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Service Design Jobs in Georgia (NOW HIRING)

Unum UK

AVP CX Experience Design

Atlanta, GA

Here, we work to provide the employee benefits and service solutions that enable employees at our ... This role is CX Design leader of a team responsible for translating CX strategy via human-centered ...

CYNET SYSTEMS

UX Architect

Atlanta, GA · On-site

$80 - $85/hr

Strong expertise in Future-State Operating Model Design, Service Blueprinting, User Journey Mapping, Workflow Design, Persona Development, and Human-Centered Design. * Ability to analyze complex ...

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All JobsService Design JobsService Design Jobs in Georgia

Service Design information

See Georgia salary details

$35.5K

$96.7K

$170.1K

How much do service design jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service design in Georgia is $96,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $121,600.00 per year, depending on experience, location, and employer.

What is service design?

Service design is a multidisciplinary approach to planning and organizing people, infrastructure, communication, and material components of a service with the goal of improving its quality and the interaction between the service provider and customers. It aims to ensure that services are user-friendly, meet customer needs, and are efficient for both users and providers. Service designers use various tools and methods, such as journey mapping and prototyping, to visualize and optimize the service experience from start to finish.

What are the key skills and qualifications needed to thrive as a service designer, and why are they important?

To thrive as a Service Designer, you need expertise in user research, experience mapping, and prototyping, typically supported by a background in design, business, or related fields. Familiarity with tools such as Adobe Creative Suite, Miro, and service blueprinting methodologies is commonly required. Strong collaboration, empathy, and facilitation skills help you engage stakeholders and guide multidisciplinary teams. These competencies are crucial for designing effective, user-centered services that deliver real value to both organizations and customers.

How does a service designer typically collaborate with stakeholders and other teams during a project?

Service Designers work closely with a wide range of stakeholders, including customers, business leaders, product managers, and technical teams. Collaboration often involves facilitating workshops, conducting user research, and co-creating journey maps to ensure alignment on user needs and business goals. Regular communication and iterative feedback are key, as Service Designers must balance user experience with organizational requirements. This collaborative approach helps ensure that solutions are feasible, desirable, and viable within the broader service ecosystem.

What is the difference between Service Design vs User Experience Designer?

AspectService DesignUser Experience Designer
FocusDesigning entire service ecosystems and customer journeysDesigning specific digital or product interfaces for optimal user interaction
Skills & CertificationsService design methods, customer journey mapping, stakeholder managementUX research, wireframing, prototyping, usability testing
Work EnvironmentCross-functional teams, service providers, customer touchpointsDesign teams, digital agencies, product teams
Industry UsageHealthcare, hospitality, government, retailTech, software, mobile apps, websites

While both roles aim to improve user satisfaction, Service Design focuses on the entire service experience across multiple touchpoints, whereas User Experience Designer concentrates on optimizing specific digital interfaces for users.

Are service designers in demand?

Service designers are in increasing demand as organizations focus on improving customer experience and operational efficiency. Skills in user-centered design, process mapping, and tools like customer journey mapping are highly valued in industries such as healthcare, finance, and technology.

What is the role of a service designer?

A service designer is responsible for planning and organizing a service's components to improve user experience and operational efficiency. They analyze customer needs, develop service blueprints, and collaborate with cross-functional teams using tools like customer journey maps. Their goal is to create seamless, effective services that meet business objectives.

What are popular job titles related to Service Design jobs in Georgia?

For Service Design jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Service Design jobs in Georgia look for?

The top searched job categories for Service Design jobs in Georgia are:

What cities in Georgia are hiring for Service Design jobs?

Cities in Georgia with the most Service Design job openings:

Service Design jobs near you
Infographic showing various Service Design job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $96,674 per year, or $46.5 per hour.

Service Designers (all US locations)

Harmonic Design

Atlanta, GA • On-site

Contractor

Re-posted 20 hours ago

Job description

While we don't currently have any open roles, we're always in the process of scouting new talent who will bring diversity of skills and experience to our team. Our needs range from entry-level practitioners to service design leads. At Harmonic, our designers share a common passion for tackling business and organizational challenges through service design. We prioritize service designers with experience doing omnichannel service design work and who:
• Get excited by finding new ways to blend human-centered design, systems design, and organizational design
• Bring a clear point of view and the heart of a teacher
• Demonstrate a desire for variety and an eye for finding patterns across domains
• Are as excited to change a company policy as much as a customer touchpoint
• Approach their work collaboratively, enthusiastically, and humbly
If this sounds like your own personal narrative, we want to hear from you! Harmonic seeks a diversity of skills, work experience, and life experience to enhance collaboration within our small, nimble, self-managed teams. If you're interested in connecting and possibly working with us on a contract or full-time basis, please send us your info and let's start a dialogue.
Some key requirements:
• Must have experience doing omnichannel service design work
• Must be able to share work examples inclusive of a broad spectrum of service design tools, artifacts, and methods
• Comfortable working across the service design lifecycle, including strategy, research, experiencing mapping, ideation and concept creation, workshop design and facilitation, and service blueprinting
• Skilled and excited to both do and teach service design in complex organizations
• Consulting experience is a plus
• Able to work on or close to East Coast time (up to 2 hours offset is workable)
When submitting for consideration, you will be asked to provide a link to your portfolio. Please ensure your submission demonstrates mastery of service design methods and tools, such as: service value proposition definition, journey and experience mapping, service blueprinting, service feature definition, service ecosystem modeling, conceptual design (both frontstage and backstage), roadmap or evolution plans, and the design and execution of service participant research (frontstage and backstage).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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