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Technical Support Engineer Jobs in Kansas (NOW HIRING)

TekCommands Inc

Desktop support

Riverton, KS · On-site

$15.50 - $19.75/hr

Desktop Support Engineer We are seeking an experienced Desktop Support Engineer with 8-10 years of ... Maintain technical documentation and knowledge articles. * Identify opportunities for desktop ...

Traxion Group, Inc

The ideal candidate should have previous experience working for project based technical resolution ... daily support escalations when required. Key Activities and Responsibilities: - Strong ...

Galaxy Technologies

Design Engineer

Winfield, KS · On-site

$60K - $105K/yr

The Design Engineer supports engineering and manufacturing operations by designing, reviewing, and ... Provide technical support to toolmakers and production teams * Review work in progress to ensure ...

Panasonic

Tier II Technical Customer Support

Leawood, KS · On-site

$18 - $21/hr

Overview Our Tier II Support Specialist provides technical support to Panasonic customers in a fast ... Escalate and work closely with software engineers when an issue arises beyond Tier II capabilities

Labor Solutions, LLC

Be Seen First

Machinery Support Technician

Lenexa, KS · On-site

$75K/yr

... with engineering, operations, and customer teams. * Follow all safety procedures, regulations, and site-specific requirements. * Perform preventive maintenance and technical support activities at ...

Fortinet

Sales Engineer SLED

Kansas City, KS · On-site

Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer's technical issues * Provide post ...

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Technical Support Engineer information

See Kansas salary details

$33.4K

$70.5K

$106.6K

How much do technical support engineer jobs pay per year?

As of Jul 17, 2026, the average yearly pay for technical support engineer in Kansas is $70,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $87,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What Is a Technical Support Engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a Technical Support Engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
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What job categories do people searching Technical Support Engineer jobs in Kansas look for? The top searched job categories for Technical Support Engineer jobs in Kansas are:
What cities in Kansas are hiring for Technical Support Engineer jobs? Cities in Kansas with the most Technical Support Engineer job openings:
What are popular job titles related to Technical Support Engineer jobs in KS? For Technical Support Engineer jobs in KS, the most frequently searched job titles are:
Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Kansas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% Hybrid, and 50% Remote job distribution, with an average salary of $70,485 per year, or $33.9 per hour.
Avionics Support Engineer - General Aviation

Avionics Support Engineer - General Aviation

Garmin International, Inc.

Olathe, KS • On-site

$27.75 - $36.25/hr

Full-time

Re-posted 14 days ago

Garmin rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

9th of 143 rated electronics manufacturers

Job description

Overview
We are seeking a full-time Senior Aviation Field Service Engineer at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for serving as a technical knowledge expert supporting Garmin avionics products. In this position, you'll troubleshoot complex avionics issues, support installers and customers, and partner closely with engineering to resolve advanced system-level challenges. You'll also play a key role in sharing knowledge and guiding less experienced team members across the Field Service Engineering organization.
Essential Functions
  • Serve as an expert consultant on Garmin aviation products
  • Travel to customers' facilities to provide on-site support/representation and troubleshooting of advanced or complex avionics installations including expert technical support of Garmin avionics systems/installations when needed
  • Be highly knowledgeable in the specifications, capabilities, and operation of Garmin avionic products
  • Develop internal training material and Knowledge Base articles to effectively transfer knowledge to the FSE team
  • Represent Garmin in the field with expert knowledge of Garmin avionic systems
  • Be highly knowledgeable of FAA regulations and safety standards
  • Act as liaison between customer and Engineering teams
  • Answer complex and challenging customer and installer technical inquiries regarding Garmin products and systems via telephone, letter, fax, and e-mail
  • Determine if Garmin avionic equipment needs to be returned to the factory for repair
  • Determine if an exchange is required for out-of-box failures of Garmin equipment
  • Be available to the FSE team to assist with escalated issues and difficult technical problems
  • Monitor, document, and report failure trends in Garmin equipment and identify and recommend improvements in Garmin products, documentation, and procedures
  • Review special circumstances and authorize warranty service when deemed appropriate
  • Review pilot's guides, installation manuals, and maintenance manuals for completeness, technical accuracy, and areas likely to be misinterpreted
  • Provide reliable solutions to difficult problems including evaluation of new technologies to improve existing functions
  • Develop strong working relationships between Aviation Support and Garmin business segments
  • Demonstrate broad understanding of Garmin's business model including Engineering, Operations, Finance, Sales and Marketing
  • Mentor and coach FSE team members
  • Able to travel, coordinate, and represent Garmin at industry and professional meetings, trade shows and conferences as required and complete timely and succinct trip/status reports
  • Ability to be on a rotation for 24/7 aviation technical support coverage

Basic Qualifications
  • Associate's Degree or equivalent military/trade school OR a minimum of 6 years relevant experience
  • Must be a Garmin Field Service Engineer 2 for minimum of 2 years or have at least 4 years of experience providing field support
  • Must have a minimum of 4 years of experience in avionics installation and troubleshooting
  • Demonstrated strong and effective verbal, written, and interpersonal communication skills
  • Must demonstrate strong leadership skills and a superior customer-oriented attitude
  • Must demonstrate strong and broad knowledge of aircraft systems and avionics sub-systems
  • Must possess proficiency using personal computers and Microsoft Office
  • Must be positive, detail oriented, organized, team oriented and a driven problem solver, multi-tasker, and self-starter with the ability to prioritize and lead in a fast paced, deadline-driven environment
  • Flexibility to travel (10% of time or less)

Desired Qualifications
  • 4-year technical degree
  • Previous avionics experience in a Garmin distributor facility or an aircraft maintenance facility and/or an aircraft manufacturing environment
  • Pilot's License
  • Experience troubleshooting and installing Garmin avionic systems

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits

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