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Shared Service Jobs (NOW HIRING)

MetalTek

Manager, Accounting & Shared Service

Waukesha, WI · On-site

$107K - $161K/yr

MetalTek International is seeking a hands-on Manager, Accounting & Shared Services to lead our corporate Shared Services team in Waukesha, WI. This is a key accounting leadership role responsible for ...

The Holmstad

$25.52 - $35.13/hr

They will act as a liaison between community leaders and Central Office Shared Services to help with monthly revenue and expense cycle management as well as support the monthly financial close. This ...

Towson University

Manager of Shared Services

Campus, IL · Hybrid

Develops, implements, and maintains shared-service operational procedures. * Oversees operational workflows for travel, payroll coordination, scheduling, purchasing, facilities coordination, event ...

Towson University

Manager of Shared Services

Towson, MD · On-site

$77K/yr

The Manager of Shared Services in the Division of Research provides administrative oversight of ... The Division of Research empowers research at TU by providing the leadership, service, partnerships ...

Pentair

HR Shared Services Director

Golden Valley, MN · On-site

We have an opportunity for a HR Shared Services Director to join our Golden Valley, MN team. You ... Service Delivery Design and Optimization: * Oversee usage and optimization of the design of Workday ...

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How much do shared service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for shared service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Shared Service vs Customer Service Representative?

AspectShared ServiceCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCentralized corporate offices, multiple departmentsCall centers, retail locations, or online support channels
Employer & Industry UsageLarge corporations across various industriesRetail, telecommunications, finance, and service sectors
Common Search & ComparisonYesYes

Shared Service roles focus on consolidating support functions like HR, finance, or IT within a company, often in a centralized setting. Customer Service Representatives directly interact with customers to resolve issues or provide information. While both roles involve service delivery, Shared Service is more internally focused on supporting business operations, whereas Customer Service Representatives primarily serve external clients.

How does working in a Shared Service role typically involve collaboration across different departments?

In a Shared Service role, you will frequently collaborate with multiple departments such as HR, finance, procurement, and IT to deliver standardized processes and services. This cross-functional interaction is essential for streamlining operations, resolving issues, and ensuring consistency across the organization. You can expect to participate in regular meetings, handle inquiries from various teams, and contribute to process improvement initiatives, which can provide valuable exposure to diverse business functions. This collaborative environment not only develops your communication and problem-solving skills but also opens up opportunities for career growth within different areas of the organization.

What are the key skills and qualifications needed to thrive in a Shared Services role, and why are they important?

To thrive in a Shared Services role, you need strong analytical abilities, process improvement knowledge, and a relevant educational background such as business administration or finance. Familiarity with ERP systems like SAP or Oracle, and certifications in Lean Six Sigma or process management are often required. Excellent communication, customer service orientation, and teamwork are essential soft skills to effectively support internal clients and collaborate across departments. These skills ensure efficiency, consistency, and high-quality service delivery across the organization.

What are shared services?

Shared services refer to the consolidation of business operations that are used by multiple parts of the same organization. Typically, functions like human resources, finance, IT, or procurement are centralized to improve efficiency, reduce costs, and ensure consistency across the company. By pooling resources and standardizing processes, organizations can streamline workflows and focus more on their core activities. Shared services can be managed internally or outsourced to third-party providers. This model is commonly used in large organizations looking to optimize their support functions.
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Shared Service jobs near you
Manager, Accounting & Shared Service

Manager, Accounting & Shared Service

MetalTek International

Waukesha, WI

$107K - $161K/yr

Other

Posted 10 days ago

Job description

Description

Lead the accounting engine behind a complex manufacturing business.


MetalTek International is seeking a hands-on Manager, Accounting & Shared Services to lead our corporate Shared Services team in Waukesha, WI. This is a key accounting leadership role responsible for payroll, accounts payable, cash application, expense reporting, general accounting, account reconciliations, accruals, month-end close support, financial controls, and service delivery across MetalTek's four manufacturing divisions.

This role is built for a practical, no-nonsense business leader who knows how to lead people, improve processes, solve problems, and create accountability. The right person will bring strong accounting knowledge, manufacturing business sense, and the ability to work directly with Controllers, Finance leaders, Operations, HR, and business stakeholders to ensure accurate, timely, and dependable financial execution.

As the Manager, Accounting & Shared Services, you will lead and develop a team responsible for critical corporate accounting and shared services activities. You will set expectations, manage priorities, remove roadblocks, strengthen controls, improve service levels, and ensure deadlines are met. This role will also support ERP improvements, finance transformation initiatives, process standardization, reporting accuracy, and continuous improvement across people, processes, systems, and technology.

This is not a passive management role. We are looking for a leader who is willing to dig into the details, understand the work, coach the team, address issues directly, and help build a stronger finance function for the future.


What You'll Do

  • Lead the corporate Shared Services team supporting payroll, accounts payable, cash application, expense reporting, general accounting, reconciliations, accruals, and month-end close activities.
  • Manage, coach, and develop employees while creating clear expectations, accountability, and follow-through.
  • Partner with divisional Controllers, Finance leadership, HR, Operations, and business leaders to support accurate and timely financial execution.
  • Ensure balance sheet reconciliations, accruals, journal entries, reporting support, and close-related activities are completed accurately and on time.
  • Strengthen internal controls, standard work, documentation, service levels, and compliance across accounting and shared services processes.
  • Identify and resolve accounting, payroll, AP, cash application, and service delivery issues in a practical and timely manner.
  • Use financial data, ERP systems, Excel, and reporting tools to provide accurate information, analysis, and business support.
  • Drive continuous improvement, process standardization, automation, and finance transformation initiatives.
  • Support ERP implementation, ERP upgrade, system optimization, and technology improvement projects.
  • Build strong working relationships across a multi-site manufacturing organization.

Requirements

What We're Looking For

  • Bachelor's degree in Accounting, Finance, or a related field required.
  • 5+ years of accounting leadership, accounting management, shared services management, or corporate accounting experience.
  • Experience leading employees, setting expectations, managing performance, and developing team capability.
  • Strong knowledge of payroll, accounts payable, general accounting, balance sheet reconciliations, accrual accounting, journal entries, month-end close, financial reporting support, and internal controls.
  • Advanced Excel skills and strong analytical ability.
  • Experience working in an ERP environment.
  • Ability to manage competing priorities, meet deadlines, solve problems, and communicate clearly with accounting and non-accounting stakeholders.
  • Direct, practical leadership style with the ability to address issues, make decisions, and drive accountability.
  • Manufacturing accounting, cost accounting exposure, or multi-site manufacturing experience strongly preferred.
  • CPA license strongly preferred.
  • Experience supporting an ERP implementation, ERP upgrade, finance transformation, automation, or process improvement initiative preferred.

Why MetalTek

MetalTek is a leading manufacturer of high-performance metal castings that support critical industries and demanding applications. This role gives you the opportunity to lead an important finance function, improve how work gets done, and make a direct impact on a business that depends on accurate financial execution, strong controls, and practical leadership.

You will bring MetalTek's values to life by Choosing to Be Safe through strong financial controls and compliance, Making an Impact through ownership and execution, Pushing the Limits through better processes and technology, and Serving Each Other through responsive support and trusted partnerships.


Equal Opportunity Employer, including Veterans and Individuals with Disabilities
Drug-Free Workplace

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