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Service Design Jobs in Austin, TX (NOW HIRING)

Service Systems Engineer

Austin, TX ยท On-site

$35 - $39.99/hr

Enter ... Design for Serviceability (Client) in Surgical Robotics * Define and enforce Client ... Develop service BOMs, preventive maintenance schedules, and calibration protocols aligned with ...

Service Systems Engineer

Austin, TX ยท Hybrid

$30 - $40/hr

Description Design for Serviceability (DfS) in Surgical Robotics โ€ข Define and enforce DfS ... Field Service Workflow โ€ข Design service workflows that minimize disruption. โ€ข Service readiness ...

Service Systems Engineer

Austin, TX ยท Hybrid

$30 - $40/hr

Description Design for Serviceability (DfS) in Surgical Robotics โ€ข Define and enforce DfS ... Field Service Workflow โ€ข Design service workflows that minimize disruption. โ€ข Service readiness ...

This role requires strong systems thinking, service and workflow design skills, and the ability to create clarity within complex and evolving operational environments. ESSENTIAL DUTIES AND ...

Duties: Design for Serviceability (DfS) in Surgical Robotics โ€ข Define and enforce DfS ... Field Service Workflow โ€ข Design service workflows that minimize disruption. โ€ข Service readiness ...

This role requires strong systems thinking, service and workflow design skills, and the ability to create clarity within complex and evolving operational environments. ESSENTIAL DUTIES AND ...

Senior Software Engineer

Austin, TX ยท On-site

$121K - $160K/yr

... Micro-service design and high-scale performance tuning Expertise in relational and non relational datastore Proficiency in data processing technologies (e.g Kafka, Spark, Flink ) Strong problem ...

Senior Software Engineer

Austin, TX

$121K - $160K/yr

Design and implement performant services created with the right principles to support rapid growth with minimal operational overheads Collaborate with cross functional teams including Product ...

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Showing results 1-20

Service Design information

See Austin, TX salary details

$41.6K

$113.5K

$199.7K

How much do service design jobs pay per year?

As of Jul 26, 2026, the average yearly pay for service design in Austin, TX is $113,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,800.00 and $142,700.00 per year, depending on experience, location, and employer.

What is the highest paid design job?

Senior roles in service design, user experience (UX) design, and interaction design tend to be among the highest paid in the design field, especially for those with extensive experience, specialized skills, and certifications. Executive-level positions such as Design Directors or Chief Design Officers can also command top salaries, often exceeding six figures annually.

What are the key skills and qualifications needed to thrive as a Service Designer, and why are they important?

To thrive as a Service Designer, you need expertise in user research, experience mapping, and prototyping, typically supported by a background in design, business, or related fields. Familiarity with tools such as Adobe Creative Suite, Miro, and service blueprinting methodologies is commonly required. Strong collaboration, empathy, and facilitation skills help you engage stakeholders and guide multidisciplinary teams. These competencies are crucial for designing effective, user-centered services that deliver real value to both organizations and customers.

What is service design?

Service design is a multidisciplinary approach to planning and organizing people, infrastructure, communication, and material components of a service with the goal of improving its quality and the interaction between the service provider and customers. It aims to ensure that services are user-friendly, meet customer needs, and are efficient for both users and providers. Service designers use various tools and methods, such as journey mapping and prototyping, to visualize and optimize the service experience from start to finish.

What is the role of a Service Designer?

A Service Designer is responsible for planning and organizing the delivery of services to improve customer experience and operational efficiency. They analyze user needs, develop service blueprints, and collaborate with cross-functional teams using tools like customer journey maps. Strong skills in design thinking, research, and communication are essential for this role.

What is service design vs. UX design?

Service design is a holistic approach that focuses on creating and improving entire service experiences across multiple touchpoints, often involving organizational processes and systems. UX design concentrates on optimizing the user experience of digital products or interfaces, emphasizing usability, accessibility, and interaction. Both roles require understanding user needs, but service design considers broader service delivery, while UX design is more focused on digital interactions.

What is the difference between Service Design vs User Experience Designer?

AspectService DesignUser Experience Designer
FocusDesigning entire service ecosystems and customer journeysDesigning specific digital or product interfaces for optimal user interaction
Skills & CertificationsService design methods, customer journey mapping, stakeholder managementUX research, wireframing, prototyping, usability testing
Work EnvironmentCross-functional teams, service providers, customer touchpointsDesign teams, digital agencies, product teams
Industry UsageHealthcare, hospitality, government, retailTech, software, mobile apps, websites

While both roles aim to improve user satisfaction, Service Design focuses on the entire service experience across multiple touchpoints, whereas User Experience Designer concentrates on optimizing specific digital interfaces for users.

How does a Service Designer typically collaborate with stakeholders and other teams during a project?

Service Designers work closely with a wide range of stakeholders, including customers, business leaders, product managers, and technical teams. Collaboration often involves facilitating workshops, conducting user research, and co-creating journey maps to ensure alignment on user needs and business goals. Regular communication and iterative feedback are key, as Service Designers must balance user experience with organizational requirements. This collaborative approach helps ensure that solutions are feasible, desirable, and viable within the broader service ecosystem.

How much do service designers make?

Service designers in California typically earn between $70,000 and $120,000 annually, depending on experience, industry, and company size. Senior roles or those with specialized skills in user experience and design tools may command higher salaries. The role often requires strong problem-solving, user research, and collaboration skills.
Infographic showing various Service Design job openings in Austin, TX as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $113,485 per year, or $54.6 per hour.
Service Systems Engineer

Service Systems Engineer

Lancesoft

Austin, TX โ€ข On-site

$35 - $39.99/hr

Temporary

Posted 4 days ago


Job description


Enter Job Description...
Design for Serviceability (Client) in Surgical Robotics
  • Define and enforce Client requirements for robotic systems: modular assemblies, quick-connect cabling, sterile field considerations, and tool-free access for critical components.
  • Collaborate with robotics engineers to design service-friendly architectures (e.G., swappable joint modules, sensor calibration ports, embedded diagnostics).
  • Conduct serviceability FMEAs and validate service life cycle.
  • Develop service BOMs, preventive maintenance schedules, and calibration protocols aligned with orthopedic surgical use cases.
  • Specify and validate built-in diagnostics, and telemetry.
  • Support and execute segments of complex product development to advance projects through the design /development/V&V/launch process.
  • Plan and execute verification protocols.

Field Service Workflow
  • Design service workflows that minimize disruption.
  • Service readiness for new robotic platforms prior to commercial launch.
  • Collaborate with engineering in defining installation, maintenance and troubleshooting procedures for robotic arms, navigation systems, and imaging integrations.
  • Develop digital troubleshooting guides, assisted repair flows, and remote support capabilities for urgent intraoperative issues.

Customer Experience
  • Capture Voice of Field Service Engineer and support agents to inform service design prioritizing speed, clarity, and confidence.
  • Collaborate with Training to create competency-based learning paths for technicians servicing robotic systems in OR environments.
  • Regulatory, Reliability & Compliance
  • Ensure all service processes meet FDA 21 CFR Part 820, ISO 13485, and IEC 60601 standards for medical electrical equipment.
  • Support post-market surveillance and feed reliability insights into product and service roadmaps.

Skills:
Qualifications
Required
  • Familiarity with FDA regulations, ISO 13485, and IEC standards.
  • Technical writing skills for service manuals.
  • Project management experience.
  • Ability to communicate technically with team members.

EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Meet Your Recruiter
Ippalapalli Ganesh

LanceSoft logo

About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

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