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Service Delivery Manager Insurance Jobs (NOW HIRING)

Clearwater Analytics, Ltd

$100 - $125/hr

## Service Delivery ManagerApplylocations: Office - Boisetime type: Full timeposted on: Posted ... Serving leading insurers, asset managers, hedge funds, banks, corporations, and governments ...

Peraton

Service Delivery Manager

Reston, VA · On-site

Responsibilities Peraton is seeking an experienced Service Delivery Manager (SDM) to support the DCCO program. The SDM will provide both strategic and operational leadership for service delivery ...

Orion Health

Service Delivery Manager

Santa Monica, CA · On-site

About the role The Service Delivery Manager (SDM) will own one or many relationships with Orion ... insurance premiums for medical, dental and vision. We also want our people to feel a sense of ...

Astronomer

$125 - $150/hr

About the Role As a Service Delivery Manager, you play an important role in advancing the mission of Astronomer's Professional Services team, helping accelerate and de-risk customer outcomes by ...

GDI Infotech

Service Delivery Manager

San Francisco, CA · On-site

$88K - $130K/yr

Regional Service Delivery & Client Success Manager The Regional Service Delivery & Client Success ... Company-sponsored health insurance benefits. * Company-provided technology equipment and ...

Nile Global Inc

Global Service Delivery Manager

You will ensure exceptional service delivery by managing end-to-end service execution of a complex network implementation, installation and migration. Your mission will be to ensure customer ...

Long Finch Technologies

ALL US VISA's ARE ACCEPTED H1 TRANSFERS ARE ACCEPTED W2 ROLE ONLY - · Service Delivery Manager profiles with Retail background experience pref.. · Big plus is with Merch/OMS product background. · ...

Just Solutions

IT Service Delivery Manager

Fairport, NY · Hybrid

$60K - $80K/yr

Health, dental, & vision insurance * HSA/FSA options * Life insurance * Short- & long-term ... In this IT Service Delivery Manager role, you will ensure top-notch service delivery by guiding ...

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Service Delivery Manager Insurance information

See salary details

$29K

$93.9K

$160.5K

How much do service delivery manager insurance jobs pay per year?

As of Sep 9, 2026, the average yearly pay for service delivery manager insurance in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is a service delivery manager in insurance?

Service Delivery Managers in Insurance are professionals responsible for overseeing the delivery of insurance services to clients and ensuring service quality meets established standards and client expectations. They act as a bridge between clients, operations teams, and other departments, coordinating resources, resolving issues, and implementing process improvements. Their main goal is to maintain high customer satisfaction, manage service-level agreements (SLAs), and continuously optimize service delivery processes within an insurance organization.

How does a service delivery manager in insurance typically collaborate with internal teams to ensure high-quality client service?

As a Service Delivery Manager in the insurance sector, you will regularly coordinate with claims processing, underwriting, IT, and customer service teams to ensure that services are delivered efficiently and meet client expectations. This collaboration often involves organizing cross-functional meetings, monitoring service-level agreements, and implementing process improvements based on client feedback. Building strong relationships across departments is key to proactively addressing potential issues and maintaining a seamless client experience. You'll also serve as a bridge between clients and internal stakeholders, translating customer needs into actionable strategies.

What are the key skills and qualifications needed to thrive as a service delivery manager in insurance, and why are they important?

To thrive as a Service Delivery Manager in Insurance, you need a solid understanding of insurance operations, project management, and service delivery frameworks, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management tools (like ServiceNow), CRM systems, and certifications such as ITIL are typical technical requirements. Outstanding communication, leadership, and problem-solving skills set top performers apart in coordinating teams and managing client expectations. These competencies ensure seamless service delivery, client satisfaction, and efficient resolution of issues in a highly regulated and customer-focused industry.

What is the difference between Service Delivery Manager Insurance vs Claims Manager Insurance?

AspectService Delivery Manager InsuranceClaims Manager Insurance
Primary FocusOverseeing service delivery processes and client satisfactionManaging insurance claims processing and settlement
Key ResponsibilitiesEnsuring service quality, coordinating teams, improving delivery efficiencyHandling claims, assessing damages, negotiating settlements
Required CredentialsInsurance certifications, project management skillsClaims handling certifications, insurance knowledge
Work EnvironmentClient-facing, operations, and service teamsClaims departments, adjusters, customer service

While both roles operate within the insurance industry, the Service Delivery Manager Insurance focuses on managing service quality and client satisfaction, whereas the Claims Manager Insurance concentrates on processing and settling claims. Understanding these differences helps in choosing the right career path or job search focus.

Is a service delivery manager insurance a good role?

A Service Delivery Manager in insurance is a valuable role responsible for overseeing client service operations, ensuring compliance, and managing teams. It often requires strong communication, leadership skills, and knowledge of insurance processes, with opportunities for career advancement and competitive compensation.

What are popular job titles related to Service Delivery Manager Insurance jobs?

For Service Delivery Manager Insurance jobs, the most frequently searched job titles are:

Infographic showing various Service Delivery Manager Insurance job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Service Delivery Manager

Boise, ID • On-site

Clearwater Analytics (CWAN)
Software Development • 1 - 5K employees
Learn more about Clearwater Analytics (CWAN)external

$100 - $125/hr

Other

Posted 11 days ago

Job description

Job Summary:A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers, corporations and/or government entities as you manage daily client engagement, reporting, and operational performance. You will be critical to our client retention while utilizing your financial services and strong relationship management background. If you enjoy engaging with both internal and external stakeholders, are energized by working within a high performing team and find value in solving problems for others, you will thrive in this role.Responsibilities:Plan and oversees the fulfillment of accurate daily/monthly/quarterly/annual reporting support and service for clients.Manages Client Engagement Model & client health reporting.Ensures quality servicing and operational performance within the parameters of delivery standards (standard operating procedures).Ensures client engagement from the daily user to the decision-maker level of the client.Manages delivery metrics.Provides guidance and mentorship to analysts.Providing training to clients.Coordinates and is involved in resolution of daily client inquiries and projects.Develop client relationships and expands network at those organizations, understanding client business and product needs.Strategic planning of service delivery to drive usage and proactive in service and support to reduce client downtime and support costs.Collaborate with sales and support groups to demonstrate the value of support offered to clients and identify business opportunities for expanded support.Maintain knowledge of product enhancements and the changing investments accounting industry.Helps aggregate client feedback and provides guidance to improve operationally and expand the product offering.Required Skills:Working knowledge of financial services and investment accounting.Working knowledge of structured products, derivatives, fixed-income securities, etc. preferred.Self-starter proactively seeks out solutions and expertise.Able to execute in a fast paced and sometimes ambiguous environment.Strong computer skills, including proficiency in Microsoft Office.Excellent attention to detail and strong documentation skills.Outstanding verbal and written communication skills.Strong organizational and interpersonal skills.Exceptional problem-solving abilities.Education and Experience:Bachelor's degree in accounting or similar field or relevant experience in Investment. Management, Insurance, FinTech, Investment Accounting, Financial Services, or Investment Operations.5+ Years of experience. #J-18808-Ljbffr

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