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Software Support Analyst Jobs in California (NOW HIRING)

ICONMA

Fleet Support Analyst

Atwater, CA · On-site

Job Summary : ICONMA is seeking a Fleet Support Analyst for their client, an AV Manufacturing ... Leverage your knowledge of autonomous vehicle systems, robotics, and software to quickly analyze ...

crescent

Network Support Analyst

Los Angeles, CA

Job Summary The Network Support Analyst is responsible for maintaining data communications ... Maintains inventory of all hardware and software resources * Proactively provides patch management ...

EROS Technologies, Inc.

Desktop Support Analyst

Sunnyvale, CA · On-site

$27.25 - $36.75/hr

Job Title: - Desktop Support Analyst (513708) Location: - Sunnyvale, CA (94085) Duration: - 1 Year ... configure software Set up and configure printers, scanners, and other peripherals Maintain and ...

Napa Valley College

Application Support Analyst

Napa, CA · On-site

$81K - $114K/yr

DESCRIPTION Napa Valley College is seeking an Applications Support Analyst for the Institutional ... Maintains software applications for functional areas of the college (e.g business applications ...

PIH Health

Desktop Support Analyst - Senior

Whittier, CA · On-site

... software; also supports a variety of other requests. In addition, the role is expected to directly ... The Desktop support analyst utilizes the existing knowledge base documentation wherever possible ...

PIH Health

Desktop Support Analyst - Senior

Whittier, CA · On-site

$65 - $90/hr

... software; also supports a variety of other requests. In addition, the role is expected to directly ... The Desktop support analyst utilizes the existing knowledge base documentation wherever possible ...

cathaybank

Applications Support Analyst

Rosemead, CA · On-site

$36.05 - $43.27/hr

Integrate software and computer systems by analyzing and developing specifications that address business functions and workflow. * Maintain application system supports documentation on a regular ...

PIH Health

Desktop Support Analyst - Senior

Whittier, CA · On-site

$33.35 - $56.95/hr

... software; also supports a variety of other requests. In addition, the role is expected to directly ... The Desktop support analyst utilizes the existing knowledge base documentation wherever possible ...

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All JobsSoftware Support Analyst JobsSoftware Support Analyst Jobs in California

Software Support Analyst information

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$16

$31

$73

How much do software support analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for software support analyst in California is $31.71, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $40.10 per hour, depending on experience, location, and employer.

What is a software support analyst?

A Software Support Analyst is a professional who assists users with issues related to software applications. They troubleshoot problems, answer user queries, and work with development teams to resolve technical issues. Their responsibilities often include diagnosing software faults, providing guidance on system use, and ensuring that clients have a positive experience with the software. They may also document solutions and contribute to knowledge bases to help prevent future issues. Typically, Software Support Analysts work in IT departments, software companies, or help desk environments.

What are the key skills and qualifications needed to thrive as a software support analyst, and why are they important?

To thrive as a Software Support Analyst, you need a solid understanding of software troubleshooting, IT fundamentals, and customer service, often supported by a degree in computer science or related experience. Familiarity with ticketing systems, remote support tools, and knowledge base platforms is typically required, and certifications like CompTIA A+ or ITIL can be advantageous. Strong communication, problem-solving abilities, and patience are essential soft skills for translating technical information and resolving user issues. These skills are crucial for efficiently diagnosing problems, ensuring user satisfaction, and maintaining seamless software operations.

What are some common challenges faced by software support analysts and how can they be addressed?

Software Support Analysts often encounter challenges such as troubleshooting complex technical issues, managing multiple support tickets simultaneously, and communicating effectively with users who have varying levels of technical expertise. To address these challenges, it's important to develop strong problem-solving skills, stay organized through effective ticket management systems, and practice clear, empathetic communication. Additionally, collaborating closely with development and QA teams can help resolve recurring issues and improve overall product quality.

What are popular job titles related to Software Support Analyst jobs in California?

For Software Support Analyst jobs in California, the most frequently searched job titles are:

What job categories do people searching Software Support Analyst jobs in California look for?

The top searched job categories for Software Support Analyst jobs in California are:

What are popular job titles related to Software Support Analyst jobs in CA?

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Software Support Analyst jobs near you
Infographic showing various Software Support Analyst job openings in California as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,960 per year, or $31.7 per hour.

Fleet Support Analyst

Alpha Consulting Corp.

Atwater, CA • On-site

Full-time

Re-posted 14 days ago

Job description

Job Summary:
Alpha Consulting Corp. is seeking a Fleet Support Analyst to engage in the operational uptime of their fleet. The role involves live troubleshooting of hardware and software issues, interfacing with operators, and documenting troubleshooting details in Jira for the Fleet Support Engineering team.
Responsibilities:
• Point of contact for real-time escalation of fleet issues.
• Perform initial diagnosis and troubleshooting: Leverage your knowledge of autonomous vehicle systems, robotics, and software to quickly analyze telemetry data, identify potential root causes, and implement preliminary diagnostic procedures.
• Escalate unresolved issues and ensure timely intervention by higher-level teams.
• Document issue resolution processes: Capture detailed records of troubleshooting steps, findings, and solutions to inform future training and system improvements.
• Analyze historical data and identify trends: Utilize data analytics tools to identify recurring issues, predict potential problems, and proactively implement preventive measures.
• Communicate effectively and build trust: Collaborate seamlessly with diverse stakeholders, providing clear and concise updates to passengers, operators, engineers, and management teams.
• Support on-call rotation with the possibility of days, swing, and mid-shift.
Qualifications:
Required:
• Minimum 2 years of experience in technical troubleshooting, ideally within the automotive or transportation industry.
• Strong analytical and problem-solving skills with the ability to think critically under pressure.
• Excellent communication and collaboration skills, able to effectively communicate complex technical information to both technical and non-technical audiences.
• Demonstrated proficiency in data analysis and interpretation.
• Ability to work independently and manage multiple tasks concurrently in a fast-paced environment.
• Strong commitment to safety and adherence to strict quality standards.
• Prior work experience in the industry.
• Applicants must be able to work directly for Artech on W2.
Preferred:
• Experience with electric vehicle technology.
• Experience with remotely supporting vehicle troubleshooting.
• Hands-on experience with vehicle hardware.
• Experience with Linux & Python-based programming systems for fleet-level data processing.
• Experience with software that interfaces with hardware.
Company:
Alpha Consulting Corp. has been exceeding expectations in the IT, pharmaceutical, and clinical staffing business since 1994. Founded in 1994, the company is headquartered in East Brunswick, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Alpha Consulting logo

About Alpha Consulting

Sourced by ZipRecruiter

Alpha Consulting is headquartered in East Brunswick, NJ, US and operates in the consulting sector. As a high-visibility consultant in the IT and pharmaceutical services industry, they deliver comprehensive project, process, and applications management solutions to businesses across these sectors. Empowering their clients to achieve their objectives through innovative and cost-effective strategies is the core belief of Alpha. Their mission is to offer experienced consulting and IT services that help clients attain their business objectives by seamlessly bridging the gap between business goals and technology implementation.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

East Brunswick, NJ, US

Year founded

1994

Social media

Facebook

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