineer
Chesterfield, MO · On-site
$80K - $90K/yr
FeatherShark is looking for a Level 3 Support Engineer to join our growing team! Are you the person ... This is the top of our technical support desk escalation path before incidents move to the network ...
Level 3 Support Engineer
Chesterfield, MO · On-site
$80K - $90K/yr
FeatherShark is looking for a Level 3 Support Engineer to join our growing team! Are you the person ... This is the top of our technical support desk escalation path before incidents move to the network ...
Desktop Support Engineer (St. Louis) JOB TYPE : Direct hire SALARY : OPEN (based on experience ... Specialist provides technical support to customers on operational or maintenance aspects of system ...
Desktop Support Engineer (St. Louis) JOB TYPE : Direct hire SALARY : OPEN (based on experience ... Specialist provides technical support to customers on operational or maintenance aspects of system ...
The Technical Support Specialist partners closely with customers and cross-functional teams to ... Work closely with Sales, Solutions Engineering and Customer Success teams to assist with customer ...
Quick apply
The Technical Support Specialist partners closely with customers and cross-functional teams to ... Work closely with Sales, Solutions Engineering and Customer Success teams to assist with customer ...
The Technical Support Specialist partners closely with customers and cross-functional teams to ... Work closely with Sales, Solutions Engineering and Customer Success teams to assist with customer ...
The Technical Support Specialist partners closely with customers and cross-functional teams to ... Work closely with Sales, Solutions Engineering and Customer Success teams to assist with customer ...
Desktop Support Engineer (St. Louis) JOB TYPE : Direct hire SALARY : OPEN (based on experience ... Specialist provides technical support to customers on operational or maintenance aspects of system ...
Desktop Support Engineer (St. Louis) JOB TYPE : Direct hire SALARY : OPEN (based on experience ... Specialist provides technical support to customers on operational or maintenance aspects of system ...
Technical Support and Customer Service Representative ONSITE: St. Louis, MO Pay range: $ 26 -$28 ... For more than 25 years, we've built our reputation on engineering excellence, reliable performance ...
Technical Support and Customer Service Representative ONSITE: St. Louis, MO Pay range: $ 26 -$28 ... For more than 25 years, we've built our reputation on engineering excellence, reliable performance ...
Mainframe Support Engineer
Saint Louis, MO · On-site
$47.75 - $61.25/hr
Job Title - Mainframe Support Engineer Location - Saint Louis, MO / Onsite Job Type: Full Time/Direct Hire Must Have Technical/Functional Skills: COBOL, DB2, VSAM, Batch, Reporting, Exposure of C#, V ...
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Mainframe Support Engineer
Saint Louis, MO · On-site
$47.75 - $61.25/hr
Job Title - Mainframe Support Engineer Location - Saint Louis, MO / Onsite Job Type: Full Time/Direct Hire Must Have Technical/Functional Skills: COBOL, DB2, VSAM, Batch, Reporting, Exposure of C#, V ...
Our partner is looking for a SailPoint IdentityIQ Support Engineer based in Netherlands. Join a ... This opportunity is ideal for professionals who enjoy combining technical expertise with security ...
Our partner is looking for a SailPoint IdentityIQ Support Engineer based in Netherlands. Join a ... This opportunity is ideal for professionals who enjoy combining technical expertise with security ...
If you enjoy combining technical knowledge with customer interaction, this is an opportunity to ... We are seeking an Engineering Support Specialist to provide technical support and exceptional ...
If you enjoy combining technical knowledge with customer interaction, this is an opportunity to ... We are seeking an Engineering Support Specialist to provide technical support and exceptional ...
Engineering Support: * Coordinate and accomplishes tasks relating to GSR and The Globe systems ... Provides technical oversight and guidance in the development of the GSR capability, focusing on the ...
Engineering Support: * Coordinate and accomplishes tasks relating to GSR and The Globe systems ... Provides technical oversight and guidance in the development of the GSR capability, focusing on the ...
Description Technical Support and Customer Service Representative ONSITE: St. Louis, MO Pay range ... For more than 25 years, we've built our reputation on engineering excellence, reliable performance ...
Description Technical Support and Customer Service Representative ONSITE: St. Louis, MO Pay range ... For more than 25 years, we've built our reputation on engineering excellence, reliable performance ...
Mainframe Support Engineer
Saint Louis, MO · On-site
$47.75 - $61.25/hr
We are seeking a Mainframe Support Engineer to provide L2/L3 production support for enterprise ... Collaborate with business users and technical teams to resolve production issues. * Maintain ...
New
Mainframe Support Engineer
Saint Louis, MO · On-site
$47.75 - $61.25/hr
We are seeking a Mainframe Support Engineer to provide L2/L3 production support for enterprise ... Collaborate with business users and technical teams to resolve production issues. * Maintain ...
New
Mainframe Support Engineer
$47.75 - $61.25/hr
We are seeking a Mainframe Support Engineer to provide L2/L3 production support for enterprise ... Collaborate with business users and technical teams to resolve production issues. * Maintain ...
New
Mainframe Support Engineer
$47.75 - $61.25/hr
We are seeking a Mainframe Support Engineer to provide L2/L3 production support for enterprise ... Collaborate with business users and technical teams to resolve production issues. * Maintain ...
New
Technical Support Engineer information
See Missouri salary details
$35.2K - $42.2K
4% of jobs
$42.2K - $49.2K
12% of jobs
$54.4K is the 25th percentile. Wages below this are outliers.
$49.2K - $56.2K
12% of jobs
$56.2K - $63.1K
13% of jobs
The median wage is $68.5K / yr.
$63.1K - $70.1K
12% of jobs
$70.1K - $77.1K
9% of jobs
$77.1K - $84.1K
8% of jobs
$89.1K is the 75th percentile. Wages above this are outliers.
$84.1K - $91.1K
9% of jobs
$91.1K - $98.1K
9% of jobs
$98.1K - $105.1K
4% of jobs
$105.1K - $112.1K
10% of jobs
$35.2K
$74.1K
$112.1K
How much do technical support engineer jobs pay per year?
What are the key skills and qualifications needed to thrive as a technical support engineer?
What is a technical support engineer?
Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.
How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?
What does a technical support engineer do?

Full-time
Re-posted 21 days ago
Job description
This position is responsible for providing remote technical support to internal and external customers concerning complex mechanical, electronic, and operational aspects of machines and serves as a resource for other troubleshooting staff in the diagnosis and resolution of escalated issues. Independently develops and maintains technical documentation.
Time Utilization: This position will travel up to 20% of the time. Normal work schedule will be dependent on location, both with weekend coverage required on a rotating basis of 8:00am-4:00pm Saturday and Sunday. When weekends are worked, alternative days off of Thursday and Friday will be given. Position typically averages 45 hours per week for maximum troubleshooting support.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
- Serve as a lead troubleshooting resource for escalated technical issues
- Provide complex remote technical assistance to Field Service and Spare Parts teams, and customers by diagnosing and resolving a broad range of unique and complex mechanical, electronic, and operational issues using a variety of highly detailed technical documentation, acquired knowledge and personal experience, and drawing on other resources as necessary.
- Identifies equipment adjustments needed for proper operation and makes recommendations on adjustments that typically involve multiple variables.
- Actively partners with international headquarters to lead the resolution of quality issues and supports team members in the submission of quality issues in CRM
- Develop and maintain technical reference material for internal and external customers' use. Provide technical documentation to internal and external customers as necessary.
- Develop technical training materials to support our training goals for internal and external customers
- Periodically travel to participate in training or assist Field Service Technicians at client sites
- Perform other tasks as needed in support of internal and external customers
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Associate's degree in technical discipline and four years related experience in field service or manufacturing; or equivalent combination of education and experience.
Knowledge Required:
Solid knowledge of intricate mechanical, electronic, and operational aspects of machines including adjustment capabilities and variables. Solid understanding of the variety of machine options and their operation. Solid knowledge of and ability to clearly convey vacuum principles. Solid knowledge of a variety of sealing and forming techniques and operations.
Language Ability:
Ability to read and interpret documents such as technical documentation, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to interpret and communicate mechanical, electrical, and physics concepts and principles to a variety of audiences.
About MULTIVAC USA
Sourced by ZipRecruiter
Industry
Machinery manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Kansas City, MO, US
Year founded
1987