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Technical Support Engineer Jobs in Missouri (NOW HIRING)

Act as a technical leader within the Operations Support team * Receive and work escalations from ... Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause ...

In this role, you will provide technical triage, production diagnostics, and operational support ... You will partner closely with Engineering, Product, Infrastructure, and business teams to diagnose ...

As a Senior Support Engineer, you will operate at the core of complex, production-grade cloud ... This is a highly technical, hands-on role focused on diagnosing and resolving critical ...

Job Overview A Support Engineer finds solutions (mechanical/electrical engineering) to problems with products and helps customers work through technical difficulties. The Support Engineer responds to ...

Job Overview A Support Engineer finds solutions (mechanical/electrical engineering) to problems with products and helps customers work through technical difficulties. The Support Engineer responds to ...

CNC Technical Support

Freeburg, MO

$19.50 - $26.50/hr

Position Overview The CNC Technical Support position assists with new product programming and provides the first level of technical support to the Computer Numerical Control or CNC Operators.

Job Overview As a Systems Support Engineer at ATB Technologies, you will play a critical role in ensuring the seamless resolution of technical issues and addressing customer concerns. This role is ...

CNC Technical Support

Freeburg, MO · On-site

$19.50 - $26.50/hr

Position Overview The CNC Technical Support position assists with new product programming and provides the first level of technical support to the Computer Numerical Control or CNC Operators.

CNC Technical Support

Freeburg, MO · On-site

$19.50 - $26.50/hr

Position Overview The CNC Technical Support position assists with new product programming and provides the first level of technical support to the Computer Numerical Control or CNC Operators.

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Technical Support Engineer information

See Missouri salary details

$35.2K

$74.1K

$112.1K

How much do technical support engineer jobs pay per year?

As of Jul 17, 2026, the average yearly pay for technical support engineer in Missouri is $74,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,400.00 and $92,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What Is a Technical Support Engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a Technical Support Engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
What are the most commonly searched types of Technical Support Engineer jobs in Missouri? The most popular types of Technical Support Engineer jobs in Missouri are:
What are popular job titles related to Technical Support Engineer jobs in Missouri? For Technical Support Engineer jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Missouri look for? The top searched job categories for Technical Support Engineer jobs in Missouri are:
Infographic showing various Technical Support Engineer job openings in Missouri as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% Hybrid, and 50% Remote job distribution, with an average salary of $74,132 per year, or $35.6 per hour.
Technical Support Representative

Technical Support Representative

CONEXON

Kansas City, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Description:

Conexon Connect is a fast-growing internet service provider that works alongside Rural Electric Cooperatives to deliver and operate advanced fiber-to-the-home (FTTH) networks across the country. Our mission is to bring high-speed internet and phone service to Rural America and ensure exceptional service for every customer we support. Our team is driven by purpose, collaboration, and a commitment to bridging the digital divide. As we expand into additional states and communities, we’re seeking team members who are excited to help us make a lasting impact by transforming rural communities with the power of high-speed internet, mile by mile of fiber to the home.



The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in the world. This representative will take incoming calls or emails from customers and offer resolutions by analyzing, troubleshooting and resolving technical issues. We are looking for a talented technical support representative to join our dedicated team and provide the exceptional customer service that is the foundation of our growing company. You can enjoy the satisfaction of using your skills to help people while working in a positive and encouraging office environment.



We are currently hiring for the following shifts:


Friday-Monday: 8am-7pm

Friday-Monday: 12pm-11pm

Sunday-Wednesday: 9am-8pm

Sunday-Wednesday: 12pm-11pm

Friday-Tuesday: 9am-6pm

Friday-Tuesday: 2pm-11pm



Location: On-Site

Job Type: Full- time

Schedule: Fixed, some irregular hours may be required

Overtime: Occasionally

FLSA Status: Non-Exempt

Travel: No

Requirements:
  • High school diploma or equivalent required
  • Excellent customer service and problem-solving skills
  • Detail oriented individual
  • Strong communication skills and ability to remain calm and professional in all circumstances
  • Ability to multitask between systems and adapt to change
  • Must be able to work independently and with a team
  • Analytical thinker with technical aptitude


Preferred

  • Associate degree or higher
  • Telecom industry experience a plus
  • Previous customer service/or technical support experience


Job Responsibilities

  • Provide daily support to Conexon clients via phone, email, or chat
  • Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
  • Interact and coordinate with other departments to resolve customer issues with the ability to determine further action or final completion on customer cases received
  • Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures
  • Collaborate with technical staff and clients to establish goals and objectives for system improvements and upgrades
  • Perform other duties as assigned to fulfill the objectives of this position



Physical Requirements

  • Normal office conditions
  • Majority of time spent on the computer and phone


Standard Company Benefits Include

  • Three (3) weeks of paid time off
  • Comprehensive benefits package, including health, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • Retirement benefits



Conexon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Our recruiting and hiring practices are designed to attract, evaluate, and retain talented individuals based solely on their qualifications, experience, and ability to contribute to Conexon’s mission. Discrimination, harassment, or bias of any kind is strictly prohibited in all stages of the employment process.
By adhering to these principles, Conexon ensures a fair, equitable, and respectful environment for all current and prospective employees.