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Vice President Service Delivery Jobs (NOW HIRING)

Datavant

Vice President, Service Delivery

Chicago, IL · On-site

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Vice President, Service Delivery is a ...

Datavant

Vice President, Service Delivery

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Vice President, Service Delivery is a ...

Datavant

Vice President, Service Delivery

Boston, MA

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Vice President, Service Delivery is a ...

Datavant

Vice President, Service Delivery

New York, NY · On-site

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Vice President, Service Delivery is a ...

KBS

VP, Service Solutions and Delivery

Oceanside, CA · On-site

$143K - $183K/yr

VP, Service Solutions and Delivery About KBS Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet ...

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How much do vice president service delivery jobs pay per year?

As of Jul 13, 2026, the average yearly pay for vice president service delivery in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Vice President Service Delivery position, and why are they important?

To thrive as a Vice President Service Delivery, you need extensive experience in service operations, strategic leadership, and a proven track record in managing large teams, often supported by a bachelor's or master's degree in business or a related field. Familiarity with IT service management frameworks like ITIL, project management tools such as ServiceNow or Jira, and certifications in process improvement (e.g., Six Sigma) are commonly required. Standout candidates excel in client relationship management, problem-solving, and effective communication, combined with the ability to drive cross-functional collaboration. These skills ensure successful delivery of services, high customer satisfaction, and continuous operational improvement at the executive level.

What are typical challenges faced by a Vice President Service Delivery, and how can they be addressed?

A Vice President Service Delivery often faces challenges such as balancing client expectations with operational capabilities, scaling service operations efficiently, and continuously improving service quality amid evolving business demands. Managing a diverse workforce across multiple locations and integrating new technologies can also present complexity. Successful leaders address these challenges by fostering strong internal communication, implementing robust performance metrics, and prioritizing continuous process improvement. Building trust with both clients and internal teams is key, as is staying informed about industry trends and adopting best practices. This proactive and adaptive approach supports sustainable operational excellence and customer satisfaction.

What is a Vice President Service Delivery job?

A Vice President of Service Delivery is a senior executive responsible for overseeing the delivery of services to clients, ensuring efficiency, quality, and customer satisfaction. They manage service teams, develop operational strategies, and optimize processes to meet business goals. This role often involves collaborating with other departments to align service delivery with company objectives. Additionally, they track performance metrics, implement improvements, and ensure compliance with industry standards. Their leadership is critical in maintaining strong client relationships and driving overall service excellence.

What cities are hiring for Vice President Service Delivery jobs? Cities with the most Vice President Service Delivery job openings:
What are the most commonly searched types of Service Delivery jobs? The most popular types of Service Delivery jobs are:
What states have the most Vice President Service Delivery jobs? States with the most job openings for Vice President Service Delivery jobs include:
What job categories do people searching Vice President Service Delivery jobs look for? The top searched job categories for Vice President Service Delivery jobs are:
Vice President Service Delivery jobs near you
Infographic showing various Vice President Service Delivery job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 63% Full Time, 33% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.
Vice President, Service Delivery

Vice President, Service Delivery

Cushman & Wakefield

Chicago, IL

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Cushman & Wakefield rating

7.5

Company rating: 7.5 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

76th of 160 rated real estate companies

Job description

Job Title

Vice President, Service Delivery

Job Description Summary

The Vice President, Service Delivery is responsible for driving operational excellence, business performance, and strategic execution across the Strategic Consulting platform. This role serves as a key business partner to senior leadership, ensuring alignment of strategic priorities, operational execution, financial performance, and organizational effectiveness across the practice.
The Vice President will oversee day-to-day business operations, including financial management, resource planning, reporting, team engagement, and cross-functional coordination. The role partners closely with Finance, Human Resources, Transformation, Marketing, Technology/Data Services (TDS), and Global Consulting leadership to support scalable growth, operational consistency, and execution of business priorities.
This position is a critical leadership role focused on enabling the success of the business through operational leadership, performance management, and continuous improvement. The role is not directly responsible for brokerage or client-facing responsibilities.

Job Description

Business Performance & Financial Management
  • Partner with leadership to support revenue management, expense management, forecasting, and overall business performance.
  • Monitor and evaluate business metrics, KPIs, and reporting to drive operational transparency and informed decision-making.
  • Support financial planning processes, including budgeting, resource allocation, and business performance analysis.
  • Provide leadership and constructive guidance to ensure accountability against operational and strategic objectives.
  • Collaborate with Finance and leadership teams on pricing considerations, profitability initiatives, and resource optimization strategies.
Strategic Execution & Operational Leadership
  • Translate strategic priorities into actionable operating plans and ensure successful execution across the business.
  • Lead day-to-day operational management of the Strategic Consulting organization.
  • Establish and maintain governance, reporting cadence, and communication processes to ensure alignment and execution discipline.
  • Drive operational efficiencies, scalable processes, and continuous improvement initiatives.
  • Partner with Transformation and business leadership teams to implement new ways of working and organizational enhancements.
Team Leadership & Organizational Effectiveness
  • Support resource planning and workforce alignment to meet business priorities and delivery objectives.
  • Lead and manage a team, providing direction, coaching, and oversight to ensure highquality client delivery.
  • Facilitate leadership meetings, operational reviews, and team communications.
  • Foster a collaborative, high-performing, and accountable team culture.
  • Support coaching, talent development, learning initiatives, and succession planning efforts across the organization.
  • Promote strong communication, alignment, and employee engagement across teams.
Cross-Functional Partnership
  • Serve as a key liaison across Human Resources, Finance, Marketing, TDS, Transformation, and Global Consulting teams.
  • Build strong cross-functional relationships to support operational alignment and business execution.
  • Ensure coordination and consistency across strategic initiatives, reporting processes, and organizational priorities.
Qualifications
  • Bachelor's degree required; advanced degree preferred.
  • 10+ years of experience in business management, strategic operations, consulting operations, or related leadership roles.
  • Strong financial acumen and experience supporting P&L management, budgeting, and business performance reporting.
  • Demonstrated ability to lead operational execution within complex, matrixed organizations.
  • Proven experience managing cross-functional initiatives and driving organizational alignment.
  • Strong leadership presence with the ability to influence and challenge constructively at senior levels.
  • Excellent communication, organizational, and stakeholder management skills.
  • Experience within professional services, consulting, commercial real estate, or related industries preferred.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 212,500.00 - $250,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

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