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Shared Service Jobs (NOW HIRING)

SMS group Inc

Shared Service Manager

Pittsburgh, PA · On-site

SMS group Inc. is seeking a Shared Service Manager to oversee core transactional finance functions, including accounts payable, accounts receivable, treasury support, employee expense processing, and ...

Andersen Corporation

Shared Service Analyst

Oak Park, MN · On-site

$69K - $104K/yr

ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...

Andersen

Shared Service Analyst

Oak Park Heights, MN · On-site

$69K - $104K/yr

ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to ...

Accendra

Team Manager Shared Service Ops

$39K - $65K/yr

Shared Services teams are responsible for supporting hundreds of local branch offices across the country. * Manage teams reviewing new patients orders and documentation submitted by referral sources ...

Accendra Health, Inc.

Team Manager Shared Service Ops

$39K - $65K/yr

Shared Services teams are responsible for supporting hundreds of local branch offices across the country. * Manage teams reviewing new patients orders and documentation submitted by referral sources ...

Intuitive

Sr Dir Finance Shared Services

Atlanta, GA · On-site

The shared service teams are responsible for Accounts Receivable (billing, including lease and pay-per-use arrangements, credit, and collections), Accounts Payable, and T&E. The Finance shared ...

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Shared Service information

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How much do shared service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for shared service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is a shared service?

Shared services refer to the consolidation of business operations that are used by multiple parts of the same organization. Typically, functions like human resources, finance, IT, or procurement are centralized to improve efficiency, reduce costs, and ensure consistency across the company. By pooling resources and standardizing processes, organizations can streamline workflows and focus more on their core activities. Shared services can be managed internally or outsourced to third-party providers. This model is commonly used in large organizations looking to optimize their support functions.

How does working in a shared service role typically involve collaboration across different departments?

In a Shared Service role, you will frequently collaborate with multiple departments such as HR, finance, procurement, and IT to deliver standardized processes and services. This cross-functional interaction is essential for streamlining operations, resolving issues, and ensuring consistency across the organization. You can expect to participate in regular meetings, handle inquiries from various teams, and contribute to process improvement initiatives, which can provide valuable exposure to diverse business functions. This collaborative environment not only develops your communication and problem-solving skills but also opens up opportunities for career growth within different areas of the organization.

What are the key skills and qualifications needed to thrive in a shared service role, and why are they important?

To thrive in a Shared Services role, you need strong analytical abilities, process improvement knowledge, and a relevant educational background such as business administration or finance. Familiarity with ERP systems like SAP or Oracle, and certifications in Lean Six Sigma or process management are often required. Excellent communication, customer service orientation, and teamwork are essential soft skills to effectively support internal clients and collaborate across departments. These skills ensure efficiency, consistency, and high-quality service delivery across the organization.

What is the difference between Shared Service vs Customer Service Representative?

AspectShared ServiceCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCentralized corporate offices, multiple departmentsCall centers, retail locations, or online support channels
Employer & Industry UsageLarge corporations across various industriesRetail, telecommunications, finance, and service sectors
Common Search & ComparisonYesYes

Shared Service roles focus on consolidating support functions like HR, finance, or IT within a company, often in a centralized setting. Customer Service Representatives directly interact with customers to resolve issues or provide information. While both roles involve service delivery, Shared Service is more internally focused on supporting business operations, whereas Customer Service Representatives primarily serve external clients.

What are examples of shared services?

Shared services in a job context refer to centralized functions that support multiple departments within an organization, such as human resources, finance, IT, and procurement. These services are designed to improve efficiency and reduce costs by consolidating common functions into a single unit. Employees working in shared services often use specialized tools and processes to deliver consistent support across the organization.
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Shared Service jobs near you
Infographic showing various Shared Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Shared Service Manager

Pittsburgh, PA • On-site

SMS group Inc
See more jobs at SMS group Incexternal

Full-time

Posted 16 days ago

Key responsibilities

  • Oversee and assist in processing banking transactions such as ACH & wire payments, executing letters of credit, performance bonds, hedging transactions and similar instruments

  • Manage accounts payable to ensure accuracy in invoice processing, vendor payments, and vendor management, and ensure timely, accurate payments and compliance with terms

  • Provide oversight of accounts receivable to ensure timely and accurate billing, collections, credit management, and cash application

Job description

SMS group Inc. is seeking a Shared Service Manager to oversee core transactional finance functions, including accounts payable, accounts receivable, treasury support, employee expense processing, and corporate credit card administration.

The role is responsible for ensuring accurate and timely invoice processing, vendor payments, customer billing, collections, cash application, banking transactions, and compliance with payment terms. The Shared Service Manager will also manage vendor relationships, support financial instruments such as ACH payments, wires, letters of credit, performance bonds, and hedging transactions, and serve as a key liaison between finance and other departments.

The position provides leadership and guidance to accounting staff, resolves processing issues, and manages up to eight direct reports. Candidates should have a bachelor’s degree in accounting or a related field, at least five years of progressive accounting experience, knowledge of banking systems and processes, and strong Microsoft Office—particularly Excel—skills. SAP experience is preferred.

SMS group offers an entrepreneurial, innovative, growth-oriented, and inclusive work environment, along with opportunities to participate in company events and charitable initiatives.

What you'll need:

  • Bachelor’s degree in accounting or a related field
  • Five plus of progressive accounting experience
  • Understanding of banking systems, services, and processes
  • Proficiency in Microsoft Office Suite, including Excel
  • Experience with SAP is preferre

What you'll do:

  • Manage accounts payable in respect to accuracy in invoice processing, vendor payments, and vendor management; ensure timely, accurate payments and compliance with terms
  • Assist in processing banking transactions such as ACH & wire payments, executing letters of credit, performance bonds, hedging transactions and similar instruments
  • Supervise accounts receivable with billing, collections, credit management, and cash application
  • Oversee employee expense report and corporate credit card program processing
  • Serve as liaison between AP/AR/treasury and other departments, providing service and resolving issues
  • Provides guidance and direction to the accounting staff to help resolve processing issues
  • Manages up to 8 direct reports
  • Other duties assigned

What we do:

SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source. 

SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law.