Technical Support Engineer Jobs in Arkansas (NOW HIRING)

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019–2025); Best Places to Work in Arkansas (2020, 2023, 2025); Best Places to Work in Oklahoma (2022–2025); Best Places to Work in Missouri (2023 and 2026); Best Places to Work in Colorado (2025); Forbes America’s Best Small Employers (2023); and, most recently, Proud and Purposeful Employer (2026).

Summit is a growing natural gas utility that’s committed to delivering reliable energy to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting opportunity for a SAP Technical Developer (SGL17). This position offers flexibility to work remotely from Texas or in a hybrid capacity from one of our offices in Arkansas.

POSITION SUMMARY

The SAP Technical Developer is responsible for implementing and supporting the SAP ecosystem at Summit Utilities, with a primary focus on SAP IS-U. The ideal candidate will bring experience across a broad range of SAP technologies including SAP S/4HANA, SAP BTP, and cloud-based SAP products. This role also includes technical leadership responsibilities, integration of third-party solutions, and migrating new acquisitions into the Summit ERP environment.

PRIMARY DUTIES AND RESPONSIBILITIES

• Develop SAP technical solutions aligned with business and functional requirements.
• Collaborate with system integrators and SAP to define technical approaches and architecture.
• Estimate work effort to support team planning and project management.
• Participate in code reviews and provide constructive feedback.
• Design, implement, and support Summit’s ERP landscape, ensuring high availability and disaster readiness.
• Execute full software development lifecycle including requirements analysis, configuration, development, testing, debugging, conversion, and deployment.
• Provide ongoing technical support and continuous improvement for ERP systems.
• Serve as a technical lead within project delivery teams.
• Mentor and coach junior developers and team members.
• Lead ERP integrations for newly acquired entities to ensure seamless transitions.

EDUCATION AND WORK EXPERIENCE

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent combination of education and experience.
• SAP or ERP certifications preferred.
• Minimum of 5 years of SAP IS-U ABAP development experience is required.
• Broad understanding of SAP IS-U components including FI, CO, FICA, DM, EAM, C4C.
• Experience with collective accounts, data migration, and conversion projects.
• At least 2 years of experience with SAP S/4HANA implementation and support.
• Strong understanding of SAP IS-U business processes and integration points.
• Experience with SAP Fiori apps, SAP BTP, and SAP Private Cloud Edition preferred.
• Familiarity with cloud deployments (Azure or AWS).
• Previous experience in the utility industry is highly desirable.

 KNOWLEDGE, SKILLS, ABILITIES

• Deep understanding of Meter to Cash lifecycle, Business and Technical Master Data, Customer Interaction, Billing, Meter Reading, Disconnections/Reconnections, and Bill Print processes.
• Proven experience in designing and implementing best practice SAP IS-U solutions.
• Strong experience with REST/API/OData services.
• Familiarity with integrated SAP platforms like SAP C4C, FSM, Ariba, Concur, and Integration Suite is a plus.
• Excellent communication and interpersonal skills; must be able to build trusted advisor relationships across IT and business stakeholders.
• Strong presentation, facilitation, and conflict resolution abilities.
• Ability to manage multiple projects and priorities in a dynamic, fast-paced environment.
• Analytical mindset with strong problem-solving abilities.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. 

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.