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Service Design Jobs (NOW HIRING)

Procom Consultants Group

Service Architect

Richardson, TX

$64.75 - $81.50/hr

You must have Service Design experience, have created Service Models and have managed multi-vendors / multi-suppliers in past roles. Previous experience of having created Artefacts would be an ...

BNY Mellon

Vice President, Product Design

Manhattan, NY · On-site

$170K - $210K/yr

You'll use service design methods to map workflows as they are, identify where they break down, and design experiences that eliminate, automate, or unify manual steps. Bring user research best ...

BNY

Vice President, Product Design

Manhattan, NY · Hybrid

$170K - $210K/yr

You'll use service design methods to map workflows as they are, identify where they break down, and design experiences that eliminate, automate, or unify manual steps. Bring user research best ...

Intuit

VP, Design - Virtual Expert Platform

San Diego, CA · Remote

$147K - $189K/yr

As part of our AI-powered, services-led platform strategy, ICS orchestrates advanced AI ... The Opportunity We are seeking an innovative, AI-native VP of Design to provide executive ...

Genpact

Lead Service Designer (Contract)

Chicago, IL · Hybrid

$113K - $148K/yr

The Lead Service Designer drives end-to-end design of client experiences across digital and human touchpoints, translating business and customer insight into service blueprints, journey maps, and ...

Golden1

Service Designer

Sacramento, CA · On-site

$93K - $110K/yr

Service Designer Status: Exempt Reports to: VP - Member Digital Services Manager Department ... You thrive at the intersection of human-centered design, business strategy, and operational ...

NTT DATA, Inc.

WI · On-site

$100K - $131K/yr

Service Design/Experience Lead Launch by NTT DATA We help leading organizations deliver world-class products, experiences and strategies that unlock new opportunities. Launch What's Next in Service ...

Rightpoint

Lead Service Designer (Contract)

Chicago, IL · On-site

$113K - $148K/yr

The Lead Service Designer drives end-to-end design of client experiences across digital and human touchpoints, translating business and customer insight into service blueprints, journey maps, and ...

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Service Design information

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$42K

$114.5K

$201.5K

How much do service design jobs pay per year?

As of Sep 15, 2026, the average yearly pay for service design in the United States is $114,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,500.00 and $144,000.00 per year, depending on experience, location, and employer.

What is service design?

Service design is a multidisciplinary approach to planning and organizing people, infrastructure, communication, and material components of a service with the goal of improving its quality and the interaction between the service provider and customers. It aims to ensure that services are user-friendly, meet customer needs, and are efficient for both users and providers. Service designers use various tools and methods, such as journey mapping and prototyping, to visualize and optimize the service experience from start to finish.

What are the key skills and qualifications needed to thrive as a service designer, and why are they important?

To thrive as a Service Designer, you need expertise in user research, experience mapping, and prototyping, typically supported by a background in design, business, or related fields. Familiarity with tools such as Adobe Creative Suite, Miro, and service blueprinting methodologies is commonly required. Strong collaboration, empathy, and facilitation skills help you engage stakeholders and guide multidisciplinary teams. These competencies are crucial for designing effective, user-centered services that deliver real value to both organizations and customers.

How does a service designer typically collaborate with stakeholders and other teams during a project?

Service Designers work closely with a wide range of stakeholders, including customers, business leaders, product managers, and technical teams. Collaboration often involves facilitating workshops, conducting user research, and co-creating journey maps to ensure alignment on user needs and business goals. Regular communication and iterative feedback are key, as Service Designers must balance user experience with organizational requirements. This collaborative approach helps ensure that solutions are feasible, desirable, and viable within the broader service ecosystem.

What is the difference between Service Design vs User Experience Designer?

AspectService DesignUser Experience Designer
FocusDesigning entire service ecosystems and customer journeysDesigning specific digital or product interfaces for optimal user interaction
Skills & CertificationsService design methods, customer journey mapping, stakeholder managementUX research, wireframing, prototyping, usability testing
Work EnvironmentCross-functional teams, service providers, customer touchpointsDesign teams, digital agencies, product teams
Industry UsageHealthcare, hospitality, government, retailTech, software, mobile apps, websites

While both roles aim to improve user satisfaction, Service Design focuses on the entire service experience across multiple touchpoints, whereas User Experience Designer concentrates on optimizing specific digital interfaces for users.

Are service designers in demand?

Service designers are in increasing demand as organizations focus on improving customer experience and operational efficiency. Skills in user-centered design, process mapping, and tools like customer journey mapping are highly valued in industries such as healthcare, finance, and technology.

What is the role of a service designer?

A service designer is responsible for planning and organizing a service's components to improve user experience and operational efficiency. They analyze customer needs, develop service blueprints, and collaborate with cross-functional teams using tools like customer journey maps. Their goal is to create seamless, effective services that meet business objectives.
More about Service Design jobs

What cities are hiring for Service Design jobs?

Cities with the most Service Design job openings:

What are the most commonly searched types of Service Design jobs?

The most popular types of Service Design jobs are:

What states have the most Service Design jobs?

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What job categories do people searching Service Design jobs look for?

The top searched job categories for Service Design jobs are:

Service Design jobs near you
Infographic showing various Service Design job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $114,491 per year, or $55 per hour.

Service Architect

Richardson, TX

Procom Consultants Group
See more jobs at Procom Consultants Groupexternal

$64.75 - $81.50/hr

Contractor

Re-posted 8 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Service Architect

On behalf of our client, Procom Services is searching for a Service Architect for a contract opportunity in Dallas, TX.

Service Architect Job Details

We are looking to hire a Service Architect with expert ITIL knowledge and qualifications, Service Design, ITSM tools design and Service Modeling skills.
As Service Architect, you will contribute to the delivery of the Service strategy, revenue and profit through the instigation and preservation of robust service model components and associated processes. You will provide expertise on all aspects of the Service Model, including development of applicable processes and associated documentation, plus assure the End-to-End operability of multi-supplier, multi-contract service models where appropriate. Other responsibilities will include developing standard Models for Service scope and Service level definition, which support business needs in addition to developing and/or assuring the production of Service Design / Service Architecture collateral, which allows for robust and repeatable Service Design methodology to be deployed and maintained.

Service Architect Mandatory Skills

To be considered you must have previous Service Architecture experience, have excellent ITIL knowledge and hold ITIL qualifications. You must have Service Design experience, have created Service Models and have managed multi-vendors / multi-suppliers in past roles. Previous experience of having created Artefacts would be an advantage. Previous Financial Services / Insurance experience is preferred but not essential.
Skills mandatory: 
ITIL Certification 
High level and Low level design 
Service Design/Architecture 
SDBM 
CA Service Desk 
CA Nimsoft 
Service Now 
Proposal Writing 

Service Architect Start Date

ASAP

Service Architect Assignment Length

6+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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