ZipRecruiter

Log In

1

Software Support Analyst Jobs in California (NOW HIRING)

cathaybank

Applications Support Analyst

Rosemead, CA

$36.05 - $43.27/hr

Integrate software and computer systems by analyzing and developing specifications that address business functions and workflow. * Maintain application system supports documentation on a regular ...

PIH Health

Desktop Support Analyst - Senior

Whittier, CA · On-site

... software; also supports a variety of other requests. In addition, the role is expected to directly ... The Desktop support analyst utilizes the existing knowledge base documentation wherever possible ...

cathaybank

Applications Support Analyst

Rosemead, CA · On-site

$36.05 - $43.27/hr

Integrate software and computer systems by analyzing and developing specifications that address business functions and workflow. * Maintain application system supports documentation on a regular ...

Internova Travel Group

Technical Support Analyst

Beverly Hills, CA · Hybrid

$18.41 - $30.21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support various software packages including Microsoft Office, anti-virus, backup, email clients ... Evaluate documented resolutions and analyze trends for ways to prevent future problems. * Build ...

US Tech Solutions

Desktop Support Analyst

Sunnyvale, CA

$27.25 - $36.75/hr

The Desktop Support Analyst is responsible for installing, configuring, troubleshooting, and ... configure software Set up and configure printers, scanners, and other peripherals Maintain and ...

College Track

Technical Support Analyst

Oakland, CA

$78K - $95K/yr

  • Medical

  • PTO

Technical Support Analyst Location: Hybrid - Oakland, CA Type: Full-time Compensation: $78,000-$95 ... Carefully evaluate, test, and deploy changes to software, processes, and hardware. * Analyze logs ...

College Track

Technical Support Analyst

Oakland, CA · On-site

$78K - $95K/yr

  • Medical

  • PTO

Technical Support Analyst Location: Hybrid - Oakland, CA Type: Full-time Compensation: $78,000-$95 ... Carefully evaluate, test, and deploy changes to software, processes, and hardware. * Analyze logs ...

AutoZone

Systems Support Analyst

Elk Grove, CA · On-site

$39.42 - $65.82/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Systems Support Analyst provides intermediate to advanced (Tier 2-3) technical support for ... More than 400,000 technicians trust ALLDATA's industry-leading software solutions for faster ...

AutoZone

Systems Support Analyst

Elk Grove, CA · On-site

$39.42 - $65.82/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Systems Support Analyst provides intermediate to advanced (Tier 2-3) technical support for ... More than 400,000 technicians trust ALLDATA's industry-leading software solutions for faster ...

previous pagenext page

Showing results 21-40

All JobsSoftware Support Analyst JobsSoftware Support Analyst Jobs in California

Software Support Analyst information

See California salary details

$16

$31

$73

How much do software support analyst jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for software support analyst in California is $31.71, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $40.10 per hour, depending on experience, location, and employer.

What is a software support analyst?

A Software Support Analyst is a professional who assists users with issues related to software applications. They troubleshoot problems, answer user queries, and work with development teams to resolve technical issues. Their responsibilities often include diagnosing software faults, providing guidance on system use, and ensuring that clients have a positive experience with the software. They may also document solutions and contribute to knowledge bases to help prevent future issues. Typically, Software Support Analysts work in IT departments, software companies, or help desk environments.

What are the key skills and qualifications needed to thrive as a software support analyst, and why are they important?

To thrive as a Software Support Analyst, you need a solid understanding of software troubleshooting, IT fundamentals, and customer service, often supported by a degree in computer science or related experience. Familiarity with ticketing systems, remote support tools, and knowledge base platforms is typically required, and certifications like CompTIA A+ or ITIL can be advantageous. Strong communication, problem-solving abilities, and patience are essential soft skills for translating technical information and resolving user issues. These skills are crucial for efficiently diagnosing problems, ensuring user satisfaction, and maintaining seamless software operations.

What are some common challenges faced by software support analysts and how can they be addressed?

Software Support Analysts often encounter challenges such as troubleshooting complex technical issues, managing multiple support tickets simultaneously, and communicating effectively with users who have varying levels of technical expertise. To address these challenges, it's important to develop strong problem-solving skills, stay organized through effective ticket management systems, and practice clear, empathetic communication. Additionally, collaborating closely with development and QA teams can help resolve recurring issues and improve overall product quality.

What are popular job titles related to Software Support Analyst jobs in California?

For Software Support Analyst jobs in California, the most frequently searched job titles are:

What job categories do people searching Software Support Analyst jobs in California look for?

The top searched job categories for Software Support Analyst jobs in California are:

What are popular job titles related to Software Support Analyst jobs in CA?

For Software Support Analyst jobs in CA, the most frequently searched job titles are:

Software Support Analyst jobs near you
Infographic showing various Software Support Analyst job openings in California as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,960 per year, or $31.7 per hour.

AV Support Analyst

The Rockridge Group

South San Francisco, CA

Full-time

Re-posted 29 days ago

Job description

Client Technology Analyst Role:

FIT Meeting Services supports Webcasting, HD Immersive (Cisco TelePresence) Video Conferencing, Digital Signage, Event Technical A/V Management and Meeting Room Technology Lifecycle.
The Client Technology Analyst must be able understand the technologies of Meeting Services so as to support the infrastructure of the services. Ideally this person has the skills and/or aptitude to learn the lifecycle of Digital Signage, One-Touch Meeting technology and computer schedulers.

On-Site Support Technician Role:

Technician's primary duties will be to provide Global Infrastructure Services
Facilities IT with the necessary resources to configure, reconfigure computers/chrome boxes. We have multiple projects in progress including new GoogleMeets technology rooms utilizing Logitech A/V technology as well as Chrome technology. We also have projects with implementation of AppSpace for digital signage and Chromebox, Chromebit and LG monitors with integrated computers.
The Technician will have knowledge and experience with control products (hardware, some software, and troubleshooting), video conferencing systems including troubleshooting and usage, and some production experience. The technician should have a working knowledge of the AV integration process and most importantly will be able to leverage resources (Integration, Engineering, and Support) in an effort to best support Genentech as it continues to grow. The role must demonstrate effective oral and written communication and will embrace the opportunity of working with Genentech.
We are looking for a Meeting Services Technical Analyst who endeavors to delight our customers and who has a solid background in the support of desktop integrated communication technologies. We need a person who works well with a team (locally and globally) and who is also capable follow up on tasks independently as well as be self-motivated and have the capacity to learn new technology.

  • Two (2+) years’ experience in supporting Audio Visual services and technology
  • Strong communication skills (written and verbal) e
  • Proficient in English and as a global company other languages like Spanish,Chinese or German are a plus
  • Strong customer and service orientation
  • Demonstrated experience in video and webcasting technologies
This position will initially run through 12/31/2019 with the possibility to extend beyond the initial 5 months.