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Service Delivery Jobs (NOW HIRING)

OMG, Inc.

Service Delivery Manager

Rockford, MN · On-site

Service Delivery Manager OMG Inc. is a leading manufacturer of fastening products and technologies for the commercial roofing and construction industries worldwide. Headquartered in western ...

Datavant

Service Delivery Supervisor

Sacramento, CA · On-site

$24 - $30.15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Supervisor partners closely with the Manager, Service Delivery to identify operational risks, coach staff, and drive consistent daily throughput. Position Highlights: * Full-Time: Monday-Friday 8 ...

Eliq

Service Delivery Manager

Argillite, KY · On-site

We're looking for a Service Delivery Manager to partner with enterprise clients-supporting smooth onboarding, building strong relationships, and driving ongoing value across our B2B and B2B2C ...

Zones

Service Delivery Manager

Albany, NY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Delivery Manager's role is to develop and manage partnerships with global and enterprise clients and manage the daily implementation of these partnerships to address customer challenges.

Datavant

Service Delivery Supervisor

Johns Creek, GA · On-site

The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Service ...

Datavant

Service Delivery Supervisor

Atlanta, GA · On-site

The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Service ...

Datavant

Service Delivery Supervisor

Stockton, CA

$24 - $30.15/hr

The Supervisor partners closely with the Manager, Service Delivery to identify operational risks, coach staff, and drive consistent daily throughput. Position Highlights: * Full-Time: Monday-Friday 8 ...

Kroger Delivery

Customer Service Delivery Driver

Romulus, MI · On-site

$15.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following ...

Jobtailor

Service Delivery Manager

Kennesaw, GA · On-site

$85 - $120/hr

Conduct monthly conference calls with the Customer and IT Service Engineer, Service Performance, and IT departments to address questions and concerns * Provide monthly reporting, to include: Summary ...

Clayco

Service Delivery Technician

Saint Louis, MO · On-site

$14.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Role We Want You For Clayco's Service Delivery Team is not your average IT support center: our team members are highly motivated, technically proficient, difference-makers that consistently ...

Telaid

Service Delivery Coordinator

Niantic, CT · On-site

$18 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Delivery Coordinator Connecticut - Niantic, CT 06357 Overview Salary Range $18.00 - $19.00 Hourly Position Type Full Time Description Remote opportunity possible for the right candidate ...

Redesign

Service Delivery Coordinator

$55K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Service Delivery Coordinator supports the delivery of managed services across an assigned portfolio of client accounts. This role is execution-focused, responsible for the day-to-day service ...

Clayco

Service Delivery Technician

Saint Louis, MO · On-site

$14.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Role We Want You For Clayco's Service Delivery Team is not your average IT support center: our team members are highly motivated, technically proficient, difference-makers that consistently ...

1091 Amadeus North America, Inc.

WI · On-site

$120 - $160/hr

  • Medical

  • PTO

Service Delivery Manager Location: Dallas, Texas (Hybrid) Position: Permanent The Service Delivery Manager (SDM), is the customer advocate, empowering the voice of the customer for technology ...

New

Clayco

Service Delivery Technician

Phoenix, AZ · On-site

$15 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Role We Want You For Clayco's Service Delivery Team is not your average IT support center: our team members are highly motivated, technically proficient, difference-makers that consistently ...

T-Mobile

Service Delivery Manager - GOV

Edina, MN · On-site

$84K - $151K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Overview The Service Delivery Manager - GOV is responsible for the disciplined execution of public-sector and regulated B2B service deliveries at T-Mobile. This role ensures deployment and ...

Deegit Inc

Service Delivery lead

King Of Prussia, PA · On-site

Company Description Deegit Inc. • Strong leadership capabilities with an ability to manage a team as well as leading by influence • Work cross functionally across Connected Health, external ...

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Showing results 21-40

All JobsBusiness JobsService Delivery Jobs

Service Delivery information

See salary details

$29K

$93.9K

$160.5K

How much do service delivery jobs pay per year?

As of Aug 19, 2026, the average yearly pay for service delivery in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is service delivery?

Service delivery refers to the process of providing services to customers or clients according to agreed standards and expectations. In organizations, service delivery involves planning, managing, and improving the way services are provided to ensure customer satisfaction and efficiency. This can involve direct interaction with clients, coordination between teams, and ensuring that services meet quality and performance standards. Service delivery is essential in sectors such as IT, healthcare, and public services, where reliable and effective service impacts overall client experience.

What are the key skills and qualifications needed to thrive in service delivery?

To thrive in Service Delivery, you need strong project management abilities, a solid understanding of service-level agreements (SLAs), and relevant experience or education in IT or business management. Familiarity with IT service management (ITSM) frameworks such as ITIL, as well as tools like ServiceNow or Jira, is often required. Excellent communication, problem-solving skills, and a customer-centric mindset help professionals stand out in this field. These competencies are vital for ensuring reliable service outcomes, maintaining client satisfaction, and driving continuous improvement in service processes.

What are some common challenges faced by professionals in service delivery roles, and how are they typically addressed?

Professionals in Service Delivery often face challenges such as managing client expectations, coordinating across multiple teams, and ensuring consistent service quality under tight deadlines. These challenges are typically addressed through clear communication, robust service level agreements (SLAs), and proactive issue resolution strategies. Successful Service Delivery teams also rely on regular feedback loops and performance metrics to identify areas for improvement and to maintain strong client relationships.

What is the difference between Service Delivery vs Customer Support?

AspectService DeliveryCustomer Support
Primary FocusEnsuring services are delivered efficiently and meet client expectationsAssisting customers with issues, questions, and troubleshooting
Work EnvironmentProject-based, client-facing, often involves coordination with multiple teamsCall centers, help desks, direct customer interaction
Required SkillsProject management, communication, technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsITIL, PMP, Service Management certificationsCustomer Service certifications, ITIL

Service Delivery focuses on managing the end-to-end process of providing services to clients, ensuring quality and efficiency. Customer Support centers on assisting individual customers with their issues and inquiries. While both roles involve client interaction, Service Delivery emphasizes process management, whereas Customer Support emphasizes direct problem resolution.

More about Service Delivery jobs

What cities are hiring for Service Delivery jobs?

Cities with the most Service Delivery job openings:

What are the most commonly searched types of Service Delivery jobs?

The most popular types of Service Delivery jobs are:

What states have the most Service Delivery jobs?

States with the most job openings for Service Delivery jobs include:

Service Delivery jobs near you
Infographic showing various Service Delivery job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Service Delivery Manager

OMG, Inc.

Rockford, MN • On-site

Full-time

Posted 23 days ago

Job description

Service Delivery Manager
OMG Inc. is a leading manufacturer of fastening products and technologies for the commercial roofing and construction industries worldwide. Headquartered in western Massachusetts, OMG is an equal-opportunity employer prioritizing the safety of our employees and customers. The company values integrity, teamwork, diversity, trust, respect, commitment, and a passion for excellence. OMG is a global company operating manufacturing facilities in Massachusetts, Illinois, and Minnesota.
Position Overview
OMG currently operates in two Divisions: OMG Roofing Products and FastenMaster®. OMG Roofing Products is a leading global manufacturer and supplier of value-added components for the commercial roofing industry. The FastenMaster Division manufactures and markets innovative, premium quality wood-to-wood fasteners that are engineered to enable professional contractors to complete building projects safer, faster, and easier. The Service Delivery Manager uses Sales Inventory Operations Planning (SIOP) data to ensure on-time product delivery. This key position demands strong organizational and communication skills to manage the flow of material through the value stream using our Kanban pull system. The Service Delivery Manager must have a strong understanding of product manufacturing and lean processes and will lead by example.
Position Responsibilities
  • Promote Safety as the Number One priority of all OMG employees.
  • Drive Continuous Improvement (CI) and Lean Manufacturing, providing direction and support to the Service Delivery team to meet customer demand.
  • Use our SIOP process to review production capability and recommend measures to improve output or identify alternative procurement options.
  • Review daily orders against inventory levels and manage the Kanban system.
  • Communicate with internal and external supply chains to ensure the availability of raw materials.
  • Regular interaction with the commercial team to identify internal or customer-driven events that could impact the established plan.
  • Conduct a weekly review to ensure policies and processes related to Kanban are followed throughout the value stream.
  • Perform other tasks as assigned.

Position Requirements
  • Bachelor's degree required or equivalent combination of education and experience.
  • Strong understanding of Lean principles.
  • Strong communication, organizational, analytical, and mathematical skills.
  • Familiar with Supply Inventory Operations Planning (SIOP).
  • Strong analytical and quantitative skills.
  • Ability to use data to identify trends.
  • Team-oriented approach with a desire to work in a hands-on leadership capacity.
  • Good judgment, and excellent time management skills.
  • Strong sense of responsibility and ownership plus a desire and willingness to institute change when needed.
  • PC skills including experience with MS Office Suite, and advanced use of Excel a plus.
  • Proficient with enterprise resource systems, QAD preferred.
  • Positive can-do attitude.

Physical Requirements
  • Ability to work in high noise areas and wear appropriate hearing protection devices.
  • Ability to operate a motor vehicle while maintaining focus on safe driving and avoiding all distractions when behind the wheel, especially cell phones.
  • The position requires the ability to regularly stand for long periods of time.
  • Ability to walk, stand, stoop, kneel, crouch, crawl, use hands to handle, or feel objects, tools, or controls, reach with hands and arms, climb or balance; and occasionally lift/push/pull/carry up to 25

Must be able to complete all essential job functions listed in the position responsibilities, with or without reasonable accommodation.
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About OMG

Sourced by ZipRecruiter

Industry

Commercial banking and manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Springfield, MA, US

Year founded

1981

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