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Social Services Supervisor Jobs (NOW HIRING)

In collaboration with the Director, the Supervisor for Medical Social Services is accountable for the 24-hour management of social services, the management of human, fiscal and other resources, the ...

Reporting to the Assistant Program Director, Connect to Care the Social Services Supervisor , Connect to Care, LINK supervises a team of Case Managers who utilize Harm Reduction and Housing First ...

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Social Services Supervisor information

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How much do social services supervisor jobs pay per year?

As of Aug 30, 2026, the average yearly pay for social services supervisor in the United States is $77,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $88,000.00 per year, depending on experience, location, and employer.

What is a social services supervisor?

Social Services Supervisors are professionals who oversee the work of social workers and other staff in social service agencies. They coordinate services, ensure compliance with regulations, and provide guidance and support to their teams. Their responsibilities often include supervising case management, handling complex cases, conducting staff training, and maintaining records. Social Services Supervisors play a crucial role in ensuring that clients receive high-quality support and that their teams function efficiently and ethically.

How does a social services supervisor typically balance administrative duties with direct support for their team?

A Social Services Supervisor is responsible for overseeing caseworkers and ensuring quality service delivery, which involves a careful balance of administrative tasks and direct team support. Supervisors often review case files, ensure compliance with policies, conduct staff training, and provide guidance on complex cases. They also regularly meet with their team to address challenges, offer mentorship, and facilitate professional development, while allocating time for reporting, planning, and program evaluation. Finding this balance helps maintain high standards of client care and supports the professional growth of staff.

What are the key skills and qualifications needed to thrive as a social services supervisor, and why are they important?

To thrive as a Social Services Supervisor, you need a strong background in social work, counseling, or human services, typically supported by a bachelor’s or master’s degree and relevant licensure. Familiarity with case management software, reporting tools, and regulations governing social services is essential. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and supporting clients. These competencies ensure effective program delivery, staff guidance, and compliance with policies that protect vulnerable populations.

What is the difference between Social Services Supervisor vs Social Worker?

AspectSocial Services SupervisorSocial Worker
CredentialsBachelor's or Master's in Social Work (BSW or MSW), licensure often requiredBachelor's or Master's in Social Work (BSW or MSW), licensure often required
Work EnvironmentSupervisory role overseeing social service teams, administrative tasksDirect client interaction, case management, counseling
Employer & IndustryGovernment agencies, non-profits, healthcare organizationsHospitals, schools, community agencies, non-profits

Social Services Supervisors typically oversee social service teams and handle administrative duties, while Social Workers focus on direct client support and case management. Both roles require similar credentials and work in related environments, but their responsibilities differ in scope and focus.

More about Social Services Supervisor jobs

What cities are hiring for Social Services Supervisor jobs?

Cities with the most Social Services Supervisor job openings:

Who are the top companies hiring for Social Services Supervisor jobs?

The top employers for Social Services Supervisor jobs are:

What states have the most Social Services Supervisor jobs?

States with the most job openings for Social Services Supervisor jobs include:

What job categories do people searching Social Services Supervisor jobs look for?

The top searched job categories for Social Services Supervisor jobs are:

Infographic showing various Social Services Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $77,966 per year, or $37.5 per hour.

Social Services Supervisor 1 - PCN #14400

Chillicothe, OH • On-site

$27 - $38.80/hr

Full-time

Posted 9 days ago


Job description

Description
Social Services Supervisor 1 (Screening Unit) - Child Protective Services Division
Job Location: Chillicothe, OH - Ross County
Probationary Hourly Rate: $27.00
(1-Year Probationary Period)
Mid-Probationary Hourly Rate: $28.50
Post Probationary Hourly Rate: $30.09
Pay Range: $27.00-$38.80
Internal Applicants: Refer to the compensation policy.
External Applicants: Pay is negotiable based on like work experience and education.
ESSENTIAL FUNCTIONS: Under general supervision of higher level administrators assists in the planning, implementation & administration of Child Welfare programs, policies & procedures including compliance with CPOE, MEPA & child welfare best practice standards, especially with regard to Screening, developing routine procedures as necessary to ensure efficiency & effectiveness of work flow to provide protective & supportive services to the public within the parameters established under Federal, State & local laws, rules & regulations. Provides direct supervision of Child Welfare personnel to ensure that policies & procedures are carried out in accordance with all applicable laws, rules & regulations (e.g.: observes, analyzes & plans work, monitors work flow & assigns duties, schedules staff to effectively cover work needs, assists with difficult cases & reviews legal issues, conducts staff meetings. Development and oversight of the CANS assessment and QRTP placement process. Development and oversight of a family team meeting process. Oversight of the IV-E and unit support workers.
Instructs, schedules for training &/or trains staff in established procedures, develops training, creates training program & materials for transfer of learning of subject, administers testing method to ensure comprehension, notes success & failure of trainees & addresses appropriately specifically with onboarding new staff.
Maintains records of assigned staff performance & observed work behaviors, utilizes records to accurately reflect documented performance & behavior on performance evaluations, promotes communication, mentoring & development of staff; recommends & administers discipline (e.g.: verbal, written, suspension, dismissal) to affect positive change when appropriate following established disciplinary procedures, provides adjustments & solutions to grievances at the supervisory level in accordance with the Personnel Policy Manual (PPM), recommends & administers rewards to recognize positive staff performance, receives reports of & investigates accidents/injuries, ensures proper notification occurs & forms are completed per policy, recommends approval or denial of leave requests per PPM, keeps Administrator & Human Resources (HR) properly informed of employee concerns & needs).
Reviews legal issues with agency legal representatives, participates &/or testifies in court hearings as subpoenaed or assigned. Participates in interview teams as assigned, interviews applicants, participates in discussion & makes recommendation for hire, transfer, promotion & assignment. Provides input as requested or assigned regarding staffing needs relative to layoffs, job abolishment & recall. Stays current on regulations & services relating to children & families. Must be available to be on-call 24 -hour services on a scheduled basis (e.g. on weekends, holidays, after business hours) and attends and participates in evening hours and meetings as needed.
Coordinates with other agencies & community providers, resources & services to facilitate community-based planning effort to design, develop & implement programs to provide system of care among agencies; oversees strategic planning & identifies gaps in service delivery, designing & improving programs to meet those gaps & ensure continuity of programs; oversees data warehouse of information relative to documenting & gauging success of cross system service delivery. Attends &/or conducts meetings & training sessions with staff, the public & other community providers to inform &/or give & receive information on programs, services, needs, policy, procedure & techniques, & promote agency mission.
Exhibits regular & predictable attendance.
NON-ESSENTIAL FUNCTIONS: All other duties as assigned by director or designee.
Requirements
Minimum Qualifications
  1. Two years experience as a Social Services Worker 2, or
  2. Completion of undergraduate major core coursework or two years technical training in behavioral science, social science, early childhood development technology, education or related field. Also requires two years experience in a position similar to a Social Services Worker 2, or
  3. Two courses in adult psychology one of which must be in the area of gerontology or twelve months experience, two courses or twelve months experience in child psychology, two courses in social welfare or other sociology related topic or twelve months experience, two course or twelve months experience in counseling, one course or six months experience in interviewing techniques, one course or six months experience in domestic violence, and one course or six months experience in courtroom procedures. Also requires two years experience in a position similar to a Social Services Worker 2, or
  4. Education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

For employment to continue, a person must obtain a job-related bachelor's degree not later than five years after the date of employment with the agency commences.
NOTE: All liability and responsibility for determining "human services-related studies" or "human services-related occupation" rests with the employing agency.
Additional Requirements:
The applicant must have a valid driver's license, required auto insurance, and an acceptable motor vehicle report.
Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every five years following, including but not limited to the following systems:
  • State Automated Child Welfare Information System (SACWIS)
  • Ohio Bureau of Criminal Identification Investigation (BCI) / FBI
  • Local Law Enforcement

In-Service Training Requirements:
Ohio Revised Code Rule 5101:2-33-56 Training requirements for PCSA supervisors
Ohio Administrative Code Rule 5101:2-33-56 Training requirements for PCSA supervisors. Effective: January 15, 2024 (A) As used in this rule, "supervisor" is defined in rule 5101:2-1-01 of the Administrative Code. (B) Public children services agency (PCSA) supervisors are to complete supervisory core training offered by the Ohio child welfare training program (OCWTP), including core course(s) in screening reports of child abuse, neglect, or dependency, during their first year of continuous employment as a supervisor. (C) PCSA supervisors are to complete thirty hours of annual in-service training and/or coaching after their first year of continuous employment as part-time or full-time supervisors. The training and/or coaching activities are to be in areas relevant to the supervisor's assigned duties, approved by the PCSA director or designee, and entered into the statewide learning management system (LMS). (D) PCSA supervisors are to complete an approved domestic violence training and an approved human trafficking training listed within the statewide LMS. (1) PCSA supervisors hired after January 1, 2007, are to complete these trainings within two years of continuous employment as a supervisor if hired or promoted as a supervisor. (2) PCSA supervisors who completed a domestic violence and a human trafficking training already recorded in the statewide LMS are exempt from this requirement. (E) The PCSA director or designee shall work with each supervisor to complete the individual training needs assessment (ITNA) and follow the instructions set forth by the OCWTP for submission. The ITNA for a supervisor is to be completed at least once every two years. Training needs of a supervisor shall be based upon the following: (1) Prior background, performance, and experience of the supervisor. Page 1(2) Relevant assigned job duties and responsibilities of the supervisor. (3) Competencies the supervisor and the immediate supervisor identify as needs. (F) The supervisor and their immediate supervisor shall jointly develop a training plan. This training plan will be accessible within the statewide LMS. The PCSA may contact the OCWTP regional training centers for assistance in identifying appropriate training and/or coaching activities for the supervisor. For supervisors subject to the provisions of rule 5101:2-20-07 of the Administrative Code, at least six hours of the required thirty hours of ongoing training are to be courses related to adult protective services (APS). (G) The PCSA is to be responsible for the following: (1) Ensuring newly hired or promoted PCSA supervisors are provisioned into the statewide LMS within thirty days of the date of employment as a supervisor commences. (2) Maintaining all work-related education and training records for PCSA supervisors and following the instructions set forth by the OCWTP for submission.