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Service Delivery Program Manager Jobs (NOW HIRING)

Waymo

Network Delivery Program Manager

Washington, DC · On-site

$168K - $207K/yr

The Digital Transformation Services (DTS) team plays a vital role in enabling Waymo's mission to ... Program Manager delivering multi-site build outs or data center turn ups * Knowledge of network ...

Weekday AI

AI Delivery Manager

New York, NY · On-site

The ideal candidate will bring strong global delivery leadership, large-scale program management, and hands-on exposure to AI/ML/GenAI initiatives. This role requires a blend of technical depth ...

Walkerdunlop

Program Manager, Software Delivery

$145K - $165K/yr

The Impact You Will Have As a Program Manager for Software Delivery, you will lead complex, cross-functional software delivery programs that translateWDTech'sstrategic priorities into delivered ...

Logicalis Group

Managed Services Program Manager

Program Governance, Risk Management & Service Delivery Accountability * Maintains accountability for the successful delivery of all contracted services across all Logicalis service groups supporting ...

Quantum Sky

Director of Service Delivery

$150K - $190K/yr

Description Quantum Sky is searching for a Director of Service Delivery. This is a leadership role ... Proven track record managing complex technical programs for U.S. Federal agencies or regulated ...

ProSidian Consulting

Program Manager

Alexandria, VA · Hybrid

... service delivery through performance-based outcomes and SLAs. Policy & Governance Support: Provide ... Program Manager Candidates work to facilitate Policy & Governance Support delivering Human Capital ...

Bluehawk, LLC

Program Manager

Reston, VA · On-site

Overview BLUEHAWK, LLC is a professional services firm providing intelligence, information ... Who are committed to delivering programs and solutions to meet our customers' time frames and ...

ECS

Service Delivery Manager

Arlington, VA · On-site

$147K - $220K/yr

The program conducts 24x7x365 operations, ITIL Incident and problem management, and deep engagement with agencies and other users of the CDM Dashboard Ecosystem. While the Service Delivery Manager ...

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Service Delivery Program Manager information

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$29K

$93.9K

$160.5K

How much do service delivery program manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for service delivery program manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Service Delivery Program Manager vs Service Delivery Manager?

AspectService Delivery Program ManagerService Delivery Manager
ResponsibilitiesOversees multiple projects and programs to ensure service delivery aligns with strategic goalsManages day-to-day service delivery operations and client satisfaction
FocusStrategic planning and program coordinationOperational execution and team management
CredentialsTypically requires project management certifications (PMP, PgMP)Often holds certifications like ITIL, PMP
Work EnvironmentCorporate, client-facing, cross-functional teamsOperational teams, client support, service delivery teams

The Service Delivery Program Manager focuses on managing multiple projects and aligning service delivery with strategic objectives, while the Service Delivery Manager handles daily operations and client satisfaction. Both roles require strong project management skills and certifications like PMP or ITIL, but their scope and focus differ significantly.

Is a service delivery program manager higher than a project manager?

A Service Delivery Program Manager typically oversees multiple related projects and focuses on ensuring consistent service quality across programs, making their role broader and often higher in scope than a Project Manager, who manages individual projects. While both roles require strong leadership and organizational skills, the Program Manager usually has greater strategic responsibilities and may supervise Project Managers. The hierarchy can vary by organization, but generally, the Program Manager holds a higher-level position than the Project Manager.

What does a service delivery program manager do?

A service delivery program manager oversees the planning, execution, and delivery of services to clients, ensuring they meet quality standards and contractual obligations. They coordinate between teams, manage resources, monitor performance metrics, and implement process improvements to enhance service efficiency and customer satisfaction.

What cities are hiring for Service Delivery Program Manager jobs?

Cities with the most Service Delivery Program Manager job openings:

What states have the most Service Delivery Program Manager jobs?

States with the most job openings for Service Delivery Program Manager jobs include:

What are popular job titles related to Service Delivery Program Manager jobs?

For Service Delivery Program Manager jobs, the most frequently searched job titles are:

Service Delivery Program Manager jobs near you

Delivery Program Manager

Iselin, NJ • On-site

American technologies consulting
See more jobs at American technologies consultingexternal

Contractor

Re-posted 7 days ago

Job description

Role- Delivery Program ManagerLocation- Hybrid- Iselin NJ/Boston MA
Role Summary
We are seeking a strong Delivery Program Manager with deep expertise in the Payments domain within Banking / Financial Services. This role will be responsible for leading large-scale, complex payment transformation programs across multiple workstreams, platforms, and stakeholder groups.
The ideal candidate will have a proven track record of managing end-to-end delivery of payments initiatives, including modernization, real-time payments, and platform transformation, while ensuring alignment with regulatory, risk, and operational requirements.
 Primary Responsibilities
  • Lead end-to-end delivery of Payments programs across multiple workstreams and teams
  • Manage complex initiatives spanning:
    • ACH, Wires, Real-Time Payments (RTP), Cards, and Cross-border payments
    • Payments modernization and platform transformation
  • Drive program governance, including:
    • Roadmaps, milestones, risk management, and reporting
    • Stakeholder communication across business, technology, and operations
  • Coordinate across engineering, product, operations, and vendor teams to ensure seamless delivery
  • Manage dependencies across systems such as:
    • Core banking platforms
    • Payment hubs
    • Messaging and integration layers
  • Ensure delivery aligns with regulatory, compliance, and risk frameworks
  • Drive process improvements, automation, and operational efficiencies
  • Oversee UAT, production readiness, and go-live execution
  • Provide leadership across distributed teams and multiple delivery pods
Required Skills & Experience
  • 12–18+ years of experience in program delivery within Banking / Financial Services
  • Strong experience managing Payments programs (ACH, Wires, RTP, Cards, etc.)
  • Proven track record in leading large-scale, complex transformation initiatives
  • Strong understanding of payments architecture, platforms, and processing flows
  • Experience working with cross-functional teams and senior stakeholders
  • Strong program governance, risk management, and delivery execution skills
  • Experience working in Agile / hybrid delivery environments
  • Excellent communication, leadership, and stakeholder management skills
Preferred Skills
  • Experience with Embedded Payments / Banking-as-a-Service (BaaS) models
  • Exposure to payments modernization initiatives (ISO 20022, real-time payments, API-driven payments)
  • Experience working with payment hubs, orchestration layers, and API ecosystems
  • Familiarity with cloud platforms (AWS / Azure) and microservices architectures
  • Experience working with FinTech partners or third-party payment providers