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Summit Utilities

Summit Utilities

60 jobs near Columbus, OH

Summit Utilities Inc

Dispatcher

Maumelle, AR · On-site

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and ...

Summit Utilities Inc

Principal Accountant

Lebanon, MO · On-site

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019 ...

Summit Utilities Inc

Principal Accountant

Maumelle, AR · On-site

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019 ...

Summit Utilities Inc

Principal Accountant

Lawton, OK · On-site

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019 ...

Summit Utilities Inc

Principal Accountant

Branson, MO · On-site

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019 ...

Summit Utilities Inc

Principal Accountant

Portland, ME · On-site

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019 ...

Summit Utilities Inc

Principal Accountant

TX · Remote

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019 ...

Summit Utilities Inc

SAP Technical Developer

TX · Remote

Summit is a growing natural gas utility that's committed to delivering reliable energy to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit ...

Summit Utilities Inc

Principal Accountant

Denver, CO · On-site

$89K - $111K/yr

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019 ...

Summit Utilities Inc

C&M Technician 1

Conway, AR · On-site

$17.50 - $24/hr

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019 ...

Summit Utilities Inc.

$89 - $111/hr

Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part ...

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Dispatcher

Summit Utilities Inc

Maumelle, AR • On-site

Full-time

Medical, Dental, Vision

Posted 11 days ago

Key responsibilities

  • Answers phone calls and performs call-ahead requests for field technicians.

  • Receives and dispatches emergency calls, emergency locates, and customer complaints following company procedures.

  • Routes work to service technicians, monitors and reroutes orders as needed, and prioritizes work orders.

Job description

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.

Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting opportunity open for a Dispatcher based in Maumelle, AR.

POSITION SUMMARY

The Dispatcher monitors, dispatches, and load balances work orders to field personnel to utilize field resources safely and efficiently. Monitors and responds to requests for information. Provides communication between customer service representatives and field personnel.

3rd Shift Dispatcher

Hours: 11:00 PM - 7:00 AM
Works (Monday – Friday)

PRIMARY DUTIES AND RESPONSIBILITIES

  • Answers phone calls and perform call-ahead requests for field technicians.
  • Receives and dispatches emergency calls, emergency locates and customer complaints while ensuring that company procedures are followed.
  • Dispatches orders via Mobile Data and/or radio.
  • Coordinates daily operational requirements between local supervision and service technicians.
  • Routes work to service technicians.
  • Monitors orders and reroutes as needed.
  • Prioritizes work orders.
  • Documents work orders.
  • Resolves scheduling issues between the company’s Call Center, customers, and supervision to achieve optimum results.
  • Monitors daily reconciliation of all priority calls.


EDUCATION AND WORK EXPERIENCE

  • High school diploma or General Equivalency Diploma
  • 2+ years of customer service or clerical experience using computerized systems.
  • Desired skills, one year’s experience with SAP or a mobile data dispatching system and at least one year’s experience in/or supporting gas distribution operations or at least one year of equivalent dispatching experience.

 KNOWLEDGE, SKILLS, ABILITIES 

  • Excellent verbal and written communication skills
  • Computer skills to include MS Office 
  • Ability to multi-task in a fast-paced environment 
  • Basic mathematical skills
  • Ability to reason logically and methodically. 
  • A calm and compassionate demeanor 
  • Ability to work independently and address emergency situations. 

The position is covered under the D.O.T. regulations and Summit Utilities Drug and Alcohol Policy and is, therefore, subject to all terms of the Policy, including the random selection for drug testing. 

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. 

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.