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Service Design Jobs in Minneapolis, MN (NOW HIRING)

Prim

Service Designer

Little Canada, MN · On-site

$26 - $34/hr

Service Design / builders call line liaison position in our Little Canada, MN office! Primary Responsibilities Include: Service Coordination * Manage and process requests related to: * OH to UG ...

System One

Utility Service Designer

White Bear Lake, MN · Remote

Manage utility service design projects from initiation through billing * Review customer notifications in SAP * Communicate with customers to gather requirements * Complete design work in Smallworld ...

System One

Utility Service Designer

White Bear Lake, MN · Remote

Manage utility service design projects from initiation through billing * Review customer notifications in SAP * Communicate with customers to gather requirements * Complete design work in Smallworld ...

System One

Utility Service Designer

White Bear Lake, MN · Remote

Manage utility service design projects from initiation through billing * Review customer notifications in SAP * Communicate with customers to gather requirements * Complete design work in Smallworld ...

System One

Utility Service Designer

White Bear Lake, MN · Remote

Manage utility service design projects from initiation through billing * Review customer notifications in SAP * Communicate with customers to gather requirements * Complete design work in Smallworld ...

System One

Utility Service Designer

White Bear Lake, MN · Remote

Manage utility service design projects from initiation through billing * Review customer notifications in SAP * Communicate with customers to gather requirements * Complete design work in Smallworld ...

Closets By Design

Sales Design Consultant

Plymouth, MN · On-site

$2.5K - $6.0K/mo

Closets by Design is hiring designers/sales representatives. You can help others organize their ... Educate customers on our products and services. * Follow our Sales Training and use communication ...

Closets By Design

Sales Design Consultant

Plymouth, MN · On-site

$2.5K - $6.0K/mo

Closets by Design is hiring designers/sales representatives. You can help others organize their ... Educate customers on our products and services. * Follow our Sales Training and use communication ...

Closets By Design

Sales Design Consultant

Plymouth, MN · On-site

$2.5K - $6.0K/mo

Closets by Design is hiring designers/sales representatives. You can help others organize their ... Educate customers on our products and services. * Follow our Sales Training and use communication ...

Closets By Design

Sales Design Consultant

Plymouth, MN · On-site

$2.5K - $6.0K/mo

Closets by Design is hiring designers/sales representatives. You can help others organize their ... Educate customers on our products and services. * Follow our Sales Training and use communication ...

One Tech Engineering

Designer

White Bear Lake, MN

The Designer manages utility service design projects from initiation through billing. The candidate must be a US citizen or hold a green card. The candidate should have previous customer service ...

One Tech

Designer

White Bear Lake, MN

$57K - $60K/yr

The Designer manages utility service design projects from initiation through billing. The candidate must be a US citizen or hold a green card. The candidate should have previous customer service ...

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Showing results 1-20

All JobsService Design JobsService Design Jobs in Minneapolis, MN

Service Design information

See Minneapolis, MN salary details

$43.8K

$119.5K

$210.3K

How much do service design jobs pay per year?

As of Aug 29, 2026, the average yearly pay for service design in Minneapolis, MN is $119,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,200.00 and $150,300.00 per year, depending on experience, location, and employer.

What is service design?

Service design is a multidisciplinary approach to planning and organizing people, infrastructure, communication, and material components of a service with the goal of improving its quality and the interaction between the service provider and customers. It aims to ensure that services are user-friendly, meet customer needs, and are efficient for both users and providers. Service designers use various tools and methods, such as journey mapping and prototyping, to visualize and optimize the service experience from start to finish.

What are the key skills and qualifications needed to thrive as a service designer, and why are they important?

To thrive as a Service Designer, you need expertise in user research, experience mapping, and prototyping, typically supported by a background in design, business, or related fields. Familiarity with tools such as Adobe Creative Suite, Miro, and service blueprinting methodologies is commonly required. Strong collaboration, empathy, and facilitation skills help you engage stakeholders and guide multidisciplinary teams. These competencies are crucial for designing effective, user-centered services that deliver real value to both organizations and customers.

How does a service designer typically collaborate with stakeholders and other teams during a project?

Service Designers work closely with a wide range of stakeholders, including customers, business leaders, product managers, and technical teams. Collaboration often involves facilitating workshops, conducting user research, and co-creating journey maps to ensure alignment on user needs and business goals. Regular communication and iterative feedback are key, as Service Designers must balance user experience with organizational requirements. This collaborative approach helps ensure that solutions are feasible, desirable, and viable within the broader service ecosystem.

What is the difference between Service Design vs User Experience Designer?

AspectService DesignUser Experience Designer
FocusDesigning entire service ecosystems and customer journeysDesigning specific digital or product interfaces for optimal user interaction
Skills & CertificationsService design methods, customer journey mapping, stakeholder managementUX research, wireframing, prototyping, usability testing
Work EnvironmentCross-functional teams, service providers, customer touchpointsDesign teams, digital agencies, product teams
Industry UsageHealthcare, hospitality, government, retailTech, software, mobile apps, websites

While both roles aim to improve user satisfaction, Service Design focuses on the entire service experience across multiple touchpoints, whereas User Experience Designer concentrates on optimizing specific digital interfaces for users.

Are service designers in demand?

Service designers are in increasing demand as organizations focus on improving customer experience and operational efficiency. Skills in user-centered design, process mapping, and tools like customer journey mapping are highly valued in industries such as healthcare, finance, and technology.

What is the role of a service designer?

A service designer is responsible for planning and organizing a service's components to improve user experience and operational efficiency. They analyze customer needs, develop service blueprints, and collaborate with cross-functional teams using tools like customer journey maps. Their goal is to create seamless, effective services that meet business objectives.

What are popular job titles related to Service Design jobs in Minneapolis, MN?

For Service Design jobs in Minneapolis, MN, the most frequently searched job titles are:

What job categories do people searching Service Design jobs in Minneapolis, MN look for?

The top searched job categories for Service Design jobs in Minneapolis, MN are:

Service Design jobs near you
Infographic showing various Service Design job openings in Minneapolis, MN as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $119,506 per year, or $57.5 per hour.

Service Designer

Little Canada, MN • On-site

Primoris Services Corporation
Construction • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

27th of 80 rated construction

Great coworkers

People enjoy working here

Good employer

Learn more about Primoris Services Corporationexternal

$26 - $34/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Job Overview:
Primoris Gas Operations, which consist of companies such as Q3 Contracting, ARB, Primoris Distribution Services, Snelson and Pipejacking Trenchless, has over 60 years of experience working in the natural gas distribution industry. Over this time, we have maintained numerous customer relationships spanning more than two decades. Providing a safe environment, quality workmanship, and exceptional value to our customers is the foremost focus of our operations.
Are you dedicated to customer service and looking to be with a company where you can put both your skills and passions to work? If so, look no further than our...
Service Design / builders call line liaison position in our Little Canada, MN office!
Primary Responsibilities Include:
Service Coordination
  • Manage and process requests related to:
    • OH to UG service conversions
    • Existing service transfers
    • Service relocations and removals
  • Coordinate timelines, site readiness, and inspections with internal teams and external partners
  • Track service requests through completion, ensuring accurate documentation and timely follow-up

Customer Interaction
  • Serve as the primary liaison between Xcel Energy and external customers, including:
    • Homeowners and project managers
  • Provide clear guidance on construction requirements, service standards, and project status
  • Communicate technical information in a customer-friendly manner
  • Manage high-volume inbound calls and inquiries while maintaining service quality

Problem Resolution
  • Identify and resolve issues related to:
    • Construction delays
    • Service design conflicts
    • Permitting or inspection challenges
    • Billing or service application discrepancies
  • Interpret and explain company policies, tariffs, and industry regulations
  • Escalate complex or high-risk issues appropriately while maintaining ownership through resolution

Process Improvement & Compliance
  • Ensure customer requests comply with:
    • Xcel Energy construction standards
    • Standard for Electric Installation and Use ("Blue Book")
    • Applicable safety, regulatory, and permitting requirements
  • Identify trends, recurring issues, and opportunities to improve customer experience and operational efficiency

Required Qualifications:
  • High school diploma or equivalent (Associate's or Bachelor's degree preferred)
  • 2+ years of experience in customer service, utility services, construction coordination, or technical support
  • Strong verbal and written communication skills
  • Ability to interpret technical documents, construction drawings, or service standards
  • Proven ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment

Q3 Contracting is a drug-free environment, and all candidates are subject to drug testing.
Preferred Qualifications:
  • Experience working with gas and/or electric utilities
  • Familiarity with construction, permitting, or service installation processes
  • Knowledge of Xcel Energy systems, standards, or utility operations
  • Experience in service design, process improvement, or contract liaison roles

Key Competencies
  • Customer-focused mindset
  • Strong problem-solving and decision-making skills
  • Attention to detail and accuracy
  • Ability to work collaboratively across teams and stakeholders
  • Adaptability in a regulated, process-driven environment

Work Environment
  • Customer service and call-center based environment
  • Primarily desk-based with use of multiple systems and databases

Benefits Include:
  • Competitive compensation is paid weekly.
  • Best-in-class; Medical, Dental, Vision, and LTD/STD.
  • Paid Time Off, Holiday Pay, and Community Service Paid Time Off.
  • Growth Opportunities.
  • And more

Compensation: $26-$34/ hour (Compensation will depend on qualifications and experience.)
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Third Party Agency Notice:
Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Company Overview:
Primoris Gas Operations, which consist of companies such as Q3 Contracting, ARB, Primoris Distribution Services, Snelson and Pipejacking Trenchless, has over 60 years of experience working in the natural gas distribution industry. Over this time, we have maintained numerous customer relationships spanning more than two decades. Providing a safe environment, quality workmanship, and exceptional value to our customers is the foremost focus of our operations.
Benefits:
  • Competitive compensation paid weekly.
  • Best-in-class; Medical, Dental, Vision, and LTD/STD.
  • 401(k) with company match, vested day-one.
  • Employee Stock Purchase Plan [ESPP].
  • Tuition Reimbursement.
  • Paid Time Off, Holiday Pay, and Community Service Paid Time Off.
  • Pet Coverage "For our Furry Friends"
  • Legal Assistance Coverage
  • Award winning safety programs.
  • Overtime opportunities.
  • Growth Opportunities.
  • And more.

EEO Statement
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Agency Statement
We are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms. For consideration in becoming an approved vendor, contact HR.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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