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Service Design Jobs in Georgia (NOW HIRING)

Elevati Design (formally Ligne Roset Atlanta) is located in the heart of The Buckhead Village ... Ability to provide exceptional customer service Superb organizational skills with attention to ...

Elevati Design (formally Ligne Roset Atlanta) is located in the heart of The Buckhead Village ... Ability to provide exceptional customer service Superb organizational skills with attention to ...

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Showing results 1-20

Service Design information

See Georgia salary details

$35.5K

$96.7K

$170.1K

How much do service design jobs pay per year?

As of Jul 1, 2026, the average yearly pay for service design in Georgia is $96,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $121,600.00 per year, depending on experience, location, and employer.

What is the highest paid design job?

Senior roles in service design, user experience (UX) design, and interaction design tend to be among the highest paid in the design field, especially for those with extensive experience, specialized skills, and certifications. Executive-level positions such as Design Directors or Chief Design Officers can also command top salaries, often exceeding six figures annually.

What are the key skills and qualifications needed to thrive as a Service Designer, and why are they important?

To thrive as a Service Designer, you need expertise in user research, experience mapping, and prototyping, typically supported by a background in design, business, or related fields. Familiarity with tools such as Adobe Creative Suite, Miro, and service blueprinting methodologies is commonly required. Strong collaboration, empathy, and facilitation skills help you engage stakeholders and guide multidisciplinary teams. These competencies are crucial for designing effective, user-centered services that deliver real value to both organizations and customers.

What is service design?

Service design is a multidisciplinary approach to planning and organizing people, infrastructure, communication, and material components of a service with the goal of improving its quality and the interaction between the service provider and customers. It aims to ensure that services are user-friendly, meet customer needs, and are efficient for both users and providers. Service designers use various tools and methods, such as journey mapping and prototyping, to visualize and optimize the service experience from start to finish.

What is the role of a Service Designer?

A Service Designer is responsible for planning and organizing the delivery of services to improve customer experience and operational efficiency. They analyze user needs, develop service blueprints, and collaborate with cross-functional teams using tools like customer journey maps. Strong skills in design thinking, research, and communication are essential for this role.

What is service design vs. UX design?

Service design is a holistic approach that focuses on creating and improving entire service experiences across multiple touchpoints, often involving organizational processes and systems. UX design concentrates on optimizing the user experience of digital products or interfaces, emphasizing usability, accessibility, and interaction. Both roles require understanding user needs, but service design considers broader service delivery, while UX design is more focused on digital interactions.

What is the difference between Service Design vs User Experience Designer?

AspectService DesignUser Experience Designer
FocusDesigning entire service ecosystems and customer journeysDesigning specific digital or product interfaces for optimal user interaction
Skills & CertificationsService design methods, customer journey mapping, stakeholder managementUX research, wireframing, prototyping, usability testing
Work EnvironmentCross-functional teams, service providers, customer touchpointsDesign teams, digital agencies, product teams
Industry UsageHealthcare, hospitality, government, retailTech, software, mobile apps, websites

While both roles aim to improve user satisfaction, Service Design focuses on the entire service experience across multiple touchpoints, whereas User Experience Designer concentrates on optimizing specific digital interfaces for users.

How does a Service Designer typically collaborate with stakeholders and other teams during a project?

Service Designers work closely with a wide range of stakeholders, including customers, business leaders, product managers, and technical teams. Collaboration often involves facilitating workshops, conducting user research, and co-creating journey maps to ensure alignment on user needs and business goals. Regular communication and iterative feedback are key, as Service Designers must balance user experience with organizational requirements. This collaborative approach helps ensure that solutions are feasible, desirable, and viable within the broader service ecosystem.

How much do service designers make?

Service designers in California typically earn between $70,000 and $120,000 annually, depending on experience, industry, and company size. Senior roles or those with specialized skills in user experience and design tools may command higher salaries. The role often requires strong problem-solving, user research, and collaboration skills.
What cities in Georgia are hiring for Service Design jobs? Cities in Georgia with the most Service Design job openings:
Infographic showing various Service Design job openings in Georgia as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $96,674 per year, or $46.5 per hour.

Journey Management & Service Design Consultant

Skill Corp

Atlanta, GA • On-site

$70 - $76/hr

Other

Medical, Dental, Vision, Retirement

Posted 9 days ago


Key responsibilities

  • Lead customer journey mapping and service design workshops.

  • Support the adoption of JourneyTrack and journey intelligence workflows.

  • Analyze customer journey insights and pain points.


Job description

Overview

Placement Type:

N/A

Salary:

$70-76 Hourly

W2, hourly with benefits

Start Date:

Jun 29, 2026

Aquent is partnering with a leading Fortune 500 retailer to identify a Journey Management & Service Design Consultant for a contract opportunity supporting enterprise customer experience initiatives.

This role will help scale journey management practices across the organization by facilitating workshops, driving adoption of customer journey tools and processes, and helping teams integrate customer insights into decision-making. If you're passionate about service design, customer experience strategy, and organizational transformation, we'd love to connect.

What You'll Do

  • Lead customer journey mapping and service design workshops
  • Support the adoption of JourneyTrack and journey intelligence workflows
  • Facilitate cross-functional collaboration sessions
  • Create journey management templates, playbooks, and best practices
  • Partner with CX, product, and business stakeholders
  • Analyze customer journey insights and pain points
  • Help integrate customer experience data into operational processes
  • Support change management and adoption efforts
  • Explore opportunities to leverage AI within journey management practices
  • Serve as a subject matter expert and coach for journey management methodologies

What You'll Bring

  • 6+ years facilitating workshops and cross-functional sessions
  • Experience in service design, customer experience, journey management, or design thinking
  • Strong change management and organizational adoption experience
  • Experience creating customer journey maps and service blueprints
  • Ability to influence stakeholders across large organizations
  • Strong communication and presentation skills
  • Experience translating customer insights into actionable recommendations

Nice to Have

  • JourneyTrack experience
  • Journey Intelligence platforms
  • Retail industry experience
  • Human-centered design certifications
  • Prosci or change management certifications
  • UX research experience
  • Experience applying AI within CX or journey management programs

Why Apply

  • Help shape customer experience strategy at enterprise scale
  • Lead highly visible transformation initiatives
  • Work with senior cross-functional stakeholders
  • Influence how customer insights drive business decisions
  • Gain exposure to emerging AI applications in journey management

The target hiring compensation range for this role is $70 to $76/hr. Compensation is based on several factors, including but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium.


Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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