Service Delivery Executive Jobs (NOW HIRING)

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We will consider candidates that reside within the U.S. or Canada.

At NTT DATA, we are seeking an accomplished Client Delivery Executive to lead service delivery, financial performance, and client satisfaction across a diverse portfolio of more than 150 clients throughout the United States and Canada. This executive leadership role is responsible for driving operational excellence, profitable growth, and exceptional client outcomes across a portfolio exceeding $490M in annual revenue.

The Client Delivery Executive serves as a trusted advisor to clients and internal stakeholders, partnering with business leaders to align technology services and transformation initiatives with strategic business objectives. This leader will oversee a highly matrixed organization of Client Delivery Executives, Project Managers, and Delivery Leaders while fostering a culture of accountability, collaboration, innovation, and continuous improvement.  Success in this role requires a proven executive capable of leading at scale, navigating complexity, building high-performing teams, and driving business results across a broad portfolio of enterprise clients ranging from Fortune 50 organizations to mid-market Fortune 500 companies. The ideal candidate combines deep client delivery expertise, strong financial acumen, and the executive presence necessary to influence senior stakeholders and support business growth initiatives.

• Provide executive leadership for a portfolio exceeding $490M in annual revenue, ensuring achievement of delivery, financial, client satisfaction, and operational objectives.
• Own portfolio performance, including revenue growth, margin optimization, delivery excellence, and overall client health.
• Lead and develop a team of 17+ Client Delivery Executives and Project Managers, while partnering with 20+ matrixed Delivery Leaders across supporting practices.
• Build trusted relationships with executive client stakeholders to strengthen partnerships and identify opportunities for growth and expansion.
• Collaborate closely with sales, solutioning, consulting, and global delivery teams to support business development efforts and strategic pursuits.
• Leverage strong technical and business acumen to understand client challenges and align technology-enabled solutions to business outcomes.
• Drive organizational maturity, operational consistency, governance, risk management, and continuous improvement initiatives.
• Lead teams through ambiguity, change, and transformation while maintaining focus on client success and operational performance.
• Support proposal development, executive presentations, strategic account planning, and client engagement activities.
• Foster a high-performance culture focused on accountability, collaboration, innovation, and delivery excellence.
• Travel to client locations throughout the United States and Canada to support strategic account management, executive engagement, and business growth initiatives.

• Current experience managing a portfolio of accounts generating more than $100M in annual revenue.
• 5+ years of experience serving as a Client Delivery Executive with demonstrated success managing existing business and driving account growth and expansion.
• 10+ years of progressive experience in client delivery, technology services, consulting, managed services, or related leadership roles.
• Proven success leading large-scale service delivery organizations and managing complex enterprise client relationships.
• Strong financial management expertise with experience driving revenue, profitability, forecasting, and operational performance.
• Demonstrated ability to build, lead, and influence teams within highly matrixed, geographically dispersed organizations.
• Executive-level communication, presentation, and stakeholder management skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Experience collaborating with sales and solution teams to support account growth and strategic pursuits.
• Ability to travel up to 50% throughout the United States and Canada.

• Experience managing large, multi-client portfolios within IT services, digital transformation, consulting, or managed services environments.
• Proven track record supporting Fortune 100 and Fortune 500 organizations.
• Experience leading organizational transformation, process maturity initiatives, and operational excellence programs.
• Strong understanding of cloud, AI, infrastructure, cybersecurity, application services, and digital transformation solutions.
• Master's degree in Business, Technology, Engineering, or related field.

NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $150,000 - $350,000 per year. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.  This role may also be eligible for incentive compensation based on individual and/or company performance. 

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.