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Shared Service Jobs (NOW HIRING)

We have an opportunity for a HR Shared Services Director to join our Golden Valley, MN team. You ... Service Delivery Design and Optimization: * Oversee usage and optimization of the design of Workday ...

Senior Product Manager, Shared Platform

Boulder, CO · On-site +1

$131.20K - $173.20K/yr

Shared services are infrastructure with a direct human experience. They touch more users, more often, than almost any other part of the product - and because they're shared, getting them right (or ...

Senior Product Manager, Shared Platform

Boulder, CO · On-site +1

$131.20K - $173.20K/yr

Shared services are infrastructure with a direct human experience. They touch more users, more often, than almost any other part of the product - and because they're shared, getting them right (or ...

Manager Finance Shared Services

Waukesha, WI · On-site

$89.10K - $116.60K/yr

Expertise in a variety of shared service concepts (AP/AR), practices, and procedures * Proficient with MS Office, Excel specifically; and must have knowledge of basic Excel formatting and formulas ...

Manager Finance Shared Services

Waukesha, WI · On-site

$89.10K - $116.60K/yr

Expertise in a variety of shared service concepts (AP/AR), practices, and procedures * Proficient with MS Office, Excel specifically; and must have knowledge of basic Excel formatting and formulas ...

The incumbent must lead the implementation of a scalable shared service model that supports the diverse and evolving post-award needs of 11 divisions within the Department of Medicine, each managing ...

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Shared Service information

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How much do shared service jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for shared service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Shared Services role, and why are they important?

To thrive in a Shared Services role, you need strong analytical abilities, process improvement knowledge, and a relevant educational background such as business administration or finance. Familiarity with ERP systems like SAP or Oracle, and certifications in Lean Six Sigma or process management are often required. Excellent communication, customer service orientation, and teamwork are essential soft skills to effectively support internal clients and collaborate across departments. These skills ensure efficiency, consistency, and high-quality service delivery across the organization.

How does working in a Shared Service role typically involve collaboration across different departments?

In a Shared Service role, you will frequently collaborate with multiple departments such as HR, finance, procurement, and IT to deliver standardized processes and services. This cross-functional interaction is essential for streamlining operations, resolving issues, and ensuring consistency across the organization. You can expect to participate in regular meetings, handle inquiries from various teams, and contribute to process improvement initiatives, which can provide valuable exposure to diverse business functions. This collaborative environment not only develops your communication and problem-solving skills but also opens up opportunities for career growth within different areas of the organization.

What are shared services?

Shared services refer to the consolidation of business operations that are used by multiple parts of the same organization. Typically, functions like human resources, finance, IT, or procurement are centralized to improve efficiency, reduce costs, and ensure consistency across the company. By pooling resources and standardizing processes, organizations can streamline workflows and focus more on their core activities. Shared services can be managed internally or outsourced to third-party providers. This model is commonly used in large organizations looking to optimize their support functions.

What is the difference between Shared Service vs Customer Service Representative?

AspectShared ServiceCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCentralized corporate offices, multiple departmentsCall centers, retail locations, or online support channels
Employer & Industry UsageLarge corporations across various industriesRetail, telecommunications, finance, and service sectors
Common Search & ComparisonYesYes

Shared Service roles focus on consolidating support functions like HR, finance, or IT within a company, often in a centralized setting. Customer Service Representatives directly interact with customers to resolve issues or provide information. While both roles involve service delivery, Shared Service is more internally focused on supporting business operations, whereas Customer Service Representatives primarily serve external clients.

More about Shared Service jobs
What cities are hiring for Shared Service jobs? Cities with the most Shared Service job openings:
What are the most commonly searched types of Shared Service jobs? The most popular types of Shared Service jobs are:
What states have the most Shared Service jobs? States with the most job openings for Shared Service jobs include:
Infographic showing various Shared Service job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 63% Full Time, 7% Part Time, 2% Temporary, 21% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.
Administrative Assistant II (Shared Service's)

Administrative Assistant II (Shared Service's)

The University of Texas at Arlington

Arlington, TX • On-site

$16.25 - $21.75/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


University Of Texas At Arlington rating

7.3

Company rating: 7.3 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

283rd of 532 rated colleges and universities


Job description

Posting Details
Position Information
Posting Number
S06806P
Position Title
Administrative Assistant II (Shared Service's)
Department
Liberal Arts
Location
Arlington
Position Status
Full-time
Work Schedule
Monday - Friday; 8:00AM - 5:00PM
Salary
Salary is commensurate based on qualifications and relevant experience.
Pay Basis
Bi-weekly
Job Summary
The Administrative Assistant II will perform administrative duties related to personnel, budgeting, travel, fund management, and procurement. Provides skilled administrative support to the Office Administrator, Business Operations Manager, College Business Officer, Department Chairs, and various COLA centers. Provides guidance to department administrative personnel. Handles confidential and sensitive materials. Manages time, prioritizes, and performs successfully with minimum supervision. Must stay abreast of all UTA policies and procedures and be prepared to serve as backup to other staff and train new team members when required. Requires a broad understanding of organization operations, organizational procedures, and personnel.
Essential Duties and Responsibilities
  • Oversees the daily office operations of a business or academic unit.
  • Serves as a liaison and acts on behalf of administrator in dealings with internal and external clients.
  • Serves as the point of contact for office.
  • Performs a variety of administrative duties for the department.
  • Answers questions and resolves problems regarding the business unit.
  • Ensures compliance with internal and external policies and procedures.
  • Reviews and approves financial transactions including purchase orders, vouchers, deposits, transfer of funds and pro card transactions.
  • May perform monthly reconcilement of pro cards.
  • Coordinates travel arrangements and prepares expense vouchers and expense reimbursements.
  • May track and maintain departmental financial accounts (i.e., cost centers, grants, etc.).
  • Processes and maintains various personnel records (e.g., appointments, change of status, leave requests, terminations, etc.).
  • May act as departmental timekeeper.
  • Composes correspondence on behalf of supervisor or under own signature.
  • Assist with meeting logistics including room scheduling, ordering of food, arranging for accommodations such as chairs, tables, marker boards, AV equipment, etc.
  • May direct the work of other clerical staff by assigning duties.
  • Performs other duties assigned.

Minimum Qualifications
  • High school diploma or equivalent.
  • Four (4) years of experience providing secretarial or administrative support in increasingly demanding positions or an equivalent mix of education and relevant experience in similar role.

Preferred Qualifications
  • Bachelor's degree in communication, General Studies, or Business.
  • Experience with department budgets.
  • Experience processing basic financial transactions.
  • Experience with PeopleSoft.
  • Experience with University of Texas at Arlington policies and procedures.

Knowledge, Skills and Abilities
  • Ability to utilize Microsoft Office Suite.
  • Knowledge of standard office practices and procedures.
  • Ability to maintain accurate records.
  • Skilled in written and oral communication skills.
  • Ability to independently resolving routine and complex problems and make decisions.
  • Ability to draft, read and comprehend a variety of correspondence.
  • Ability to manage time effectively and prioritize work.
  • Skilled in preparing clear and concise reports, correspondence, and other written materials.
  • Skilled in conflict resolution, using tact, discretion, initiative, and independent judgment within established guidelines.
  • Skilled in researching, compiling, and summarizing a variety of informational, financial, and statistical data and materials.
  • Skilled in applying logical thinking to solve problems or accomplish tasks.
  • Understanding, interpreting, and communicating complicated policies, procedures, and protocols.

Other Requirements
Workplace and Eligibility Conditions
Benefits Eligible
Yes
Benefits at UTA
We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefits
To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
CBC Requirement
It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.
EEO Statement
It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University's compliance with this policy.
University Information
The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 "Very High Research Activity" institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times' "Best for Vets: Colleges" and is the top university in North Texas for its graduates' salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 - including leaders at many of the 24 Fortune 500 companies headquartered in North Texas - UTA contributes an estimated $29 billion annually to the Texas economy.
UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university's strategic growth and commitment to serving the broader community. Furthermore, UTA has launched the RISE 100 initiative, aiming to recruit 100 new tenure-system faculty to strengthen its research enterprise and leadership in key academic areas. Learn more at https://www.uta.edu/administration/president/strategic-plan/rise100.
This is an exciting time to join UTA and contribute to its bold vision for the future.
ADA Accommodations
The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.
Posting Detail Information
Number of Vacancies
1
Open Until Filled
Minimum Number of References Required
3
Maximum Number of References Accepted
3
Special Instructions to Applicants
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

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