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Service Dispatcher Jobs (NOW HIRING)

Paragon Honda

Service Dispatcher

Woodside, NY · On-site

$75K - $125K/yr

Automotive Service Dispatcher Business is Booming at Paragon Honda! We are seeking a Dynamic Service Dispatcher to join our world class service team. We have an immediate opening for a Motivated ...

Toyota of Redlands

Service Dispatcher

Redlands, CA · On-site

$16 - $22/hr

Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to ...

Wallace Ford of Kingsport

Service Dispatcher

Kingsport, TN

$17.50 - $23.50/hr

Service Dispatcher - Wallace Ford Wallace Ford is looking for a dependable, hard-working, and task-driven Service Dispatcher to join our growing service department. We are searching for someone who ...

Wallace Ford of Kingsport

Service Dispatcher

Kingsport, TN · On-site

$17.50 - $23.50/hr

Service Dispatcher - Wallace Ford Wallace Ford is looking for a dependable, hard-working, and task-driven Service Dispatcher to join our growing service department. We are searching for someone who ...

Northsound Refrigeration

Service Dispatcher

Ferndale, WA · On-site

$18 - $25/hr

Service Dispatcher Please note: This is a full-time, in person position located at our Ferndale office - 6188 Portal Way, Ferndale, WA 98248 Hours are Mon-Fri 7:30AM-4PM / Dispatch Rotation - After ...

Northsound Refrigeration

Service Dispatcher

Ferndale, WA · On-site

$18 - $25/hr

Description Position at Northsound Refrigeration Service Dispatcher Please note: This is a full-time, in person position located at our Ferndale office - 6188 Portal Way, Ferndale, WA 98248 Hours are ...

Facility Solutions Group, Inc.

Service Dispatcher

Austin, TX

$18.25 - $24.50/hr

As a Service Dispatcher , you will examine and analyze customer work order requests and schedule the appropriate field technician, relaying important information such as contact person, service to be ...

Gem Plumbing & Heating

Service Dispatcher

Lincoln, RI

$17 - $22.50/hr

The Service Dispatcher is responsible for coordinating and optimizing the daily schedules of Service Technicians to ensure efficient, timely, and profitable service delivery. This role serves as a ...

Gem Plumbing & Heating

Service Dispatcher

Lincoln, RI · On-site

$23 - $27/hr

The Service Dispatcher is responsible for coordinating and optimizing the daily schedules of Service Technicians to ensure efficient, timely, and profitable service delivery. This role serves as a ...

Gem Plumbing & Heating

Service Dispatcher

Lincoln, RI · On-site

$23 - $27/hr

The Service Dispatcher is responsible for coordinating and optimizing the daily schedules of Service Technicians to ensure efficient, timely, and profitable service delivery. This role serves as a ...

Akumincorp

Service Dispatcher

Stony Creek, VA · On-site

$17.50 - $23.25/hr

The Equipment Services Dispatcher & Customer Service Representative acts as the primary liaison between operations (internal), service vendors (external), and internal management. This role is ...

Kastle Systems

Service Dispatcher

Houston, TX · On-site

$16.75 - $22.50/hr

The Service Dispatcher role on the Client Services (CS) team serves as the primary liaison between the CS team, the field service technicians, and the customer in order to resolve on-site issues in a ...

Wallace Ford of Kingsport

Service Dispatcher

Kingsport, TN

$17.50 - $23.50/hr

Service Dispatcher - Wallace Ford Wallace Ford is looking for a dependable, hard-working, and task-driven Service Dispatcher to join our growing service department. We are searching for someone who ...

Kastle Systems

Service Dispatcher

Houston, TX · On-site

$16.75 - $22.50/hr

The Service Dispatcher role on the Client Services (CS) team serves as the primary liaison between the CS team, the field service technicians, and the customer in order to resolve on-site issues in a ...

Kilgore Ind.

Service Dispatcher

Austin, TX · On-site

$18.25 - $24.50/hr

Dispatch service technicians to job sites * Monitor technician progress and provide updates to customers * Ensure timely completion of service calls * Maintain accurate records of service calls and ...

Facility Solutions Group, Inc.

Service Dispatcher

Austin, TX · On-site

$18.25 - $24.50/hr

As a Service Dispatcher , you will examine and analyze customer work order requests and schedule theappropriate field technician, relaying important information such as contact person, service to be ...

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Service Dispatcher information

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$12

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How much do service dispatcher jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service dispatcher in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What is a service dispatcher?

A service dispatcher takes incoming customer calls and creates a dispatch ticket for each service call. Your responsibilities in this career include keeping organized and updated customer files in a database and creating contract proposals if relevant. Other duties include assisting with marketing as needed and keeping hard copies of customer files and billing. As a service dispatcher, you can work in a variety of industries, such as automotive, HVAC, emergency services, and more. In HVAC positions, you maintain technician schedules and dispatch technicians as service calls come in from customers. As an emergency service dispatcher, you answer emergency calls, collect vital information, and alert the necessary response team quickly and calmly. In the automotive industry, you also answer customer service calls, schedule service tickets for technicians, order special parts as needed, and invoice customers.

Is it hard to get hired as a service dispatcher?

Getting hired as a service dispatcher can vary depending on the industry and location, but generally requires good organizational skills, communication abilities, and familiarity with dispatching software or tools. Entry-level positions may be easier to obtain, while more experienced roles may require relevant certifications or prior experience in logistics or customer service.

What are the key skills and qualifications needed to thrive as a service dispatcher?

To thrive as a Service Dispatcher, you need strong organizational skills, attention to detail, and experience with scheduling or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage technicians and interact effectively with customers. These skills ensure efficient workflow coordination, prompt service delivery, and high customer satisfaction.

What is a service dispatcher?

A Service Dispatcher is a professional responsible for coordinating and scheduling service calls, technicians, or deliveries for a company. They act as the main point of contact between customers and service personnel, ensuring tasks are assigned efficiently and promptly. Service Dispatchers manage incoming requests, monitor job progress, and provide updates to customers and staff. Their organizational skills help streamline operations and improve customer satisfaction.

How does a service dispatcher typically coordinate with technicians and customers to ensure timely service delivery?

A Service Dispatcher plays a crucial role in managing communication between customers, technicians, and the service team. They receive service requests, prioritize them based on urgency, and assign tasks to appropriate technicians while considering factors like location, skillset, and availability. Throughout the day, dispatchers monitor job progress, update customers on technician status, and handle any scheduling adjustments due to delays or emergencies. Effective communication and organizational skills are essential, as dispatchers often need to juggle multiple requests and maintain customer satisfaction.
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Service Dispatcher jobs near you
Infographic showing various Service Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,191 per year, or $21.2 per hour.

Service Dispatcher

Paragon Honda

Woodside, NY • On-site

$75K - $125K/yr

Full-time

Posted 4 days ago

Job description

Automotive Service Dispatcher Business is Booming at Paragon Honda!  We are seeking a Dynamic Service Dispatcher to join our world class service team.  We have an immediate opening for a Motivated, Seasoned Service Department Dispatcher.   This is an outstanding opportunity for a rewarding career with a mission driven company. Do you thrive in a fast paced, professional environment with unlimited career growth potential? Are you an enthusiastic and trustworthy individual with a strong work ethic? Do you have a proven record of success with verifiable CSI scores? Do you have a desire to win?  ..... Then our company is the right fit for you!  Join our Service Departments that is poised for Explosive Growth. Dispatch Duties include but are not limited to: Provide high quality customer service and satisfaction at or above company standards Maintain good working relations with all depts Dispatch work to technicians and assist in various ways to ensure the work flow of the service department Identify and direct Service Advisor to their customer Deliver the keys and repair order hard copies to the appropriate Service Advisor's workstation immediately after parking a vehicle in the service parking lot Retrieve customer vehicle from the parking lot when their bill is paid or as directed by the Cashier Run any necessary errand required by the service department Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations Perform other duties as assigned by the Service Director
Job Requirements:
  Automotive Service Dispatcher Qualifications: Must be results-driven, highly energized, customer service oriented  Must have a passion for taking care of customers Excellent organization skills and effective verbal and written communication skills Proven record of success in a dealership and an understanding of vehicle repairs and maintenance Possess ability to support a Service team to top-level performance and create a 5-star customer experience Computer experience Must have a current, valid driver's license Benefits Include:  Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including: Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off Comprehensive employee recognition programs. Continued training through the manufacturer. Opportunities for career advancement.  When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You!
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