ZipRecruiter

Log In

1

Service Dispatcher Jobs (NOW HIRING)

Lift Incorporated

Service Dispatcher

Lancaster, PA · On-site

$18 - $24/hr

As our Service Dispatcher, you'll earn a competitive hourly wage. We also offer an outstanding benefits package, including:100% employee-owned companyMedical, dental, and vision insurance plans100 ...

Eastern Lift Truck Co., Inc.

Service Dispatcher

York, PA · On-site

$18.25 - $24.25/hr

Service Dispatcher- Dock and Door Division Currently, we are seeking a Service Dispatcher to support our Dock and Door division out of our York, PA location. We offer tremendous opportunity for ...

Kelly Tractor - Florida

Be Seen First

Service Dispatcher

Miami, FL · On-site

$62K - $68K/yr

Field Service Dispatcher (Forklifts/Lift trucks/Aerial Equipment) South Florida Caterpillar dealer seeking a Field Service Dispatcher. Applicant chosen will report to the Service Manager, and the ...

Posted today

Dead River Company

Service Dispatcher

Northampton, MA

$20 - $29/hr

This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Essential Functions:

Facility Solutions Group, Inc.

Service Dispatcher

Austin, TX · On-site

$18.25 - $24.50/hr

As a Service Dispatcher , you will examine and analyze customer work order requests and schedule the appropriate field technician, relaying important information such as contact person, service to be ...

Northsound Refrigeration

Service Dispatcher

Ferndale, WA · On-site

$18 - $25/hr

Description Position at Northsound Refrigeration Service Dispatcher Please note: This is a full-time, in person position located at our Ferndale office - 6188 Portal Way, Ferndale, WA 98248 Hours are ...

Toyota of Redlands

Service Dispatcher

Redlands, CA

$16/hr

Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to ...

Dead River Company

Service Dispatcher

Northampton, MA

$20 - $29/hr

This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Essential Functions:

Dead River Company

Service Dispatcher

Bristol, NH · On-site

$20 - $30/hr

This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Essential Functions:

Paragon Honda

Service Dispatcher

Woodside, NY · On-site

$19.25 - $25.50/hr

Automotive Service Dispatcher Business is Booming at Paragon Honda! We are seeking a Dynamic Service Dispatcher to join our world class service team. We have an immediate opening for a Motivated ...

Dead River Company

$20 - $30/hr

This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Essential Functions:

Dead River Company

Service Dispatcher

Northampton, MA · On-site

$20 - $29/hr

This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Essential Functions:

Dead River Company

Service Dispatcher

Bristol, NH

$20 - $30/hr

This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Essential Functions:

previous pagenext page

Showing results 21-40

All JobsService Dispatcher Jobs

Service Dispatcher information

See salary details

$12

$21

$30

How much do service dispatcher jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service dispatcher in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What is a service dispatcher?

A service dispatcher takes incoming customer calls and creates a dispatch ticket for each service call. Your responsibilities in this career include keeping organized and updated customer files in a database and creating contract proposals if relevant. Other duties include assisting with marketing as needed and keeping hard copies of customer files and billing. As a service dispatcher, you can work in a variety of industries, such as automotive, HVAC, emergency services, and more. In HVAC positions, you maintain technician schedules and dispatch technicians as service calls come in from customers. As an emergency service dispatcher, you answer emergency calls, collect vital information, and alert the necessary response team quickly and calmly. In the automotive industry, you also answer customer service calls, schedule service tickets for technicians, order special parts as needed, and invoice customers.

Is it hard to get hired as a service dispatcher?

Getting hired as a service dispatcher can vary depending on the industry and location, but generally requires good organizational skills, communication abilities, and familiarity with dispatching software or tools. Entry-level positions may be easier to obtain, while more experienced roles may require relevant certifications or prior experience in logistics or customer service.

What are the key skills and qualifications needed to thrive as a service dispatcher?

To thrive as a Service Dispatcher, you need strong organizational skills, attention to detail, and experience with scheduling or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage technicians and interact effectively with customers. These skills ensure efficient workflow coordination, prompt service delivery, and high customer satisfaction.

What is a service dispatcher?

A Service Dispatcher is a professional responsible for coordinating and scheduling service calls, technicians, or deliveries for a company. They act as the main point of contact between customers and service personnel, ensuring tasks are assigned efficiently and promptly. Service Dispatchers manage incoming requests, monitor job progress, and provide updates to customers and staff. Their organizational skills help streamline operations and improve customer satisfaction.

How does a service dispatcher typically coordinate with technicians and customers to ensure timely service delivery?

A Service Dispatcher plays a crucial role in managing communication between customers, technicians, and the service team. They receive service requests, prioritize them based on urgency, and assign tasks to appropriate technicians while considering factors like location, skillset, and availability. Throughout the day, dispatchers monitor job progress, update customers on technician status, and handle any scheduling adjustments due to delays or emergencies. Effective communication and organizational skills are essential, as dispatchers often need to juggle multiple requests and maintain customer satisfaction.
More about Service Dispatcher jobs
What cities are hiring for Service Dispatcher jobs? Cities with the most Service Dispatcher job openings:
Who are the top companies hiring for Service Dispatcher jobs? The top employers for Service Dispatcher jobs are:
What states have the most Service Dispatcher jobs? States with the most job openings for Service Dispatcher jobs include:
What job categories do people searching Service Dispatcher jobs look for? The top searched job categories for Service Dispatcher jobs are:
What are popular job titles related to Service Dispatcher jobs? For Service Dispatcher jobs, the most frequently searched job titles are:
Service Dispatcher jobs near you
Infographic showing various Service Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,191 per year, or $21.2 per hour.

Service Dispatcher

Apollo Mechanical Contractors

Kennewick, WA

$18.75 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Apollo Mechanical Contractors rating

8.5

Company rating: 8.5 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Service Dispatcher
The Service Dispatcher will be responsible for supporting Service Technicians with the following tasks including but not limited to:

· Maintain the Service Technician’s daily schedules and dispatch the Technicians as service calls are completed

· Schedule return trips with customers when parts are in

· Maintain the on-call schedule for Service Technicians

· Maintain customer database with current information

· Communicate clearly with department managers, employees and company customers

· Keep customers appraised as to company schedule and requested lead-times

· Provide accounting with maintenance contract billing information

· Prepare service invoices and timecards for processing

Responsibilities

· Take incoming customer calls.

· Create, Schedule and coordinate service orders as calls are received.

· Dispatch Service Technicians

· Respond to all messages left overnight.

· Maintain the dispatch board / schedule.

· Forecast workload for 2 – 3+ days out.

· Prepare paperwork for all manufacture warranty parts.

· Facilitate return of warranty parts.

· Update service database from service ticket.

· Process weekly timecards.

· Take customer payments over the phone.

· Other duties as assigned.

Requirements and Experience

· Advanced customer service skills

· Ability to multi-task

· Organized

· Knowledge of industry is recommended but not required

· Computer skills

· High school diploma or general education degree (GED)

· Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience

All employees are subject to a pre-employment drug screen.

Affirmative Action/EEO Statement

As an Affirmative Action, Equal Opportunity Employer, Apollo Mechanical Contractors “Apollo” ensures that no applicant for employment or employee of Apollo is denied equal opportunity because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability (mental or physical), genetic information, veteran status, or any other characteristic any characteristic of his or her relatives, friends, or associates.

Benefits
• Medical, Dental, and Vision
• 401K with company Match
• STD, LTD, Voluntary Life benefits
• Paid Time off

What Apollo Mechanical Contractors employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom