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Service Delivery Program Manager Jobs in Massachusetts

Zifo

Service Delivery Manager

Boston, MA · On-site

The Delivery Manager (DM) is primarily accountable for fulfilling all contractual obligations for ... The DM will provide strategic and technical leadership, as well as the consulting and program ...

Zifo

Service Delivery Manager

Boston, MA · Hybrid

The Delivery Manager (DM) is primarily accountable for fulfilling all contractual obligations for ... The DM will provide strategic and technical leadership, as well as the consulting and program ...

Zifo

Service Delivery Manager

Boston, MA · Hybrid

The Delivery Manager (DM) is primarily accountable for fulfilling all contractual obligations for ... The DM will provide strategic and technical leadership, as well as the consulting and program ...

Zifo

Service Delivery Manager

Boston, MA · On-site

The Delivery Manager (DM) is primarily accountable for fulfilling all contractual obligations for ... The DM will provide strategic and technical leadership, as well as the consulting and program ...

Anveta, Inc.

Service delivery manager

Boston, MA · On-site

... activities -owning delivery from strategy through operations, governance, and continuous ... manage escalations with confidence, and influence decisions through data, structure, and calm ...

Koniag, Inc.

Program Manager

Carson, CA · On-site

The PM's success is measured by contractual compliance, budget health, and service delivery and ... The Program Manager must ensure that all personnel maintain their required DoW 8570/8140 ...

LUK Inc.

Be Seen First

Adventure Program Manager

Fitchburg, MA · On-site

$66K - $71K/yr

The Program Manager is responsible to work with the Director and Coordinator to manage program service delivery, budget, staff training and supervision and other Division Leadership responsibilities.

General Atomics

Program Manager IV

Acton, MA · On-site

$140K - $257K/yr

A Senior Program Manager for Space Payloads leads the development, testing, and delivery of space payloads, managing cross-functional teams, tracking budgets and schedules using EVMS, mitigating ...

Brown and Caldwell

Senior Program Manager- Northeast

Andover, MA · On-site +1

$117K - $117K/yr

... services to offer optimal solutions to clients. * Leverage activities across program management lifecycle phases: planning, initiation, delivery, and closeout. * Manage activities within the programs ...

AECOM

Program Manager

Boston, MA · On-site

Accountable for overall financial success and delivery of AECOM Program Management agreement. * Act as the primary point of contact for clients, ensuring exceptional service and satisfaction.

10Beauty

Program Manager

Burlington, MA · On-site

Collaborate with Supply Chain to manage equipment readiness, delivery, and setup * Coordinate ... Strong knowledge of program management principles, tools, and best practices * Proven ability to ...

Textron

Program Manager

Wilmington, MA

Managing the financial, technical, and schedule requirements of critical program scope to deliver ... Textron's products and services are trusted everyday by those who protect our country. We are ...

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Service Delivery Program Manager information

What is the difference between Service Delivery Program Manager vs Service Delivery Manager?

AspectService Delivery Program ManagerService Delivery Manager
ResponsibilitiesOversees multiple projects and programs to ensure service delivery aligns with strategic goalsManages day-to-day service delivery operations and client satisfaction
FocusStrategic planning and program coordinationOperational execution and team management
CredentialsTypically requires project management certifications (PMP, PgMP)Often holds certifications like ITIL, PMP
Work EnvironmentCorporate, client-facing, cross-functional teamsOperational teams, client support, service delivery teams

The Service Delivery Program Manager focuses on managing multiple projects and aligning service delivery with strategic objectives, while the Service Delivery Manager handles daily operations and client satisfaction. Both roles require strong project management skills and certifications like PMP or ITIL, but their scope and focus differ significantly.

Service Delivery Program Manager jobs near you

Delivery Program Manager

High Bridge Consulting LLC

Boston, MA • On-site

$60 - $80/hr

Full-time

Posted 8 days ago

Job description

Our client is a Fortune 500 financial and payments technology company, and leads the industry in innovation, scale, and service.
They are now looking to add to their team and are looking to hire a " Delivery Program Manager". This role will be based out of Iselin, NJ/Boston, MA, and is hybrid.
Role Summary
We are seeking a strong Delivery Program Manager with deep expertise in the Payments domain within Banking / Financial Services. This role will be responsible for leading large-scale, complex payment transformation programs across multiple workstreams, platforms, and stakeholder groups.
The ideal candidate will have a proven track record of managing end-to-end delivery of payments initiatives, including modernization, real-time payments, and platform transformation, while ensuring alignment with regulatory, risk, and operational requirements.
Primary Responsibilities
  • Lead end-to-end delivery of Payments programs across multiple workstreams and teams
  • Manage complex initiatives spanning:
    • ACH, Wires, Real-Time Payments (RTP), Cards, and Cross-border payments
    • Payments modernization and platform transformation
  • Drive program governance, including:
    • Roadmaps, milestones, risk management, and reporting
    • Stakeholder communication across business, technology, and operations
  • Coordinate across engineering, product, operations, and vendor teams to ensure seamless delivery
  • Manage dependencies across systems such as:
    • Core banking platforms
    • Payment hubs
    • Messaging and integration layers
  • Ensure delivery aligns with regulatory, compliance, and risk frameworks
  • Drive process improvements, automation, and operational efficiencies
  • Oversee UAT, production readiness, and go-live execution
  • Provide leadership across distributed teams and multiple delivery pods

Required Skills & Experience
  • 12-18+ years of experience in program delivery within Banking / Financial Services
  • Strong experience managing Payments programs (ACH, Wires, RTP, Cards, etc.)
  • Proven track record in leading large-scale, complex transformation initiatives
  • Strong understanding of payments architecture, platforms, and processing flows
  • Experience working with cross-functional teams and senior stakeholders
  • Strong program governance, risk management, and delivery execution skills
  • Experience working in Agile / hybrid delivery environments
  • Excellent communication, leadership, and stakeholder management skills

Preferred Skills
  • Experience with Embedded Payments / Banking-as-a-Service (BaaS) models
  • Exposure to payments modernization initiatives (ISO 20022, real-time payments, API-driven payments)
  • Experience working with payment hubs, orchestration layers, and API ecosystems
  • Familiarity with cloud platforms (AWS / Azure) and microservices architectures
  • Experience working with FinTech partners or third-party payment providers

Compensation: $60.00 - $80.00 per hour
Who We Are
High Bridge is a bottom-up consulting firm with more than two decades of experience creating innovative solutions for the technology industry.
  • We connect thoughtfully curated talent with reputable employers in our field.
  • We partner with like-minded companies to bolster mutual success and understanding.
  • We deliver results through strategic planning and meticulous project management.

At High Bridge, we believe that success is a measure of results and process, product and person. We are proud to bring integrity and humanity to the work that we do each day. Whether we're interviewing prospective associates, brainstorming with partners, or troubleshooting with vendors, we pledge our commitment to honesty, transparency, and good humor at every junction.
Careers
Are you passionate about technology? Do you believe in no finish lines? Are people and process the heel in your stride? High Bridge Consulting may be the next journey for you.
Here at High Bridge, our island is technology, but our village is human. We value a culture of authenticity, integrity, and creativity. We work smart, not hard, we look forward, not backward, and we love coming to work on Monday.
If you aren't afraid of heights, join us on our bridge.

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