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Service Delivery Jobs (NOW HIRING)

Goosehead

Manager - Service Delivery

Westlake, OH · On-site

Ensure accountability against key service KPIs (SLA, NPS, FCR, CSAT). * Conduct structured coaching sessions that drive performance behaviors. * Deliver weekly 1:1s focused on development, growth ...

Datavant

Service Delivery Supervisor

Atlanta, GA · On-site

The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Service ...

Clean Harbors

Service Delivery Manager

Fargo, ND · On-site

Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Clean Harbors

Service Delivery Manager

San Diego, CA · On-site

$127K/yr

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Clearwater Analytics, Ltd

$100 - $125/hr

## Service Delivery ManagerApplylocations: Office - Boisetime type: Full timeposted on: Posted Todayjob requisition id: R3037-1Service Delivery Managers are responsible for establishing, maintaining ...

CleanHarbors

Service Delivery Manager

Fargo, ND

Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

1091 Amadeus North America, Inc.

WI · On-site

$125 - $150/hr

Service Delivery Manager Location: Dallas, Texas (Hybrid) Position: Permanent The Service Delivery Manager (SDM), is the customer advocate, empowering the voice of the customer for technology ...

Hirebridge

WI · On-site

$100 - $125/hr

Service Delivery Manager Reports to: Senior Director, School Services (De facto IT Director) Position Summary The Service Delivery Manager (SDM) is accountable for the governance, performance, and ...

Deegit Inc

Service Delivery lead

King Of Prussia, PA · On-site

Company Description Deegit Inc. • Strong leadership capabilities with an ability to manage a team as well as leading by influence • Work cross functionally across Connected Health, external ...

GDI Infotech

Service Delivery Manager

San Francisco, CA · On-site

$100 - $125/hr

San Francisco, United States | Posted on 08/21/2026 GDI Infotech provides technology staffing and digital transformation solutions to MSPs, enterprise technology organizations, and institutions such ...

Zero Hiring

Service Delivery Coordinator

Lakewood, NJ · On-site

$45K - $55K/yr

Services Delivery Coordinator Full-time · Exempt · On-site , Monday-Friday · $45,000-$55,000 · Posted by ZeroHiring on behalf of a growing IT services provider Zero friction. Zero surprises.

Esri

Service Delivery Technician

Redlands, CA · On-site

$17 - $23/hr

Overview Put your expertise in service delivery operations and superior customer service skills to use at our Redlands headquarters! This is a great opportunity to further develop your knowledge of ...

Apple Bank

Service Delivery Manager, AVP

Scarsdale, NY · On-site

$150K - $180K/yr

This position partners closely with the Head of Service Delivery to oversee all operational aspects for the Service Delivery Team, including strategic projects and initiatives. The incumbent provides ...

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Service Delivery information

See salary details

$29K

$93.9K

$160.5K

How much do service delivery jobs pay per year?

As of Sep 9, 2026, the average yearly pay for service delivery in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is service delivery?

Service delivery refers to the process of providing services to customers or clients according to agreed standards and expectations. In organizations, service delivery involves planning, managing, and improving the way services are provided to ensure customer satisfaction and efficiency. This can involve direct interaction with clients, coordination between teams, and ensuring that services meet quality and performance standards. Service delivery is essential in sectors such as IT, healthcare, and public services, where reliable and effective service impacts overall client experience.

What are the key skills and qualifications needed to thrive in service delivery?

To thrive in Service Delivery, you need strong project management abilities, a solid understanding of service-level agreements (SLAs), and relevant experience or education in IT or business management. Familiarity with IT service management (ITSM) frameworks such as ITIL, as well as tools like ServiceNow or Jira, is often required. Excellent communication, problem-solving skills, and a customer-centric mindset help professionals stand out in this field. These competencies are vital for ensuring reliable service outcomes, maintaining client satisfaction, and driving continuous improvement in service processes.

What are some common challenges faced by professionals in service delivery roles, and how are they typically addressed?

Professionals in Service Delivery often face challenges such as managing client expectations, coordinating across multiple teams, and ensuring consistent service quality under tight deadlines. These challenges are typically addressed through clear communication, robust service level agreements (SLAs), and proactive issue resolution strategies. Successful Service Delivery teams also rely on regular feedback loops and performance metrics to identify areas for improvement and to maintain strong client relationships.

What is the difference between Service Delivery vs Customer Support?

AspectService DeliveryCustomer Support
Primary FocusEnsuring services are delivered efficiently and meet client expectationsAssisting customers with issues, questions, and troubleshooting
Work EnvironmentProject-based, client-facing, often involves coordination with multiple teamsCall centers, help desks, direct customer interaction
Required SkillsProject management, communication, technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsITIL, PMP, Service Management certificationsCustomer Service certifications, ITIL

Service Delivery focuses on managing the end-to-end process of providing services to clients, ensuring quality and efficiency. Customer Support centers on assisting individual customers with their issues and inquiries. While both roles involve client interaction, Service Delivery emphasizes process management, whereas Customer Support emphasizes direct problem resolution.

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What are the most commonly searched types of Service Delivery jobs?

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What states have the most Service Delivery jobs?

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Service Delivery jobs near you
Infographic showing various Service Delivery job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Service Delivery Manager

Boise, ID • On-site

Clearwater Analytics, Ltd
Software Development • 1 - 5K employees
Learn more about Clearwater Analytics, Ltdexternal

$100 - $125/hr

Other

Posted 8 days ago

Job description

## Service Delivery ManagerApplylocations: Office - Boisetime type: Full timeposted on: Posted Todayjob requisition id: R3037-1Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater’s clients, serving as the main point of contact, and ensuring ongoing client engagement**,** from the daily user to decision maker level.They are viewed by our clients as trusted advisors, solving complex investment reporting and portfolio accounting challenges, and acting as a strong internal advocate on their behalf. By maintaining knowledge of product enhancements and the changing investment accounting industry, they play a crucial role providing valuable insights to empower our clients to optimize their investment operations, ensuring client satisfaction and driving business growth.**Responsibilities:*** Plans and oversees the fulfillment of accurate daily reporting support and service for clients, ensuring quality service, adherence to SLAs, and operational performance in line with SOPs.* Coordinate and execute resolution of service incidents and escalation of technical issues.* Manages Client Engagement Model & client health reporting, including planning and leading remote and in-person client engagement meetings and driving platform usage.* Provides client training on best practices around daily operational & trading support using Clearwater and advises how to leverage new features and enhancements.* Develops client relationships and expands network at those organizations, understanding client business and product needs.* Provides guidance and mentorship to Analysts in the team.**Required Skills:*** Working knowledge of financial services and investment accounting.* Working knowledge of structured products, derivatives, fixed-income securities, etc. Preferred.* Self-starter who proactively seeks out solutions and expertise.* Able to execute in a fast-paced and sometimes ambiguous environment.* Strong computer skills, including proficiency in Microsoft Office.* Excellent attention to detail and strong documentation skills.* Outstanding verbal and written communication skills.* Strong organizational and interpersonal skills.* Exceptional problem-solving abilities.**Education and Experience:*** Bachelor's degree in accounting or similar field, or relevant experience in Investment Management, Insurance, FinTech, Investment Accounting, Financial Services, or Investment Operations.* 3+ years of relevant experience.### WelcomeThank you for your interest in a career with Clearwater!### About usClearwater Analytics (NYSE: CWAN) is transforming investment management with the industry’s most comprehensive cloud-native platform for institutional investors across global public and private markets. While legacy systems create risk, inefficiency, and data fragmentation, Clearwater’s single-instance, multi-tenant architecture delivers real-time data and AI-driven insights throughout the investment lifecycle. The platform eliminates information silos by integrating portfolio management, trading, investment accounting, reconciliation, regulatory reporting, performance, compliance, and risk analytics in one unified system. Serving leading insurers, asset managers, hedge funds, banks, corporations, and governments, Clearwater supports over $8.8 trillion in assets globally. Learn more at **www.clearwateranalytics.com**.### Don’t meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for. #J-18808-Ljbffr

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