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Service Deliver Manager Jobs (NOW HIRING)

Procom

Service Delivery Manager

Houston, TX · On-site

Service Delivery Manager On behalf of our MSP client (with a focus on healthcare), Procom is searching for a Service Delivery Manager for a permanent role. This position is onsite at our client ...

Koniag Services, Inc.

The Service Delivery Manager provides hands-on coordination, stakeholder support, and service delivery management support across SBA's enterprise IT support program. This individual serves as a ...

kgs

Service Delivery Manager

Washington, DC · Hybrid

The Service Delivery Manager provides hands-on coordination, stakeholder support, and service delivery management support across SBA's enterprise IT support program. This individual serves as a ...

In-Telecom

Service Delivery Manager

Louisiana, MO · On-site

Service Delivery Manager Application Deadline: 30 October 2026 Department: Service Desk Employment Type: Full Time Location: Louisiana Reporting To: Lauren Rogers Description The Service Delivery ...

Apps Associates

Service Delivery Manager

Acton, MA · Remote

Service Delivery Management : * Oversee the end-to-end delivery of services to clients located in the US time zone, ensuring adherence to SLAs and KPIs. * Ensure services are delivered on time ...

Davies

The Regional IT Service Delivery Manager (R ITSDM) is responsible for ensuring stable, reliable, and customer-centric IT services across the region. This role bridges global IT strategy with local ...

Creative ITC

Service Delivery Manager

Spring, TX · Hybrid

The Service Delivery Manager (SDM) ensures the organisation delivers against contracted service obligations defined in the signed service agreement. Beyond SLA and KPI compliance, the SDM maintains a ...

Astronomer

Service Delivery Manager

New York, NY · On-site

About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

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Service Deliver Manager information

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$33K

$70K

$118.5K

How much do service deliver manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for service deliver manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is the difference between Service Deliver Manager vs Service Operations Manager?

AspectService Deliver ManagerService Operations Manager
Primary FocusOverseeing service delivery to clients, ensuring quality and customer satisfactionManaging internal service processes, optimizing operations, and resource allocation
ResponsibilitiesClient communication, service performance, project deliveryProcess improvement, team management, operational efficiency
CredentialsRelevant certifications (ITIL, PMP), experience in service managementITIL, Six Sigma, operational management experience
Work EnvironmentClient-facing, project-based, cross-functional teamsInternal teams, process-driven, operational settings

The Service Deliver Manager primarily focuses on ensuring the quality and timeliness of service delivery to clients, while the Service Operations Manager concentrates on internal processes and operational efficiency. Both roles require similar certifications and often work closely within service organizations, but their core responsibilities differ in scope and focus.

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Cities with the most Service Deliver Manager job openings:

What states have the most Service Deliver Manager jobs?

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Service Deliver Manager jobs near you
Infographic showing various Service Deliver Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Service Deliver Manager, Consumer Support, YouTube

San Bruno, CA • On-site

YouTube
Internet and IT • 1 - 5K employees
Learn more about YouTubeexternal

Full-time

Re-posted 17 days ago

Job description

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience analyzing data and generating business insights.
  • 7 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes.
  • 7 years of experience in a customer or client-facing role supporting service-to-sale or business-to-consumer industries.

Preferred qualifications:
  • MBA or Master's degree in a related field or CSCMP certification.
  • 7 years of experience using data analysis to drive decision making.
  • 7 years of experience building relationships with stakeholders or clients.
  • Experience in data center equipment environments or computer component manufacturing.
  • Knowledge of SQL, analytics and Operations Six Sigma certification or other relevant operations coursework.
  • Excellent problem-solving skills with the ability to apply structured thinking and logic to your work and provide solutions to issues.

About the job
Changing, dynamic and proactive, the YouTube Global Operations team is dedicated to ensuring that YouTube can scale its growth. The team comprises sub teams including: Partner Development across Americas, EMEA and APAC, Support Solutions, Media and Platform Operations, and Global Vendor Operations.
The Global Vendor Operations (GVO) organization oversees vendor operations for all of YouTube. These vendors provide support to all YouTube users -- Creators, Partners, Consumer Subscribers, Artists, and Media Companies. GVO's mission is to deliver excellent service to all these communities at optimal costs while protecting the YouTube platform from all risks.
This position demands a high degree of cross-functional synergy with our global product stakeholders, with a primary focus on driving alignment with NA operations. To ensure seamless project delivery and real-time problem-solving, the successful candidate must demonstrate a flexible, "global-first" mindset.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $136000 - $196000 (USD) 15% bonus target equity benefits
Learn more about benefits at Google .
Responsibilities
  • Optimize the consumer support ecosystem by balancing unit cost efficiency with CSAT through an AI-first framework and predictive automation.
  • Transform the support organization into a growth catalyst by empowering vendors to drive subscription adoption, expansion, and customer lifetime value.
  • Translate support data into product improvements to resolve systemic friction at the source.
  • Lead the vendor lifecycle, from negotiation and governance to the onboarding of tech-forward partners for global, agile scalability.
  • Establish data-driven governance and real-time feedback loops to ensure global operational excellence and maintain a competitive advantage through AI trends.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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