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Technical Support Engineer Jobs in Missouri (NOW HIRING)

As a Technical Support Engineer, you will play a vital role in supporting developers and enterprise customers building next-generation AI applications. Working in a fast-paced, international ...

Our partner is looking for a Technical Support Engineer based in Netherlands. Join a technology-driven support team where you will play a key role in ensuring reliable digital experiences for ...

New

THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution for issues that require deep investigation. This role owns complex troubleshooting within defined ...

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Support Engineer II

Saint Louis, MO · On-site

$55K - $70K/yr

Support Engineer II (Hybrid - St. Louis Area) We are seeking a Support Engineer II to join our ... Provide advanced technical support for desktops, laptops, servers, and network-related issues

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Support Engineer I

Kansas City, MO · On-site

$40K - $50K/yr

Support Engineer I Location: Kansas City, MO Schedule: In Office with Potential Hybrid ... This role is responsible for troubleshooting technical issues, providing exceptional customer ...

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Support Engineer I

Saint Louis, MO · On-site

$40K - $50K/yr

Support Engineer I Location: St. Louis, MO Schedule: In Office with Potential Hybrid Opportunities ... This role is responsible for troubleshooting technical issues, providing exceptional customer ...

Our partner is looking for a Technical Support Specialist based in Netherlands. This is an exciting ... Degree in Computer Science, Information Technology, Engineering, or a related field. * Strong ...

New

The Technical Support Specialist partners closely with customers and cross-functional teams to ... Work closely with Sales, Solutions Engineering and Customer Success teams to assist with customer ...

Job Summary The Technical Support Specialist provides expert technical assistance to customers ... Create custom programming for lightbars as needed, assist with programing bars on the production ...

Job Summary The Technical Support Specialist provides expert technical assistance to customers ... Create custom programming for lightbars as needed, assist with programing bars on the production ...

Act as a technical leader within the Operations Support team * Receive and work escalations from ... Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause ...

The persons in this position will provide quality technical support to current Socket business customers via phone and e-mail. Socket is a fast-paced, growing company with exceptional opportunities ...

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Showing results 1-20

Technical Support Engineer information

See Missouri salary details

$35.2K

$74.1K

$112.1K

How much do technical support engineer jobs pay per year?

As of Jul 15, 2026, the average yearly pay for technical support engineer in Missouri is $74,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,400.00 and $92,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What Is a Technical Support Engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a Technical Support Engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
What are the most commonly searched types of Technical Support Engineer jobs in Missouri? The most popular types of Technical Support Engineer jobs in Missouri are:
What are popular job titles related to Technical Support Engineer jobs in Missouri? For Technical Support Engineer jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Missouri look for? The top searched job categories for Technical Support Engineer jobs in Missouri are:
Infographic showing various Technical Support Engineer job openings in Missouri as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% Hybrid, and 50% Remote job distribution, with an average salary of $74,132 per year, or $35.6 per hour.

Technical Support Engineer, Tavily

Jobgether

On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago


Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer, Tavily based in Netherlands.

As a Technical Support Engineer, you will play a vital role in supporting developers and enterprise customers building next-generation AI applications. Working in a fast-paced, international environment, you will troubleshoot complex technical issues, collaborate with engineering teams, and help ensure customers successfully deploy and scale AI-powered solutions. This position combines deep technical problem-solving with outstanding customer communication, offering the opportunity to contribute to cutting-edge AI infrastructure while continuously improving support processes and documentation. It is an excellent fit for someone who enjoys solving challenging technical problems and delivering exceptional customer experiences.

Accountabilities:
  • Monitor and respond promptly to technical support tickets, diagnosing issues related to APIs, deployments, cloud environments, and customer configurations.
  • Troubleshoot production issues affecting AI applications, LLM integrations, and developer workflows while ensuring timely resolution.
  • Escalate complex technical issues to Engineering and Customer Success teams when appropriate and coordinate cross-functional resolution efforts.
  • Participate in global follow-the-sun support operations to provide consistent assistance across multiple time zones.
  • Collaborate with engineering, product, operations, and documentation teams to resolve bugs and improve the overall customer experience.
  • Contribute to internal tooling, diagnostics, runbooks, and knowledge base articles to enhance support efficiency and self-service resources.
  • Participate in post-incident reviews, document lessons learned, and help drive continuous improvements in support quality and operational performance.
  • Monitor key support metrics such as customer satisfaction and recurring issues while identifying opportunities for process optimization.

Requirements:

  • Minimum of 2 years of experience providing technical support in B2B SaaS, cloud platforms, developer tools, or similar technical environments.
  • Strong troubleshooting skills across APIs, web applications, cloud infrastructure, and production systems.
  • Hands-on experience with Python, REST APIs, and modern AI development toolchains, including LLM frameworks such as LangChain, LlamaIndex, vector databases, or similar technologies.
  • Familiarity with no-code automation platforms such as n8n.
  • Solid understanding of Retrieval-Augmented Generation (RAG), prompt engineering, and AI agent architectures.
  • Experience working with logs, monitoring platforms, diagnostics tools, and third-party integrations.
  • Excellent written and verbal communication skills with the ability to explain technical concepts clearly to customers.
  • Strong analytical mindset, attention to detail, and commitment to delivering exceptional customer support.
  • Ability to work independently while collaborating effectively with cross-functional international teams.
  • Flexibility to participate in global support coverage, including occasional off-hours support.

Benefits:

  • Competitive compensation package based on experience, skills, and location.
  • Comprehensive health, dental, and vision insurance for employees and eligible dependents.
  • Retirement savings plan with company matching where applicable.
  • Generous paid parental leave.
  • Monthly remote work reimbursement for internet and mobile expenses.
  • Company-paid life and disability insurance.
  • Flexible remote or hybrid working options.
  • Career development and continuous learning opportunities.
  • Collaborative international environment with talented engineering and AI teams.
  • Opportunity to work on innovative AI technologies with meaningful global impact.
  • Strong culture of ownership, flexibility, and professional growth.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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