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Shared Service Jobs in Tennessee (NOW HIRING)

The Holmstad

$25.52 - $35.13/hr

They will act as a liaison between community leaders and Central Office Shared Services to help with monthly revenue and expense cycle management as well as support the monthly financial close. This ...

nasg

Administration - Controller

Pulaski, TN

The Controller will also liaison with shared service financial staff as required. ESSENTIAL JOB FUNCTIONS * Lead Strategy, Planning, and Management. * Act as Finance Manager/Controller and strategic ...

Amazon

Sr. Program Manager, DSP Shared Services

Nashville, TN · On-site

$112K - $112K/yr

Within the Americas DSP organization, the DSP Shared Services team drives scalable solutions for our DSP and internal partners. We standardize complex tasks for a team of Account Managers to execute ...

Engage Search, LLC

AP Specialist

Nashville, TN

$20.50 - $26.25/hr

Associates or Bachelor's degree preferred * 3-5 years of experience in a shared service, multi-entity environment * Prior experience using SAP Concur and/or Great Plains accounting software preferred

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All JobsShared Service JobsShared Service Jobs in Tennessee

Shared Service information

See Tennessee salary details

$11

$20

$35

How much do shared service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for shared service in Tennessee is $20.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $24.86 per hour, depending on experience, location, and employer.

What is the difference between Shared Service vs Customer Service Representative?

AspectShared ServiceCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCentralized corporate offices, multiple departmentsCall centers, retail locations, or online support channels
Employer & Industry UsageLarge corporations across various industriesRetail, telecommunications, finance, and service sectors
Common Search & ComparisonYesYes

Shared Service roles focus on consolidating support functions like HR, finance, or IT within a company, often in a centralized setting. Customer Service Representatives directly interact with customers to resolve issues or provide information. While both roles involve service delivery, Shared Service is more internally focused on supporting business operations, whereas Customer Service Representatives primarily serve external clients.

How does working in a Shared Service role typically involve collaboration across different departments?

In a Shared Service role, you will frequently collaborate with multiple departments such as HR, finance, procurement, and IT to deliver standardized processes and services. This cross-functional interaction is essential for streamlining operations, resolving issues, and ensuring consistency across the organization. You can expect to participate in regular meetings, handle inquiries from various teams, and contribute to process improvement initiatives, which can provide valuable exposure to diverse business functions. This collaborative environment not only develops your communication and problem-solving skills but also opens up opportunities for career growth within different areas of the organization.

What are the key skills and qualifications needed to thrive in a Shared Services role, and why are they important?

To thrive in a Shared Services role, you need strong analytical abilities, process improvement knowledge, and a relevant educational background such as business administration or finance. Familiarity with ERP systems like SAP or Oracle, and certifications in Lean Six Sigma or process management are often required. Excellent communication, customer service orientation, and teamwork are essential soft skills to effectively support internal clients and collaborate across departments. These skills ensure efficiency, consistency, and high-quality service delivery across the organization.

What are shared services?

Shared services refer to the consolidation of business operations that are used by multiple parts of the same organization. Typically, functions like human resources, finance, IT, or procurement are centralized to improve efficiency, reduce costs, and ensure consistency across the company. By pooling resources and standardizing processes, organizations can streamline workflows and focus more on their core activities. Shared services can be managed internally or outsourced to third-party providers. This model is commonly used in large organizations looking to optimize their support functions.
What are popular job titles related to Shared Service jobs in Tennessee? For Shared Service jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Shared Service jobs in Tennessee look for? The top searched job categories for Shared Service jobs in Tennessee are:
What cities in Tennessee are hiring for Shared Service jobs? Cities in Tennessee with the most Shared Service job openings:
Shared Service jobs near you
Business Office Specialist - Shared Service

Business Office Specialist - Shared Service

The Holmstad

$25.52 - $35.13/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

We Are Inspired to Serve. Join us!This position will have oversight of the community business office. They will act as a liaison between community leaders and Central Office Shared Services to help with monthly revenue and expense cycle management as well as support the monthly financial close. This position is expected to deliver outstanding accounts receivable results and customer service while maintaining a working relationship with all internal and external customers.

Prepare monthly private pay resident billing and hospice billing

  • Cash receipts management; application to private pay accounts.
  • Collection procedures of private pay accounts, per organization policy.
  • Participate in third party billing by uploading ancillary charges.
  • Answer resident/family billing questions
  • Provide supporting statements/claims to LTC insurance providers, upon request.
  • Audit changes to resident contact/financial information in billing software

Reporting:

  • Report resident movements in database software.
  • Liaison to the Central Office Shared Services for data requests and reporting.
  • Facilitate annual distribution of estimated tax deductions and related documents.
  • Participate in annual resident financial updates.

Manage resident trust accounting and reporting, including documenting activity in database and generating resident statements.


Monitor use of petty cash on hand, ensuring drawer balances tie out to expected balances and facilitate the replenishment of funds. Process manual checks from petty cash account.


Oversee the credit card merchant program, device inventory management, documentation/reporting transactions, training staff on CC payment process.


Entrance Fee refund tracking and processing


Manage the Benevolent Care Application process:

  • Ensure timely application
  • Identify eligibility
  • Calculate benefits
  • Update annual benefits

EDUCATION AND WORK EXPERIENCE:


Required Degree: High School Diploma


Preferred Degree:

Associates/Bachelor's Degree in Business Administration


Experience:

  • This position requires at least 3-5 years of related experience in accounting or business office atmosphere.
  • Healthcare billing is preferred

KNOWLEDGE, SKILLS AND ABILITY:

  • Excellent computer skills, including proficiency in Microsoft Office products.
  • Intermediate Excel skills.
  • Excellent attention to detail.
  • Excellent communication skills, both oral and written.
  • Forward thinking and continuous improvement mindset.
  • Stays current and knowledgeable in field.
  • Ability to work effectively within a large, matrix organization.

#Corporate

Compensation Pay Range:

$25.52 - $35.13 per hour

Reasonable Pay Estimate

A reasonable estimate of the pay range for this position is $25.52 - $35.13 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

For full time employees, we offer a generous benefits package that includes:

  • Medical, dental and vision insurance

  • Employer paid group term life and disability

  • Paid Time Off (PTO) & six paid holidays

  • 403(b) with a 3% employer match

  • Fitness center use at most facilities.

  • Various voluntary benefits:

    • Life, AD&D

    • Tuition assistance and scholarships

    • Employee assistance program

    • Legal services, home/auto insurance, discount purchasing program

    • Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

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