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Service Dispatcher Jobs (NOW HIRING)

Lonestar Forklift

Service Dispatcher

Round Rock, TX

$17.25 - $23/hr

As the Service Dispatcher, you will be responsible for the coordination of Service jobs, including scheduling and assigning work to Technicians, and ensuring that services offered meet or exceed the ...

RSS Trailer Repair

Service Dispatcher

Columbus, OH

$19 - $24/hr

Service Dispatcher About Us RSS Mobile Trailer Repair is a growing powerhouse in the Trucking Industry. RSS has been in business for over 32 years and has nearly 400 team members located in 17 states!

Venturis Capital

Service Dispatcher

Round Rock, TX · On-site

$17.25 - $23/hr

As the Service Dispatcher, you will be responsible for the coordination of Service jobs, including scheduling and assigning work to Technicians, and ensuring that services offered meet or exceed the ...

Venturis Capital

Service Dispatcher

Round Rock, TX · On-site

$17.25 - $23/hr

As the Service Dispatcher, you will be responsible for the coordination of Service jobs, including scheduling and assigning work to Technicians, and ensuring that services offered meet or exceed the ...

Venturis Capital

Service Dispatcher

Round Rock, TX · On-site

$17.25 - $23/hr

As the Service Dispatcher, you will be responsible for the coordination of Service jobs, including scheduling and assigning work to Technicians, and ensuring that services offered meet or exceed the ...

Kastle Systems

Service Dispatcher

Houston, TX · On-site

$16.75 - $22.50/hr

The Service Dispatcher role on the Client Services (CS) team serves as the primary liaison between the CS team, the field service technicians, and the customer in order to resolve on-site issues in a ...

Kastle Systems

Service Dispatcher

Houston, TX · On-site

$16.75 - $22.50/hr

The Service Dispatcher role on the Client Services (CS) team serves as the primary liaison between the CS team, the field service technicians, and the customer in order to resolve on-site issues in a ...

Heiser Automotive Group

SERVICE DISPATCHER

West Allis, WI

$18 - $24.25/hr

Heiser has an immediate opening for a Service Dispatcher. We are seeking a professional individual who demonstrates strong customer service skills, is detail and quality oriented, and has a positive ...

Charlotte Heating & Air

Service Dispatcher

Charlotte, NC · On-site

$21.50 - $27/hr

Service Dispatcher $21.50 - $27.00 per hour Charlotte Heating & Air Mint Hill, NC Are you an organized, people-oriented professional who thrives in a fast-paced environment and enjoys keeping things ...

Culligan 20FL

Service Dispatcher

Fort Myers, FL · On-site

$18 - $20/hr

Vision insurance We're looking for a highly organized, quick-thinking Service Dispatcher to join our team! If you thrive in a fast-paced environment, enjoy problem-solving, and know how to keep ...

Heiser Automotive Group

SERVICE DISPATCHER

Milwaukee, WI

$18.25 - $24.25/hr

Heiser has an immediate opening for a Service Dispatcher. We are seeking a professional individual who demonstrates strong customer service skills, is detail and quality oriented, and has a positive ...

Heiser Automotive Group

SERVICE DISPATCHER

West Bend, WI

$18.75 - $25/hr

Heiser has an immediate opening for a Service Dispatcher. We are seeking a professional individual who demonstrates strong customer service skills, is detail and quality oriented, and has a positive ...

Cold Storage Manufacturing, Inc.

Be Seen First

Service Dispatcher

Union City, CA · On-site

$27 - $30/hr

Commercial Refrigeration Service Dispatcher Position Summary A growing commercial refrigeration company is looking for a full-time Dispatcher who will be responsible for coordinating and scheduling ...

New

Stack Heating & Cooling LLC

Service Dispatcher

Avon, OH · On-site

$18 - $20/hr

Service Dispatcher Stack Heating, Cooling, Plumbing, and Electrical is a family owned business proudly serving the Cleveland area for over 48 years. We consider our technicians to be more than just ...

Sugar Hollow Solar

Service Dispatcher

Asheville, NC · On-site

$20 - $22/hr

Our Service Dispatcher coordinates and supports the day-to-day operations of our service team at Sugar Hollow Solar. This key role operates as the central hub for service scheduling, technician ...

Sugar Hollow Solar

Service Dispatcher

Asheville, NC

$17.50 - $23.50/hr

Our Service Dispatcher coordinates and supports the day-to-day operations of our service team at Sugar Hollow Solar. This key role operates as the central hub for service scheduling, technician ...

All Lift Service Co. Inc.

Service Dispatcher

Willoughby, OH · On-site

$17.25 - $23/hr

All Lift Service Co. is looking for a vibrant, highly organized Service Dispatcher to be the heartbeat of our service department. If you thrive on juggling multiple priorities, love talking to people ...

All Lift Service Co. Inc.

Service Dispatcher

Willoughby, OH

$17.25 - $23/hr

All Lift Service Co. is looking for a vibrant, highly organized Service Dispatcher to be the heartbeat of our service department. If you thrive on juggling multiple priorities, love talking to people ...

JF

Service Dispatcher

Las Vegas, NV · On-site

$17.75 - $23.75/hr

The Service Dispatcher is responsible for receiving customers calls and dispatching fuel service technicians. This critical role coordinates with the many departments to understand and respond to ...

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Service Dispatcher information

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How much do service dispatcher jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for service dispatcher in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What Is a Service Dispatcher?

A service dispatcher takes incoming customer calls and creates a dispatch ticket for each service call. Your responsibilities in this career include keeping organized and updated customer files in a database and creating contract proposals if relevant. Other duties include assisting with marketing as needed and keeping hard copies of customer files and billing. As a service dispatcher, you can work in a variety of industries, such as automotive, HVAC, emergency services, and more. In HVAC positions, you maintain technician schedules and dispatch technicians as service calls come in from customers. As an emergency service dispatcher, you answer emergency calls, collect vital information, and alert the necessary response team quickly and calmly. In the automotive industry, you also answer customer service calls, schedule service tickets for technicians, order special parts as needed, and invoice customers.

What are the key skills and qualifications needed to thrive as a Service Dispatcher, and why are they important?

To thrive as a Service Dispatcher, you need strong organizational skills, attention to detail, and experience with scheduling or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage technicians and interact effectively with customers. These skills ensure efficient workflow coordination, prompt service delivery, and high customer satisfaction.

How does a Service Dispatcher typically coordinate with technicians and customers to ensure timely service delivery?

A Service Dispatcher plays a crucial role in managing communication between customers, technicians, and the service team. They receive service requests, prioritize them based on urgency, and assign tasks to appropriate technicians while considering factors like location, skillset, and availability. Throughout the day, dispatchers monitor job progress, update customers on technician status, and handle any scheduling adjustments due to delays or emergencies. Effective communication and organizational skills are essential, as dispatchers often need to juggle multiple requests and maintain customer satisfaction.
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Service Dispatcher jobs near you
Infographic showing various Service Dispatcher job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 95% Full Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,191 per year, or $21.2 per hour.
Service Dispatcher

Service Dispatcher

Lonestar Forklift

Round Rock, TX

$17.25 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

Lonestar Forklift is a customer-focused material handling equipment dealership with over 30 years of proven success and numerous branch locations across Texas. Lonestar Forklift offers new equipment, used equipment, rentals, service, parts, fleet management, and training for our customers, providing comprehensive and tailored solutions for unique business needs.

With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and entrepreneurial work culture where you can develop and advance your career while focusing on meaningful work. Lonestar Forklift is an integral entity of Leavitt Industrial Group.

The Opportunity

Lonestar Forklift is looking for a customer-oriented Service Dispatcher to join our team in Austin, Texas. As the Service Dispatcher, you will be responsible for the coordination of Service jobs, including scheduling and assigning work to Technicians, and ensuring that services offered meet or exceed the requirements of internal and external customers.

Essential Duties & Responsibilities

As the Service Dispatcher, your key responsibilities will include:

  • Scheduling, coordinating, and assigning jobs to Service Technicians
  • Managing new and ongoing work orders using an ERP system
  • Utilizing the service scheduler to prioritize and schedule appointments
  • Communicating with Service and Parts team members to ensure workloads are optimized, and customer needs are managed proactively
  • Managing incoming job leads using established processes
  • Maintaining professional and effective communication with customers
  • Managing the WIP Report and billing for customers, including reviewing invoice proposals for accuracy
  • Ensuring adherence to safety programs and initiatives, and ensuring incident reports are completed when needed

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

  • Previous work experience related to dispatching or scheduling
  • Strong proficiency with MS Office Suite (Word, Excel, Outlook)
  • Excellent organizational skills and planning skills
  • A customer-oriented mindset
  • Excellent verbal and written communication skills
  • Strong interpersonal skills, including the ability to work effectively with internal and external customers
  • Ability to prioritize and manage multiple demands in parallel

Benefits & Perks

Lonestar Forklift is proud to offer competitive compensation and flexible benefits coverage for all eligible employees:

  • Comprehensive medical, vision, and dental benefits for you and your dependents
  • Life Insurance, Short Term Disability, and Long Term Disability – 100% employer paid
  • Employee assistance programs
  • 401K matching
  • Ongoing professional development opportunities

This is an onsite role based in Austin, Texas.

Lonestar Forklift would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

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