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Technical Support Engineer Jobs in Missouri (NOW HIRING)

Oracle

Support Engineer 1

Kansas City, MO · On-site

$20.58 - $40.24/hr

Monday-Friday, 9:00 AM - 6:00 PM As a Support Engineer I within the Oracle Health Support ... Perform basic technical troubleshooting and real-time issue resolution, while coordinating ...

PH Financial Services, LLC

Support Engineer

Fenton, MO

$70K - $90K/hr

SUPPORT ENGINEER FLEX Payment Solutions seeks a creative and highly motivated Support Engineer to ... Technical Customer Communication * Knowledge Documentation * System Maintenance * Testing of ...

Flex Payment Solutions

Support Engineer

Fenton, MO · On-site

The Support Engineer will report directly to the Senior Software Architect and will be responsible ... Technical Customer Communication • Knowledge Documentation • System Maintenance • Testing of ...

New

Socket Fiber

Commercial Technical Support

Columbia, MO · On-site

The persons in this position will provide quality technical support to current Socket business customers via phone and e-mail. Socket is a fast-paced, growing company with exceptional opportunities ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Jobs in Missouri

Technical Support Engineer information

See Missouri salary details

$35.2K

$74.1K

$112.1K

How much do technical support engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for technical support engineer in Missouri is $74,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,400.00 and $92,400.00 per year, depending on experience, location, and employer.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.
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Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $74,132 per year, or $35.6 per hour.

Junior Cloud Operations and Customer Support Engineer

D2 Technical Services

Saint Louis, MO • On-site

$115 - $125K/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Key responsibilities

  • Proactively manage and maintain cloud infrastructure to ensure high availability and performance

  • Respond to and resolve customer issues by providing technical support and customer service

  • Collaborate with engineering teams to support application consumption in a complex enterprise cloud environment

Job description

**ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**
As a Junior Cloud Operations and Customer Support Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared Junior Cloud Operations and Customer Support Engineer joining our team to support our intelligence customer in Springfield, VA or St. Louis, MO.
Job Description:
In this role, you will join our Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients. You'll play a critical role in maintaining and enhancing our cloud infrastructure, emphasizing operational excellence, efficiency, and exceptional customer support.
Key Responsibilities:
  • Proactively manage and maintain cloud infrastructure, ensuring high availability and performance
  • Respond to and resolve customer issues, providing top-tier technical support and customer service
  • Collaborate with various engineering teams to support the user consumption of applications in a complex enterprise cloud environment
  • Monitor applications to identify and address performance or availability issues
  • Continuously assess application infrastructure for scalability and performance improvements.
  • Develop and maintain detailed documentation for application support procedures.

What You'll Need
Education and Experience:
  • Bachelor's Degree in the IT field, related technical discipline, or equivalent combination of education and experience
  • 2+ years of experience in IT, with a strong focus on cloud operations and customer support

Required Skills:
  • Proficiency in AWS cloud services and infrastructure management
  • Exceptional troubleshooting and problem-solving abilities
  • Experience delivering customer-focused technical support
  • Knowledge of Linux distributions (e.g., RedHat, CentOS).
  • Familiarity with DevOps practices, Agile/Scrum methodologies, and CI/CD tools (e.g., GitLab CI, Nexus).
  • Excellent communication and teamwork skills.

Additional Information
  • All your information will be kept confidential according to EEO guidelines.
  • Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $115-$125k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
  • Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!

D2 Technical Services is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.

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