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Technical Support Engineer Jobs in Missouri (NOW HIRING)

Lightedge

Support Engineer

Kansas City, MO · On-site

Act as a technical leader within the Operations Support team * Receive and work escalations from ... Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause ...

Vizient

Development Support Engineer

Cape Girardeau, MO

$77K - $135K/yr

In this role, you will provide technical triage, production diagnostics, and operational support ... You will partner closely with Engineering, Product, Infrastructure, and business teams to diagnose ...

Toyota

Robotics Support Engineer

Maryland Heights, MO · On-site

Job Overview A Support Engineer finds solutions (mechanical/electrical engineering) to problems with products and helps customers work through technical difficulties. The Support Engineer responds to ...

Quaker Windows & Doors

CNC Technical Support

Freeburg, MO

$19.50 - $26.50/hr

Position Overview The CNC Technical Support position assists with new product programming and provides the first level of technical support to the Computer Numerical Control or CNC Operators.

Quaker Windows

CNC Technical Support

Freeburg, MO · On-site

$19.50 - $26.50/hr

Position Overview The CNC Technical Support position assists with new product programming and provides the first level of technical support to the Computer Numerical Control or CNC Operators.

Quaker Windows

CNC Technical Support

Freeburg, MO · On-site

$19.50 - $26.50/hr

Position Overview The CNC Technical Support position assists with new product programming and provides the first level of technical support to the Computer Numerical Control or CNC Operators.

ApTask

Desktop Support Engineer

Saint Louis, MO · On-site

We are looking for Desktop Support Engineer who will be a team member and individual contributor ... Providing technical assistance for desktop client applications, ensuring optimal software ...

New

Quaker Windows

CNC Technical Support

Freeburg, MO · On-site

$19.50 - $26.50/hr

Position Overview The CNC Technical Support position assists with new product programming and provides the first level of technical support to the Computer Numerical Control or CNC Operators.

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Showing results 21-40

All JobsTechnical Support Engineer JobsTechnical Support Engineer Jobs in Missouri

Technical Support Engineer information

See Missouri salary details

$35.2K

$74.1K

$112.1K

How much do technical support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for technical support engineer in Missouri is $74,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,400.00 and $92,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
What are the most commonly searched types of Technical Support Engineer jobs in Missouri? The most popular types of Technical Support Engineer jobs in Missouri are:
What are popular job titles related to Technical Support Engineer jobs in Missouri? For Technical Support Engineer jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Missouri look for? The top searched job categories for Technical Support Engineer jobs in Missouri are:
What are popular job titles related to Technical Support Engineer jobs in MO? For Technical Support Engineer jobs in MO, the most frequently searched job titles are:
Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $74,132 per year, or $35.6 per hour.

Support Engineer

Lightedge

Kansas City, MO • On-site

Full-time

Re-posted 14 days ago

Job description

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a diverse range of technologies and technical areas ranging from network architecture to storage solutions, disaster recovery to virtualization, and more. This role empowers you to work on cutting-edge technologies and contributes to our commitment to innovation and customer support excellence. 
If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you! 
Responsibilities
  • Act as a technical leader within the Operations Support team 
  • Receive and work escalations from Support Team members and provide timely and effective resolutions within SLAs 
  • Support Premier level customers following designated procedures and priorities 
  • Solve complex customer issues involvingNetwork Routing and Switching,Network Security and Firewall, Virtualization, Storage, andBackup and Disaster Recovery 
  • Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause analysis 
  • Engage with Operations Leaders to improve operational processes, driving efficiency and productivity 
  • Lead by example by updating internal documentation of procedures, solutions to common problems, and customer-facing support materials 
  • Partner with our internal Educational Services team in recommending additions or modifications to existing technician training programs 
  • Participate in knowledge-sharing activities 
  • Partner with Platform Owners, Product Directors, and Key Stakeholders to improve products, operational processes, and complete projects 
  • Provide after-hours support as part of an operations on-call rotation to maintain high availability of services 
  • Able to use AI (ChatGPT and Copilot) to improve efficiency and quality of work 
  • Maintain continued education and certifications
  • Work in ServiceNow to support internal and external customers
Requirements
  • Exceptional written and verbal communication skills 
  • Ability to manage multiple assignments and operate with minimal supervision, adjusting priorities accordingly 
  • Able to maintain a professional demeanor under stress 
  • Demonstrated willingness to learn and adapt to changes in technology, tools, and processes 
  • Possess an analytical and problem-solving mindset 
  • 5 Years of cross platform support experience with at least 3 years of that experience in a Cloud Provider or Managed Service Provider (MSP) environment 
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience 
  • Strong experience with Cisco routers and switches 
  • Basic understanding of Linux/Unix and Windows operating systems 
  • Familiarity with cloud orchestration and automation tools (Ansible, Terraform, etc.) is good to have 
  • Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster Recovery solutions (Zerto and VCDA) 
  • Extensive experience in managing Private Cloud virtualization environments, particularly VMware 
  • Intermediate knowledge of storage solutions, with a preference for experience (Pure, IBM, and NetApp) 
  • Advanced knowledge of configuration and maintenance of firewalls (FortiGate and Palo Alto) 
  • Possess an intermediate understanding of networking principles 
  • Proficiency in interpreting network diagrams and layouts 
  • Cisco certifications preferred but not required; CCNP, CCIP, CCIE 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.