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Shared Service Jobs in Tennessee (NOW HIRING)

nasg

Administration - Controller

Pulaski, TN · On-site

The Controller will also liaison with shared service financial staff as required. ESSENTIAL JOB FUNCTIONS * Lead Strategy, Planning, and Management. * Act as Finance Manager/Controller and strategic ...

Amazon

Sr. Program Manager, DSP Shared Services

Nashville, TN · On-site

$112K - $112K/yr

Within the Americas DSP organization, the DSP Shared Services team drives scalable solutions for our DSP and internal partners. We standardize complex tasks for a team of Account Managers to execute ...

Amazon

Sr. Program Manager, DSP Shared Services

Nashville, TN · On-site

$112K - $112K/yr

Within the Americas DSP organization, the DSP Shared Services team drives scalable solutions for our DSP and internal partners. We standardize complex tasks for a team of Account Managers to execute ...

PSG Global Solutions

Master Data Analyst

Knoxville, TN · On-site

Experience in shared service environment a plus Ability to work independently is a must Experience SAP Skills desirable Shared-service experience a plus Market and Business Understanding Must have:

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How much do shared service jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for shared service in Tennessee is $20.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $24.86 per hour, depending on experience, location, and employer.

What is the difference between Shared Service vs Customer Service Representative?

AspectShared ServiceCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCentralized corporate offices, multiple departmentsCall centers, retail locations, or online support channels
Employer & Industry UsageLarge corporations across various industriesRetail, telecommunications, finance, and service sectors
Common Search & ComparisonYesYes

Shared Service roles focus on consolidating support functions like HR, finance, or IT within a company, often in a centralized setting. Customer Service Representatives directly interact with customers to resolve issues or provide information. While both roles involve service delivery, Shared Service is more internally focused on supporting business operations, whereas Customer Service Representatives primarily serve external clients.

How does working in a shared service role typically involve collaboration across different departments?

In a Shared Service role, you will frequently collaborate with multiple departments such as HR, finance, procurement, and IT to deliver standardized processes and services. This cross-functional interaction is essential for streamlining operations, resolving issues, and ensuring consistency across the organization. You can expect to participate in regular meetings, handle inquiries from various teams, and contribute to process improvement initiatives, which can provide valuable exposure to diverse business functions. This collaborative environment not only develops your communication and problem-solving skills but also opens up opportunities for career growth within different areas of the organization.

What are the key skills and qualifications needed to thrive in a shared service role, and why are they important?

To thrive in a Shared Services role, you need strong analytical abilities, process improvement knowledge, and a relevant educational background such as business administration or finance. Familiarity with ERP systems like SAP or Oracle, and certifications in Lean Six Sigma or process management are often required. Excellent communication, customer service orientation, and teamwork are essential soft skills to effectively support internal clients and collaborate across departments. These skills ensure efficiency, consistency, and high-quality service delivery across the organization.

What is a shared service?

Shared services refer to the consolidation of business operations that are used by multiple parts of the same organization. Typically, functions like human resources, finance, IT, or procurement are centralized to improve efficiency, reduce costs, and ensure consistency across the company. By pooling resources and standardizing processes, organizations can streamline workflows and focus more on their core activities. Shared services can be managed internally or outsourced to third-party providers. This model is commonly used in large organizations looking to optimize their support functions.
What are popular job titles related to Shared Service jobs in Tennessee? For Shared Service jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Shared Service jobs in Tennessee look for? The top searched job categories for Shared Service jobs in Tennessee are:
What cities in Tennessee are hiring for Shared Service jobs? Cities in Tennessee with the most Shared Service job openings:
Shared Service jobs near you
Infographic showing various Shared Service job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,485 per year, or $20.9 per hour.

Accounting Senior Shared Services Manager

Malibu Boats Inc.

Loudon, TN • On-site

Other

Re-posted 8 days ago

Malibu Boats rating

5.8

Company rating: 5.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Summary: The Senior Manager, Shared Services is responsible for leading the day-to-day operations of the Company's Shared Services function, including Accounts Payable and Accounts Receivable across all MBI brands. This role is responsible for delivering efficient, scalable, and well-controlled transaction processing while driving continuous process improvement, automation, and service excellence.
The Senior Manager will lead a high-performing team, oversee key financial processes, leverage robotic process automation (RPA) and other technology solutions to optimize operations, and partner with business leaders to deliver exceptional internal and external customer service.
Essential Duties and Responsibilities List the job's essential or most important functions and responsibilities. Include all important aspects for the job whether performed daily weekly, monthly, or annually and any that occur at irregular intervals.
  • Lead the daily operations of the Shared Services organization, including Accounts Payable and Accounts Receivable across all MBI brands.
  • Ensure timely, accurate, and efficient processing of supplier payments, customer invoicing, cash application, and related financial transactions.
  • Oversee automated Accounts Payable processes utilizing Robotic Process Automation (RPA), monitor bot performance, manage exceptions, and identify opportunities to expand automation and improve efficiency.
  • Develop and monitor key performance indicators (KPIs) and operational metrics to measure performance, optimize resources, and support continuous improvement.
  • Review and approve key transactional activities, including payment runs, ACH and wire releases, vendor invoices, and dealer invoicing, while ensuring compliance with company policies and internal controls.
  • Drive process improvements by standardizing workflows, implementing technology-enabled solutions, and partnering with cross-functional teams to improve efficiency and service delivery.
  • Serve as the primary escalation point for supplier, dealer, and customer inquiries, resolving complex transactional issues in a timely manner.
  • Support internal and external audits by maintaining strong process controls and coordinating audit requests and documentation.
  • Lead, develop, and mentor the Shared Services team through coaching, performance management, succession planning, and cross-training initiatives.
  • Recommend and implement policies, procedures, and system enhancements that strengthen controls, improve operational performance, and support business objectives.
  • Perform other duties and special projects as assigned.

#MBICareers #MalibuBoats
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Undergraduate Degree in Accounting or Finance required
  • 5-7 years of progressive experience in Shared Services, Accounts Payable, Accounts Receivable, or related accounting operations, preferably within a high-volume manufacturing environment.
  • Previous leadership experience managing and developing accounting or shared services teams.
  • Experience working in a public company environment and familiarity with internal controls and SOX compliance is preferred.
  • Experience leading process improvement, automation, or digital transformation initiatives within finance operations.
  • Working knowledge of Robotic Process Automation (RPA) solutions; experience supporting or managing automated AP processes is preferred. Experience with Blue Prism or similar automation platforms is a plus.
  • Strong analytical, problem-solving, organizational, and decision-making skills with a focus on process optimization.
  • Excellent communication and interpersonal skills with the ability to build relationships across all levels of the organization.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
  • Proficiency with Microsoft Office, particularly Excel. Experience with ERP systems such as Microsoft Great Plains, AS400, Infor, or similar enterprise applications is preferred.

Language Skills: Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
Mathematical Skills: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Other Qualifications: Include Certificates, Licenses, Registrations and other skills/abilities/qualifications not listed above.
  • BS in Finance, Accounting, Finance or Economics degree required. MBA preferred
  • Excellent spreadsheet and financial analysis skills; using if-then statements, macros, pivot tables and dashboards
  • Strong analytical and problem-solving skills with independent judgment
  • Strong oral and written communication skills
  • Capable of handling multiple database systems and complex data compilation
  • Excellent Finance, forecasting and analysis skills
  • Results-oriented contributor must demonstrate business acumen and resourcefulness
  • Knowledge of ERP systems and database structures
  • Strong operational finance knowledge and problem resolution skills
  • Outstanding collaboration and teamwork skills

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