How to become a service dispatcher?

The qualifications needed to become a service dispatcher include a high school diploma or GED certificate and two years of experience in customer service or dispatching. You must have advanced customer service skills and a positive and friendly attitude when speaking with customers. Employers also expect you to have the ability to multitask. You should be detail-oriented, able to work on a team in a fast-paced environment, and able to use a computer to maintain accurate records in a database.