The Senior Manager, Service Design is responsible for leading enterprise level service and product design initiatives that transform Delta's operational ecosystem to reduce the impact of disruptions ...
The Senior Manager, Service Design is responsible for leading enterprise level service and product design initiatives that transform Delta's operational ecosystem to reduce the impact of disruptions ...
Our needs range from entry-level practitioners to service design leads. At Harmonic, our designers share a common passion for tackling business and organizational challenges through service design.
Our needs range from entry-level practitioners to service design leads. At Harmonic, our designers share a common passion for tackling business and organizational challenges through service design.
Our needs range from entry-level practitioners to service design leads. At Harmonic, our designers share a common passion for tackling business and organizational challenges through service design.
Quick apply
Our needs range from entry-level practitioners to service design leads. At Harmonic, our designers share a common passion for tackling business and organizational challenges through service design.
Our needs range from entry-level practitioners to service design leads. At Harmonic, our designers share a common passion for tackling business and organizational challenges through service design.
Our needs range from entry-level practitioners to service design leads. At Harmonic, our designers share a common passion for tackling business and organizational challenges through service design.
You will contribute to projects involving meter sets, regulator stations, subdivisions, main extensions, and service design. Collaboration with internal teams, municipalities, and external partners ...
You will contribute to projects involving meter sets, regulator stations, subdivisions, main extensions, and service design. Collaboration with internal teams, municipalities, and external partners ...
You will contribute to projects involving meter sets, regulator stations, subdivisions, main extensions, and service design. Collaboration with internal teams, municipalities, and external partners ...
You will contribute to projects involving meter sets, regulator stations, subdivisions, main extensions, and service design. Collaboration with internal teams, municipalities, and external partners ...
This role focuses on enhancing efficiency, accessibility, usability, and public service outcomes by ... Utilize both human-centered design and business process improvement methodologies to identify ...
This role focuses on enhancing efficiency, accessibility, usability, and public service outcomes by ... Utilize both human-centered design and business process improvement methodologies to identify ...
This role focuses on enhancing efficiency, accessibility, usability, and public service outcomes by ... Utilize both human-centered design and business process improvement methodologies to identify ...
Quick apply
This role focuses on enhancing efficiency, accessibility, usability, and public service outcomes by ... Utilize both human-centered design and business process improvement methodologies to identify ...
This role focuses on enhancing efficiency, accessibility, usability, and public service outcomes by ... Utilize both human-centered design and business process improvement methodologies to identify ...
This role focuses on enhancing efficiency, accessibility, usability, and public service outcomes by ... Utilize both human-centered design and business process improvement methodologies to identify ...
Senior Service Designer (Networking & Data Center IT Professional Services)
Atlanta, GA · On-site
$160K - $190K/yr
This role owns the creation of the Service Design Package (SDP), defining how services will be executed across consulting, deployment, integration, and program management. The Service Designer ...
Senior Service Designer (Networking & Data Center IT Professional Services)
Atlanta, GA · On-site
$160K - $190K/yr
This role owns the creation of the Service Design Package (SDP), defining how services will be executed across consulting, deployment, integration, and program management. The Service Designer ...
Be Seen First
Director of Operations (Interior Design/ Construction / Installation)
Norcross, GA · On-site
$95K - $125K/yr
ADG is a full-service Design firm with 8 operating divisions or brands comprising of construction, lighting, artwork/mirrors, manufacturing, procurement to furniture to design to installation.The ...
Quick apply
Be Seen First
Director of Operations (Interior Design/ Construction / Installation)
Norcross, GA · On-site
$95K - $125K/yr
ADG is a full-service Design firm with 8 operating divisions or brands comprising of construction, lighting, artwork/mirrors, manufacturing, procurement to furniture to design to installation.The ...
Craft comprehensive service delivery designs for end-to-end Mid Market support and service models. Design the operational framework, processes, standards, and metrics for success, while maintaining ...
Craft comprehensive service delivery designs for end-to-end Mid Market support and service models. Design the operational framework, processes, standards, and metrics for success, while maintaining ...
Senior Service Designer (Networking & Data Center IT Professional Services)
Atlanta, GA · On-site
$160K - $190K/yr
This role owns the creation of the Service Design Package (SDP), defining how services will be executed across consulting, deployment, integration, and program management. The Service Designer ...
Senior Service Designer (Networking & Data Center IT Professional Services)
Atlanta, GA · On-site
$160K - $190K/yr
This role owns the creation of the Service Design Package (SDP), defining how services will be executed across consulting, deployment, integration, and program management. The Service Designer ...
The role partners closely with Sales, Service Design, Transition, and global delivery teams to ensure customer requirements are met while aligning standard service offerings, risk controls, and cost ...
The role partners closely with Sales, Service Design, Transition, and global delivery teams to ensure customer requirements are met while aligning standard service offerings, risk controls, and cost ...
The role partners closely with Sales, Service Design, Transition, and global delivery teams to ensure customer requirements are met while aligning standard service offerings, risk controls, and cost ...
The role partners closely with Sales, Service Design, Transition, and global delivery teams to ensure customer requirements are met while aligning standard service offerings, risk controls, and cost ...
Terminal degree or its equivalent in interaction design, HCI, human factors, industrial design, service design, design management, interactive design and game development, or relevant discipline.
Terminal degree or its equivalent in interaction design, HCI, human factors, industrial design, service design, design management, interactive design and game development, or relevant discipline.
Overview Craft comprehensive service delivery designs for end-to-end Mid Market support and service models. Design the operational framework, processes, standards, and metrics for success, while ...
Overview Craft comprehensive service delivery designs for end-to-end Mid Market support and service models. Design the operational framework, processes, standards, and metrics for success, while ...
Experience Designer Lead Senior--HR Consultant
Atlanta, GA · On-site
$80K - $185K/yr
Capabilities (Skills & MustHave Competencies) Service design, UX research, IA/taxonomy, humancentered design. Evidencebased design techniques (CES, deflection, timetoresolve). Familiarity with HR ...
Experience Designer Lead Senior--HR Consultant
Atlanta, GA · On-site
$80K - $185K/yr
Capabilities (Skills & MustHave Competencies) Service design, UX research, IA/taxonomy, humancentered design. Evidencebased design techniques (CES, deflection, timetoresolve). Familiarity with HR ...
Senior Experiene Designer - UX
$70 - $72/hr
Key skills; UX Design, Figma, Banking or Financial services * BA/BS degree in User Experience, Interaction Design, Service Design, Communication Design, Computer Science, Psychology, HCI, Human ...
Senior Experiene Designer - UX
$70 - $72/hr
Key skills; UX Design, Figma, Banking or Financial services * BA/BS degree in User Experience, Interaction Design, Service Design, Communication Design, Computer Science, Psychology, HCI, Human ...
BA/BS degree in User Experience, Interaction Design, Service Design, Communication Design, Computer Science, Psychology, HCI, Human Factors, other related field or a minimum of 3 years of relevant ...
BA/BS degree in User Experience, Interaction Design, Service Design, Communication Design, Computer Science, Psychology, HCI, Human Factors, other related field or a minimum of 3 years of relevant ...
Service Design information
See Georgia salary details
$35.5K - $47.7K
4% of jobs
$47.7K - $60K
8% of jobs
$68.9K is the 25th percentile. Wages below this are outliers.
$60K - $72.2K
17% of jobs
The median wage is $83.6K / yr.
$72.2K - $84.4K
22% of jobs
$84.4K - $96.7K
15% of jobs
$96.7K - $108.9K
6% of jobs
$112.9K is the 75th percentile. Wages above this are outliers.
$108.9K - $121.2K
7% of jobs
$121.2K - $133.4K
7% of jobs
$133.4K - $145.7K
8% of jobs
$145.7K - $157.9K
2% of jobs
$157.9K - $170.1K
2% of jobs
$35.5K
$96.7K
$170.1K
How much do service design jobs pay per year?
As of Jun 9, 2026, the average yearly pay for service design in Georgia is $96,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $121,600.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Service Designer, and why are they important?
To thrive as a Service Designer, you need expertise in user research, experience mapping, and prototyping, typically supported by a background in design, business, or related fields. Familiarity with tools such as Adobe Creative Suite, Miro, and service blueprinting methodologies is commonly required. Strong collaboration, empathy, and facilitation skills help you engage stakeholders and guide multidisciplinary teams. These competencies are crucial for designing effective, user-centered services that deliver real value to both organizations and customers.
What is service design?
Service design is a multidisciplinary approach to planning and organizing people, infrastructure, communication, and material components of a service with the goal of improving its quality and the interaction between the service provider and customers. It aims to ensure that services are user-friendly, meet customer needs, and are efficient for both users and providers. Service designers use various tools and methods, such as journey mapping and prototyping, to visualize and optimize the service experience from start to finish.
What is the difference between Service Design vs User Experience Designer?
| Aspect | Service Design | User Experience Designer |
|---|---|---|
| Focus | Designing entire service ecosystems and customer journeys | Designing specific digital or product interfaces for optimal user interaction |
| Skills & Certifications | Service design methods, customer journey mapping, stakeholder management | UX research, wireframing, prototyping, usability testing |
| Work Environment | Cross-functional teams, service providers, customer touchpoints | Design teams, digital agencies, product teams |
| Industry Usage | Healthcare, hospitality, government, retail | Tech, software, mobile apps, websites |
While both roles aim to improve user satisfaction, Service Design focuses on the entire service experience across multiple touchpoints, whereas User Experience Designer concentrates on optimizing specific digital interfaces for users.
How does a Service Designer typically collaborate with stakeholders and other teams during a project?
Service Designers work closely with a wide range of stakeholders, including customers, business leaders, product managers, and technical teams. Collaboration often involves facilitating workshops, conducting user research, and co-creating journey maps to ensure alignment on user needs and business goals. Regular communication and iterative feedback are key, as Service Designers must balance user experience with organizational requirements. This collaborative approach helps ensure that solutions are feasible, desirable, and viable within the broader service ecosystem.
What are popular job titles related to Service Design jobs in Georgia? For Service Design jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Service Design jobs in Georgia look for? The top searched job categories for Service Design jobs in Georgia are:
What cities in Georgia are hiring for Service Design jobs? Cities in Georgia with the most Service Design job openings:
Delta Air Lines rating
8.0
Based on 310 frontline employees who took The Breakroom Quiz
6th of 26 rated airlines
Job description
The Senior Manager, Service Design is responsible for leading enterprise level service and product design initiatives that transform Delta's operational ecosystem to reduce the impact of disruptions on customers and employees. This role applies human centered design, systems thinking, and product strategy to complex, cross divisional challenges and operates with significant autonomy and decision influence.
- Apply human centered design and systems thinking to diagnose and address systemic issues across people, process, policy, technology, and data
- Drive strategic efforts focused on operational transformation that reduces downstream disruption impacts and increase efficiency
- Lead, mentor, and develop service designers; contribute to the growth and maturity of enterprise design practices
- Develop current and future state service blueprints, journey maps, and ecosystem models that connect customer and employee experiences to upstream operational drivers
- Influence senior leaders through structured executive storytelling grounded in human insight, operational data, and business context
- Partner with Operations & Tech leaders to ensure solutions are feasible, scalable, and aligned with safety, regulatory, technical, and operational requirements
What Delta Air Lines employees say
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About Delta Air Lines
Sourced by ZipRecruiter
Delta Air Lines, headquartered in Atlanta, GA, US, is one of the major players in the aviation industry with an official website, delta.com. Established in 1929, the airline is recognized globally for its wide range of airline services, including passenger and cargo transport. Originally envisioned as a crop-dusting service, Delta has progressed over the decades into a globally acclaimed airline, serving more than 200 million customers annually across a substantial international network spanning over 50 countries. Delta’s core values are rooted in honesty, integrity, respect, perseverance, and service and its mission is to connect the world in a safe, reliable, and customer-centric manner.